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Kategoria BISAC: Business & Economics >> Industries - Hospitality, Travel & Tourism
ilość książek w kategorii: 5433
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Hospitality World!: An Introduction
ISBN: 9780471289890 / Angielski / Miękka / 560 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Hospitality World Harold E. Lane and Denise Dupre Take a vacation from textbook doldrums. Travel around the globe for a page-turning perspective of hospitality management. Denise Dupree. CEO of Dupre LTD, and Harold E. Lane, Professor Emeritus of Boston University, give students a complete tour with their comprehensive new text, Hospitality World International in scope, this innovative book takes a hands-on approach to the industry. Case scenarios and skill-building exercises give future managers a framework to develop their personal visions. Highlights of the practical, up-to-date approach...
Hospitality World Harold E. Lane and Denise Dupre Take a vacation from textbook doldrums. Travel around the globe for a page-turning perspective of h...
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cena:
763,62 |
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Financial Control for Your Hotel
ISBN: 9780471290360 / Angielski / Miękka / 288 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The focus of this book is how to gain total financial control over a motel or small hotel, expanding the understanding of everything from the basics of hotel finance to the improvement of the bottom line. Clear explanations are provided for the balance sheet and income statement, as well as internal hotel procedures that affect profitability such as purchasing and hiring policies. Guidelines are featured on all areas of finance related to hotel operations, including pricing, income statement analysis, and budgeting. Coverage of investments helps managers plan for long-term financial growth.
The focus of this book is how to gain total financial control over a motel or small hotel, expanding the understanding of everything from the basics o...
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cena:
524,53 |
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Retaining Your Foodservice Employees: 40 Ways to Better Employee Relations
ISBN: 9780471290629 / Angielski / Miękka / 224 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Retaining Your Foodservice Employees is the second in a series of three books by Karen Eich Drummond on Foodservice Employee Management. The other two titles are Staffing Your Foodservice Operation and Disciplining Your Foodservice Employees. Employee turnover represents a major concern for foodservice operators--particularly when you consider that half of all restaurant employees leave their jobs within the first 30 days. With firings or resignations come costs: expenses for recruiting and training a new candidate as well as overtime costs incurred while the position is vacant. And beyond...
Retaining Your Foodservice Employees is the second in a series of three books by Karen Eich Drummond on Foodservice Employee Management. The other two...
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cena:
478,44 |
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Foodservice Facilities Planning
ISBN: 9780471290636 / Angielski / Twarda / 424 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The foodservice industry gets more competitive every day. As a result, initial planning is extremely important and has become a key factor in determining the success or failure of an operation. This fully updated edition of the best-selling text on foodservice facilities planning shows students how to create a facility that blends the most efficient work environment with an ambience that will attract more customers. Students will find all-new information on how to--
* cost-effectively design an operation * properly select and efficiently maintain equipment * successfully... The foodservice industry gets more competitive every day. As a result, initial planning is extremely important and has become a key factor in determin...
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cena:
560,99 |
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Tourism Planning: An Integrated and Sustainable Development Approach
ISBN: 9780471293927 / Angielski / Twarda / 528 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This book provides the reader with guidelines and approaches in the development of tourism that respond to community desires and needs. Planning techniques applicable to both developed and underdeveloped countries address tourist attractions, urban tourism, large resorts, and limited special interest tourism.
This book provides the reader with guidelines and approaches in the development of tourism that respond to community desires and needs. Planning techn...
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cena:
763,62 |
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Hospitality Sales: A Marketing Approach
ISBN: 9780471296799 / Angielski / Twarda / 352 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The communication aspect of marketing is the primary focus of sales in the hospitality industry. This involves direct personal selling to potential customers and having the right product in the right place at the right time, and at the right price. This book deals with personal selling, specifically the sales process, sales management, sales, and technology. It examines the basic elements of hospitality sales, paying particular attention to advances in the fields of management and operations, and customer service technology. Coverage is also given to the growing presence of supplier...
The communication aspect of marketing is the primary focus of sales in the hospitality industry. This involves direct personal selling to potential cu...
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cena:
763,62 |
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Winning the Chain Restaurant Game: Eight Key Strategies
ISBN: 9780471305453 / Angielski / Twarda / 285 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Winning the Chain Restaurant Game
Are you ready for success?... Find out what it takes in this insider's guide to making it in today's most exciting growth industry. In this instructive and inspiring book, award-winning authors and foodservice industry experts Charles Bernstein and Ron Paul tell how the most successful restaurant companies win with bottom-up management, putting the customer on top. Based on interviews with more than a hundred industry executives and packed with enlightening examples as well as a few historic failures, this unique book... Winning the Chain Restaurant Game
Are you ready for success?... Find out what it takes in this insider's guide to making it ... |
cena:
590,48 |
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Marketing Hospitality
ISBN: 9780471348856 / Angielski / Twarda / 384 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Marketing Hospitality has helped thousands of students gain the knowledge they need to meet the competitive challenges of the hospitality industry. Now this Third Edition keeps the book in line with the latest developments in this rapidly changing field-with updated information, new case histories, and fresh examples drawn from a broad range of hospitality operations.
Combining marketing theory with a strong practical emphasis on industry applications, Marketing Hospitality, Third Edition offers superior coverage of marketing as an integral part of... Marketing Hospitality has helped thousands of students gain the knowledge they need to meet the competitive challenges of the hospitality indus...
