Benchmarking is a process that examines how corporations perform various tasks in an effort to identify and implement internal and external best practises in a program of continuous improvement. It is an early warning system of operational deficiencies and the need for positive improvements.

MISSION ACCOMPLISHED

As not-for-profits must increasingly achieve greater results with less resources, they are continually seeking ways to use such scarce resources with more economy, with greater efficiency of processes and people within their organizations, and with increased effectiveness of results in order to further their missions. Whether used alone or together with other tools such as benchmarking, activity-based management, and flexible budgeting, the operational review is the tool best used to perform an evaluation of these crucial three e's-economy, efficiency, and...