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Take a Quality Ride: The Realities of Implementing a Quality Management System
ISBN: 9780595401949 / Angielski / Miękka / 112 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
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55,76 zł |
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Total Quality Management Bluep
ISBN: 9780631195771 / Angielski / Miękka / 296 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This practical text provides an up-to-date guide to the introduction, development and advancement of TQM. Unlike other texts it combines theory, practice and empirical research to explore the key issues and concepts relevant to both students and practising managers.
This practical text provides an up-to-date guide to the introduction, development and advancement of TQM. Unlike other texts it combines theory, pract...
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174,67 zł |
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Perspectives in Total Quality
ISBN: 9780631208846 / Angielski / Twarda / 420 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Based on customer responses to corporate change in the quality era, Perspectives in Total Quality offers readers contemporary analysis of how firms should act. The collection consists of 14 original chapters written by leading academics and practitioners in the field. They discuss topics such as global competition, ISO 9000, leadership development, customer focus, process management, and culture change.
A well-documented, scholarly approach will benefit readers who are seeking to improve their understanding of how customer response is shaping corporations. It will also help readers... Based on customer responses to corporate change in the quality era, Perspectives in Total Quality offers readers contemporary analysis of how f...
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393,07 zł |
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Benchmarking for Best Practice
ISBN: 9780750639484 / Angielski / Miękka / 512 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This work presents an integrated, strategic appraisal of how benchmarking impacts on organizational activities and performance. The book describes TQM concepts, defines definitions and illustrates the applications with first-hand examples.
This work presents an integrated, strategic appraisal of how benchmarking impacts on organizational activities and performance. The book describes TQM...
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285,23 zł |
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Effective Management of Benchmarking Projects
ISBN: 9780750639873 / Angielski / Twarda / 356 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Shows you how to apply benchmarking to a variety of projects. This practical book begins with definitions of 'what to benchmark' and ends with a real case study where a benchmarking project was conducted by observing all the necessary rules and with total adherence to the various protocols.
Shows you how to apply benchmarking to a variety of projects. This practical book begins with definitions of 'what to benchmark' and ends with a real ...
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cena:
700,25 zł |
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Quality Issues in Heritage Visitor Attractions
ISBN: 9780750646758 / Angielski / Twarda / 294 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. * Quality as a tool for success*Covers a diverse range of quality issues and theories in the context of heritage attractions* Well-respected international contributor team of academics and practitionersHeritage Tourism is the fastest growing component of the tourism market. Tourists have more choices than ever and their past experiences and future expectations make them even more discerning customers. A focus on quality can assist with customer satisfaction and business excellence. This new book on Quality issues brings together a range of specialists who lead us from the evolution of quality...
* Quality as a tool for success*Covers a diverse range of quality issues and theories in the context of heritage attractions* Well-respected internati...
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700,25 zł |
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Assessing Business Excellence: A Guide to Business Excellence and Self-Assessment
ISBN: 9780750655170 / Angielski / Miękka / 472 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks.For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are...
Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively in...
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305,98 zł |
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Oakland on Quality Management
ISBN: 9780750657419 / Angielski / Twarda / 488 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. 'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics covered include quality function deployment (QFD), communications and quality strategy, measurement and benchmarking, and teamwork for culture...
'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achi...
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cena:
440,84 zł |
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Total Quality in the Construction Supply Chain: Safety, Leadership, Total Quality, Lean, and Bim
ISBN: 9780750661850 / Angielski / Miękka / 538 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain management or more effectively working with suppliers to provide a seamless service to customers, and knowledge management, the challenge of learning between collaborating organisations and between people working on similar projects around the world. Excellence in these key aspects of business is the hallmark of great companies.This book tackles each of these themes, demonstrating their significance as strategic concepts for the construction...
Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain ma...
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cena:
305,98 zł |
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Quality Management Essentials
ISBN: 9780750667869 / Angielski / Miękka / 214 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management. Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated with quality management can be quite overwhelming. This very readable book provides a fast track introduction and executive level appraisal of the field from a respected and experienced...
From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduc...
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cena:
197,05 zł |
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Quality Management for the Technology Sector
ISBN: 9780750673167 / Angielski / Twarda / 304 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. There are many standards, methods and perhaps most confusing, but most importantly of all acronyms in use in the field of quality management, and especially so in the field of technology-based products. From the seemingly simple concepts of ISO 9000 (and the military MIL standards from which that grew) to statistical and analytical methods like Statistical Process Control (SPC) the range of complexity and compliance is staggering. What the average quality engineer or manager needs is a simple guide to what these are, how they relate to one another and most critically how to take advantage of...
There are many standards, methods and perhaps most confusing, but most importantly of all acronyms in use in the field of quality management, and espe...
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cena:
451,99 zł |
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Documenting and Auditing for ISO 9000 and QS-9000: Tools for Ensuring Certification or Registration
ISBN: 9780786308620 / Angielski / Twarda / 364 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Every company considering or implementing the ISO or QS series of quality standards knows how important documentation and auditing are when it comes to certification. Documenting and Auditing for ISO 9000 and QS-9000 provides a comprehensive explanation of the documentation and audit process from both a practical and a theoretical point if view and leads readers through a detailed approach to preparing documentation and conducting an audit for a quality system in any organization. Each of the chapters and appendices are totally independent of each other and can be used as needed. Examples...
