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Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases
ISBN-13: 9780415222723 / Angielski / Miękka / 2001 / 254 str.
Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases
ISBN-13: 9780415222723 / Angielski / Miękka / 2001 / 254 str.
cena 310,10 zł
(netto: 295,33 VAT: 5%)
Najniższa cena z 30 dni: 287,08 zł
(netto: 295,33 VAT: 5%)
Najniższa cena z 30 dni: 287,08 zł
Termin realizacji zamówienia:
ok. 16-18 dni roboczych.
ok. 16-18 dni roboczych.
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This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
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