ISO/TS 16949:2002 (TS2) will have a huge impact on the whole of the automobile industry as it formalises, under a single world-wide standard, the quality system that must be met by vehicle manufacturers and their suppliers. This handbook is the only comprehensive guide to understanding and satisfying the requirements of ISO/TS 16949:2002. Written by best-selling quality author David Hoyle (ISO 9000 Quality Systems Handbook) this new book is ideal for those new to the standard or establishing a single management system for the first time, as well as those migrating from existing quality...

From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management. Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated with quality management can be quite overwhelming. This very readable book provides a fast track introduction and executive level appraisal of the field from a respected and experienced...

The character of the English Church at the end of the sixteenth and beginning of the seventeenth century has always been a contentious historical issue. Concentrating on Cambridge University - where the critical theological debates took place and where new generations were schooled in learning and prejudice - this book aims to shed new light on the question, making use of a wealth of previously underexploited material from the archives of the University and the Colleges, and paying attention to some significant and unjustly neglected figures. After setting the scene in the seventeenth-century...