Kategoria BISAC: Computers >> Management Information Systems

Digitising personal information is changing our ways of identifying persons and managing relations. What used to be a "natural" identity, is now as virtual as a user account at a web portal, an email address, or a mobile phone number. It is subject to diverse forms of identity management in business, administration, and among citizens. Core question and source of conflict is who owns how much identity information of whom and who needs to place trust into which identity information to allow access to resources.

This book presents multidisciplinary answers from research, government,...

Reusability of information models has been discussed in science and practice for many years. Reference models are information models that are developed with the aim of being reused for different but similar application scenarios. They primarily promise time and cost savings, since parts of the reference models can be reused. The topic of reference modeling is addressed in this book from different perspectives: Besides reference modeling languages that provide special modeling language concepts for the development and application of reference models, reference modeling methodologies are...

An ontology is a formal description of concepts and relationships that can exist for a community of human and/or machine agents. The notion of ontologies is crucial for the purpose of enabling knowledge sharing and reuse. The Handbook on Ontologies provides a comprehensive overview of the current status and future prospectives of the field of ontologies considering ontology languages, ontology engineering methods, example ontologies, infrastructures and technologies for ontologies, and how to bring this all into ontology-based infrastructures and applications that are among the best of...

There are two major trends visible in economies all over the world. The first trend, far along in developed countries, is the shift to a service economy. The second, also quite advanced in some countries but barely visible in others, is the shift to an information economy. The "information economy" refers to those sectors in the economy that are concerned with the production of information goods and services, including the creation of assets and technologies for processing and distributing information. In the US the information economy now dominates the private sector and this is also...

Knowledge management (KM) is a set of relatively-new organizational activities that are aimed at improving knowledge, knowledge-related practices, organizational behaviors and decisions and organizational performance. KM focuses on knowledge processes knowledge creation, acquisition, refinement, storage, transfer, sharing and utilization. These processes support organizational processes involving innovation, individual learning, collective learning and collaborative decision-making. The "intermediate outcomes" of KM are improved organizational behaviors, decisions, products, services,...

Achieving enterprise success necessitates addressing enterprises in ways that match the complexity and dynamics of the modern enterprise environment. However, since the majority of enterprise strategic initiatives appear to fail among which those regarding information technology the currently often practiced approaches to strategy development and implementation seem more an obstacle than an enabler for strategic enterprise success.

Two themes underpin the fundamentally different views outlined in this book. First, the competence-based perspective on governance, whereby employees...

The ATOP (Agent-Based Technologies and Applications for Enterprise Interoperability) workshop series focuses on technologies that support interoperability in networked organizations, on successful applications of these technologies, and on lessons learned. So far two ATOP workshops have been held at the AAMAS conferences in Utrecht, The Netherlands, in July 2005, and in Estoril, Portugal, in May 2008. The 13 papers presented here are extended versions of carefully reviewed and selected contributions to the workshops. The topics covered are business interoperability; organizations and...

Das Umfeld von Unternehmen ist heute st ndigen Ver nderungen unterworfen: neue Kundenanforderungen, neue Produkte, zunehmender Wettbewerb, neue IT-L sungen wie EAI oder Webservices, Outsourcing oder auch ver nderte rechtliche Rahmenbedingungen sind nur einige der Faktoren. Unternehmen ben tigen daher ein effizientes Change Management, um auf Dauer wettbewerbsf hig zu bleiben und ihre Gesch ftsprozesse fortlaufend zu optimieren.

Im Buch wird das Management von Prozessver nderungen verstanden als Schaffung von M glichkeiten, durch Information, Kommunikation und Weiterbildung zu Ver...

This book constitutes the proceedings of the First NAF Academy Working Conference on Practice-Driven Research on Enterprise Transformation, PRET 2009, held at CAiSE 2009, in Amsterdam, The Netherlands, on June 11, 2009. The goal of this new event is to stimulate interaction between industry and academia in the area of enterprise engineering, as this field requires close cooperation between the two communities.

The 11 papers presented were carefully reviewed and selected from 30 submissions. They provide practical insights and evaluations of theories in terms of experiences from...

Technologiebasiertes und mobiles Lernen und Lehren sind in der heutigen Informations- und Wissensgesellschaft von zentraler Bedeutung. Adressiert wird die lebenslange Aus- und Weiterbildung vom Vorschul- bis ins Rentenalter unter Verwendung von Rechnern und Rechnernetzwerken. Lehrangebote und Lernszenarien mussen ein gutes Kosten-/Nutzenverhaltnis aufweisen und im nichtstaatlichen Bereich mittel- bis langfristig betriebswirtschaftlich erfolgreich sein (Nachhaltigkeit). Wichtig sind ausserdem ganzheitliche, integrierte Ansatze, die die drei Saulen Technologie, Didaktik und...

Corporate Performance Management (CPM) ist ein grundlegender Ansatz, der die Verbindung zwischen Unternehmensperformance und Prozessoptimierung untersucht. Dazu werden Methoden, Prozesse, Metriken und Werkzeuge zur Verfugung gestellt. Wie Corporate Performance Management in der Praxis erfolgreich eingefuhrt werden kann, zeigen Projektberichte u.a. von E.ON, British Telecom, Credit Suisse und Vodafone. Der Schwerpunkt der Beitrage liegt dabei auf dem Einsatz der ARIS Controlling Platform der IDS Scheer, die es ermoglicht, die realen und "gelebten" Geschaftsprozesse in Branchen wie z.B....