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The Role of Critical Success Factors in Six Sigma Implementation: The Case of a City Government
ISBN: 9781973785385 / Angielski / Miękka / 98 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
22,17 |
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Draw What You Do: A Practical Approach To Process Improvement
ISBN: 9781494275181 / Angielski / Miękka / 58 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This Book is About Curing Your Process Headaches, Your Problems It's about you and the things you do - the processes in which you are involved and the way you do them. Everything you do repeatedly in your life is a process and you are involved in lots of processes. If your processes at work or at home are beset with surprises, crises, delays, misunderstandings and other forms of headaches, keep reading. As they say in the headache ads, "Relief is on the Way." You Can Do This -- The Approach is Simple, Practical and It Works You don't have to wait for your company to start a process...
This Book is About Curing Your Process Headaches, Your Problems It's about you and the things you do - the processes in which you are involved and the...
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cena:
24,63 |
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The Art of Professionalism
ISBN: 9780977477166 / Angielski Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
30,80 |
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Process Improvement at the North Pole: with ERNIE the elf
ISBN: 9781729378717 / Angielski / Miękka / 64 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
30,84 |
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Trilhando o Caminho da Excelencia: Guia Pratico Melhoria Continua
ISBN: 9798853812802 / Portugalski Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
32,49 |
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Actual Experiences of a CEO
ISBN: 9781494462130 / Angielski / Miękka / 186 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Finally, a book that describes continuous improvement efforts in manufacturing from an operating executive viewpoint. "Actual Experiences of a CEO: How to Make Continuous Improvement in Manufacturing Succeed for You Company reveals hard hitting advice, practical answers, and proven results from a CEO who's been there. Written by Hank McHale, a seasoned CEO with 30 years of manufacturing experience, the book is a realistic how-to guide for all levels of operating management to use for continuously improving their business and business processes. McHale shares his diverse perspective and...
Finally, a book that describes continuous improvement efforts in manufacturing from an operating executive viewpoint. "Actual Experiences of a CEO: Ho...
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cena:
36,80 |
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Von Gaesten zu Freunden: Das 1x1 der persoenlichen Gaestebindung
ISBN: 9781494710231 / Niemiecki / Miękka / 94 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Bleiben die Gaste aus und Sie wissen nicht warum? Kochbucher und Kochsendungen gibt es genug, dieser Praxis Ratgeber fur Gastronomen und Hoteliers soll ihnen auf einfache Art und Weise zeigen, wie man aus seinen Gasten Freunde gewinnt. Ein unerlasslicher Ratgeber und Nachschlagewerk fur Ideen und Impulse zur Steigerung der Gastezufriedenheit und des Umsatzes. Wissen, Erkenntnisse und Erfahrungen eines erfahrenen Gastronomie Sanierers aus erster Hand. Lassen Sie sich durch die Ideen und erprobten Methoden inspirieren und anleiten, mehr zum Wohle Ihrer Gaste beizutragen. Mit vielen hilfreichen...
Bleiben die Gaste aus und Sie wissen nicht warum? Kochbucher und Kochsendungen gibt es genug, dieser Praxis Ratgeber fur Gastronomen und Hoteliers sol...
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cena:
40,71 |
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Changing With Lean Six Sigma
ISBN: 9789834458201 / Angielski / Miękka / 144 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Changing with Lean Six Sigma is different from the rest of the milieu in that it focuses more on how to change for the better using Lean Six Sigma as a tool rather than doing Lean Six Sigma for a change. It presents a unique and user-friendly description of the Lean Six Sigma methodology that cuts through all the lingo. The author points out to the fundamental questions organizations need to answer and deep diving into the structure needed to support a Lean Six Sigma change initiative, sharing a top consultant's often deeply held secrets on critical items needed to changing a company into a...
Changing with Lean Six Sigma is different from the rest of the milieu in that it focuses more on how to change for the better using Lean Six Sigma as ...
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cena:
41,09 |
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TRIBAL KNOWLEDGE - The Practical Use of ISO, Lean and Six Sigma Together
ISBN: 9781495312441 / Angielski / Miękka / 106 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Practical guide to developing and implementing a comprehensive business management system which integrates quality, environmental and safety and incorporates lean and Six Sigma to reduce waste and variation. Lots of real life examples and step-by-step instructions including a fast and repeatable implementation model that can be done in as little as eight weeks. As a bonus, these systems are compliant to the International ISO Standards and are easy to implement and maintain in any industry. Marnie Schmidt uses her experience as a Lean Six Sigma Black Belt and over 20 years of hands-on...
Practical guide to developing and implementing a comprehensive business management system which integrates quality, environmental and safety and incor...
