Personalizing knowledge portals: Principles, requirements, methods

ISBN-13: 9783865508072 / Angielski / Miękka / 2007 / 84 str.

Eva Oberbichler

Opis

Knowledge has been regarded as an important economic ressource inthe past decades; numerous scientists and corporations are thereforeengaged in knowledge management. However, corporations still facedifficulties in storing and distributing valuable knowledge. Therefore,employees often spend a lot of time searching for relevant knowledgewithin internal information systems.This book shows how the information overload can be mastered withthe help of personalized knowledge portals offering all employeesexactly the information they need for their tasks. The author EvaOberbichler first explains essential tasks of knowledge managementand states which of these tasks can be supported by knowledgeportals. Subsequently, she deduces requirements of knowledge portalsand shows how these requirements, particularly personalization, canbe met. In this context, she compares four different personalizationmethods to facilitate the decision for one of these methods.This book is targeted at corporations wishing to build or personalize aknowledge portal, as well as at economists and business dataprocessing specialists.