Every company considering or implementing the ISO or QS series of quality standards knows how important documentation and auditing are when it comes t...
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cena:
262,61 zł |
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Driving Fear Out of the Workplace: Creating the High-Trust, High-Performance Organization
ISBN: 9780787939687 / Angielski / Miękka / 352 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Restore Creativity and Trust to Your Workplace
Much has changed since Driving Fear Out of the Workplace first made the undiscussable discussable back in 1991. Advances in technology, new employee/employer relations, and the corporate push to optimize intellectual capital have introduced a host of new workplace anxieties that, left unaddressed, can seriously inhibit individual performance and cripple a company's ability to compete. Which is why, in this revised edition, authors Ryan and Oestreich revisit their original, best-selling work to confront the fears that permeate today's... Restore Creativity and Trust to Your Workplace
Much has changed since Driving Fear Out of the Workplace first made the undiscussable discussable... |
cena:
141,96 zł |
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Quality and Me: Lessons from an Evolving Life
ISBN: 9780787947026 / Angielski / Twarda / 272 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Hailed by Time magazine as the -leading evangelist of quality,- Philip Crosby has emerged as one of the century's greatest management thinkers. Now, in this autobiography, the person most responsible for the quality revolution in American business shares the ideas and insights he's gathered over the course of an eventful, forty-year career. A talented storyteller, Crosby recounts his years as vice president of ITT, his working relationship with the legAndary Harold Geneen, and the launch--and re-launch--of his own consulting practice. Quality and Me is an intimate, informative portrait of the...
Hailed by Time magazine as the -leading evangelist of quality,- Philip Crosby has emerged as one of the century's greatest management thinkers. Now, i...
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cena:
169,21 zł |
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Total Quality Management in Human Service Organizations
ISBN: 9780803949508 / Angielski / Miękka / 112 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Now that business, government, and other fields are embracing Total Quality Management (TQM) as their management philosphy, TQM may also hold the solution for problems that exist in human services organizations today. After a brief history of TQM, the author discusses the philosophy of management, quality as an organizational goal, the challenges of determining an organization's customers, and collecting and using customer quality data. He also describes how to achieve quality improvement through teamwork and shows how to use brainstorming, cause and effect diagrams, check sheets, and pareto...
Now that business, government, and other fields are embracing Total Quality Management (TQM) as their management philosphy, TQM may also hold the solu...
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cena:
565,38 zł |
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Accelerating Process Improvement Using Agile Techniques
ISBN: 9780849337963 / Angielski / Twarda / 392 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Accelerating Process Improvement Using Agile Techniques explains how agile programming is applied to standard process improvement. By applying agile techniques, IT organizations can speed up process improvement initiatives, minimize the resources these initiatives require, and maximize the benefits of process improvement. The book details step-by-step how to implement the Accelerating Process Improvement Methodology (APIM) and how to integrate APIM with various standard process improvement models and methodologies, including the ISO 9000 series, SPICE, TQM, SPIRE, PMBOK, and CMM/CMMI....
Accelerating Process Improvement Using Agile Techniques explains how agile programming is applied to standard process improvement. By applying ...
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cena:
622,44 zł |
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The Control Theory Manager
ISBN: 9780887307195 / Angielski / Miękka / 144 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Integrating his own theories with those of W. Edward Deming, who is renowned for his study of Japan's management practices, Dr. William Glaser details a revolutionary management approach that enables companies to achieve maximum quality and efficiency and successfully compete in the global marketplace.
Integrating his own theories with those of W. Edward Deming, who is renowned for his study of Japan's management practices, Dr. William Glaser details...
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cena:
60,23 zł |
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Applying Total Quality Management to Systems Engineering
ISBN: 9780890067673 / Angielski / Twarda / 320 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Applying TQM to systems engineering can reduce costs while simultaneously improving product quality. This guide to proactive systems engineering shows how to develop and optimize a practical approach, while highlighting the pitfalls and potentials involved.
Applying TQM to systems engineering can reduce costs while simultaneously improving product quality. This guide to proactive systems engineering shows...
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cena:
614,75 zł |
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Poka-Yoke: Improving Product Quality by Preventing Defects
ISBN: 9780915299317 / Angielski / Twarda / 298 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Many poka-yoke (mistake-proofing) ideas come from line workers and are implemented with the help of engineering staff or tooling or machine specialists. The result is better product quality. This book presents an illustrated guide to poka-yoke (mistake-proofing) for supervisors and shop-floor workers.
Many poka-yoke (mistake-proofing) ideas come from line workers and are implemented with the help of engineering staff or tooling or machine specialist...
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cena:
477,15 zł |
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value stream management: eight steps to planning, mapping, and sustaining lean improvements
ISBN: 9781563272455 / Angielski / Miękka / 176 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The Value Stream Management System simplifies the planning process for lean implementation, ensuring quick deployment and greater success. It links the metrics and reporting required by management with the lean tools needed on the manufacturing floor. The central feature of this illustrative and engaging book is the value stream management storyboard, a tool representing an eight-step process for lean implementation. The storyboard brings together people, tools, metrics, and reporting into one visual document.
The authors stress the importance of reaching beyond single-point kaizens... The Value Stream Management System simplifies the planning process for lean implementation, ensuring quick deployment and greater success. It l...
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cena:
280,05 zł |
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