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cena:
41,09 |
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20 Toughest Questions on the Internal Audit of ISO 9001 Systems: ....And Their Very Practical Answers
ISBN: 9780993426407 / Angielski / Miękka / 50 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. If you are an internal auditor seeking to deliver value to your organisation. If you are tired of being the 'policeman' in your organisation and wish to support your colleagues to become Quality focused. If you are interested in knowing how you can carry out your audits rancor-free and leaving no ill feelings whatsoever. In short, if you have experienced any of the many challenges of auditing that is not uncommon to other internal auditors around the globe, then this book is for you. 20 Toughest Questions is a product of a request sent out on the internet to internal audit and quality...
If you are an internal auditor seeking to deliver value to your organisation. If you are tired of being the 'policeman' in your organisation and wish ...
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cena:
41,09 |
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GMP Good Manufacturing Practices: Management Systems
ISBN: 9781792901430 / Angielski / Miękka / 40 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
41,09 |
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How to Rock Restaurant Management: 5 Ingredients to Leading a Successful Team
ISBN: 9781545231616 / Angielski / Miękka / 112 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
41,09 |
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Bumper to Bumper: Building Your Multimillion-Dollar Business
ISBN: 9798542054339 / Angielski / Miękka / 174 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
41,09 |
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Becoming Iconic: How to Make Today's Ceiling Tomorrow's Floor
ISBN: 9780578962603 / Angielski / Miękka / 172 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
41,09 |
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Gestão Por Processos Na Prática: Por onde começar sua cultura de processos de negócio
ISBN: 9798329374360 / Portugalski / Miękka / 146 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
41,09 |
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The Paradigm Shift: Are you a Paradigm Shifter?
ISBN: 9781494843694 / Angielski / Miękka / 58 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
41,13 |
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Practical Assertiveness for Professionals in Health Care: Skills Key to Personal Effectiveness with Patients, Families, and Coworkers
ISBN: 9781479336067 / Angielski / Miękka / 58 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Do you want your employees to communicate with each other in a consistently direct and respectful way? Communication problems and the need to deliver hard messages plague interactions between employees, physicians and patients. While your employees are caring and intend to work harmoniously with each other, they may not have the necessary skills. With Practical Assertiveness, you can help your team master and apply tactful, direct, and compassionate communication that will make it more likely that they achieve the results that you and they want. Written by healthcare communication expert...
Do you want your employees to communicate with each other in a consistently direct and respectful way? Communication problems and the need to deliver ...
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cena:
45,19 |
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Resolving Complaints for Professionals in Health Care
ISBN: 9781480072534 / Angielski / Miękka / 56 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Service recovery and hospital complaint-handling are not a favorite subject among healthcare employees. Yet, if we learn to reframe complaints, we can embrace them as a second chance to make things right for the people we serve. And the fact is, every employee is the first point of contact for one complaint or another. Ideally, every person in your organization should be adept at handling complaints, so they can nip complaints in the bud. This booklet is a straightforward guide to handling complaints effectively. Designed for the frontline employee, it explores the basics of identifying the...
Service recovery and hospital complaint-handling are not a favorite subject among healthcare employees. Yet, if we learn to reframe complaints, we can...
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cena:
45,19 |
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Working Together for Professionals in Health Care: Communication Skills for Collaboration and Teamwork
ISBN: 9781479350520 / Angielski / Miękka / 44 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Do you want to reduce conflict and disharmony among coworkers and ensure mutual respect, collaboration and support? Workplace harmony and healthcare employee satisfaction are powerfully interrelated. Conflict among coworkers affects patient care and service. Also, important projects may suffer as coworkers spend their energy on troubling or non-existent relationships. That's why it's so important to develop employee awareness and skills related to coworker relationships. This short book addresses how people interact at work, how and why differences arise, what to do when they arise, and how...
Do you want to reduce conflict and disharmony among coworkers and ensure mutual respect, collaboration and support? Workplace harmony and healthcare e...
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cena:
45,19 |
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Customer Service for Professionals in Health Care: Key Behaviors That Enhance the Patient and Family Experience
ISBN: 9781479364053 / Angielski / Miękka / 64 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Providing great customer service in healthcare is an ongoing challenge. This short book is a terrific guide to customer service essentials for front line staff. Rich with interactive exercises and self-help tools, staff become clearer on the Sixteen House Rules of Customer Service. They also raise their awareness of their own current behavior compared to the behaviors that reflect great customer service. This booklet makes a great recognition gift and support for individual coaching or staff development with groups. Customer Service has the concrete skills that can lead you and your team to...
Providing great customer service in healthcare is an ongoing challenge. This short book is a terrific guide to customer service essentials for front l...
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cena:
45,19 |
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