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cena:
386,78 |
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Open Your Own Bed and Breakfast
ISBN: 9780471373995 / Angielski / Miękka / 338 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Experience the joy-and profits-that come from managing your own bed and breakfast
Whether you already know the magic that comes with owning a B&B or you are at the planning stage, the fourth edition of Open Your Own Bed & Breakfast-now updated with everything you need to know about online marketing-guides you through this special world. Barbara Notarius, one of America's most widely recognized and respected B&B experts, shows you how to make your dream a reality. Some of the essential information provided in this book includes: * Your responsibilities-and those of your guests *... Experience the joy-and profits-that come from managing your own bed and breakfast
Whether you already know the magic that comes with owning a B&B ... |
cena:
68,04 |
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Foodservice in Cultural Instit
ISBN: 9780471396888 / Angielski / Twarda / 250 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Create, manage, and grow a successful foodservice operation in any cultural institution
The Complete Guide to Foodservice in Cultural Institutions provides insight, strategies, and information needed to run an appealing, efficient, and profitable foodservice operation that lives up to the commitment, standards, and quality expectations of any cultural institution. It is a unique and invaluable resource for administrators charged with ensuring the quality, profitability, and safety of foodservice operations in any cultural institution. A series of case studies... Create, manage, and grow a successful foodservice operation in any cultural institution
The Complete Guide to Foodservice in Cultural Ins... |
cena:
386,63 |
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The Special Events Advisor: A Business and Legal Guide for Event Professionals
ISBN: 9780471450108 / Angielski / Miękka / 312 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. There's no dearth of books on the logistics of event planning, but not much has been published to address the legal and business issues that concern the thousands of companies that make up this industry. This book covers all the legal and business issues that special events professionals need to understand -- from contractual considerations to little-known governmental regulations with heavy ramifications. Ignorance of the law can prove very costly in an industry in which expectations must be met the first time, and in our ever-more litigious society, the need for this niche title is clear.
There's no dearth of books on the logistics of event planning, but not much has been published to address the legal and business issues that concern t...
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cena:
381,94 |
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Hotel and Lodging Management: An Introduction
ISBN: 9780471474470 / Angielski / Twarda / 368 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Hotel and Lodging Management, Second Edition prepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. This comprehensive resource combines detailed presentations of each department in a hotel or lodging establishment along with a close examination of organizational structure and the interdependent relationship among departments.
This updated Second Edition presents:
Hotel and Lodging Management, Second Edition prepares readers to succeed as managers in the hotel and lodging industry, while developing a soli...
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cena:
478,33 |
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The Sale and Purchase of Restaurants
ISBN: 9780471512097 / Angielski / Miękka / 272 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Outlines criteria for valuating the business of a restaurant, as well as the real estate and other assets, from both a seller's and a buyer's perspective. Offers ideas on buying and selling strategies, financing, and a step-by-step procedure for closing the transaction. No bibliography. Annotation copyright Book News, Inc. Portland, Or.
Outlines criteria for valuating the business of a restaurant, as well as the real estate and other assets, from both a seller's and a buyer's perspect...
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cena:
631,22 |
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Restaurant Service: Beyond the Basics
ISBN: 9780471514763 / Angielski / Miękka / 384 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Timely, authoritative, and practical--an incomparable guide to the crucial "difference makers" that keep patrons coming back. When it comes to customer satisfaction, good food served in a timely and attractive manner is only half the story. Restaurant Service takes you beyond those basics to offer a comprehensive guide to important rituals and amenities that make customers feel comfortable and turn a meal into a memorable event. This incomparable how-to guide features:
* Step-by-step guidance on extraordinary table and guest service--from meeting, greeting, and seating, to coat and... Timely, authoritative, and practical--an incomparable guide to the crucial "difference makers" that keep patrons coming back. When it comes to custome...
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cena:
503,91 |
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The Concierge: Key to Hospitality
ISBN: 9780471528937 / Angielski / Miękka / 256 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Based on the author's personal experiences, this is a training manual for hotel concierge staff. It covers the services provided by a concierge, methods of handling guests, tips and commissions, ethics, and the position of the concierge within the hotel/management hierarchy.
Based on the author's personal experiences, this is a training manual for hotel concierge staff. It covers the services provided by a concierge, metho...
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cena:
707,61 |
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Leisure Travel: Making It a Growth Market...Again!
ISBN: 9780471529521 / Angielski / Twarda / 256 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Research data compiled by the author over the past 25 years clearly indicates that leisure travel is not as much fun as it used to be. In this book, Plog points out the problems that have created this negative trend and offers travel agents and other travel industry professionals practical advice on how to reverse it. He also presents an overview of the leisure travel market, a framework for understanding why people do or do not travel, the different types of vacations they take and their expectations and sources of dissatisfaction. The book outlines ways in which airlines, hotels, tour...
Research data compiled by the author over the past 25 years clearly indicates that leisure travel is not as much fun as it used to be. In this book, P...
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cena:
303,24 |
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Food Service Management by Checklist: A Handbook of Control Techniques
ISBN: 9780471530633 / Angielski / Miękka / 256 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This handbook has been designed to help the reader see clearly the strengths and weaknesses of food service operations.
This handbook has been designed to help the reader see clearly the strengths and weaknesses of food service operations.
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cena:
753,44 |
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International Travel and Tourism
ISBN: 9780471531463 / Angielski / Twarda / 480 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Describes where and how Americans travel abroad. Analyzes American travel and relates this information to tourism and travel operations. In this revised edition there are new chapters which cover international air travel and hotelkeeping, air safety and the travel agent. There is also an up-to-date overview of the international travel business included in a new introductory chapter.
Describes where and how Americans travel abroad. Analyzes American travel and relates this information to tourism and travel operations. In this revis...
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cena:
590,48 |
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Marketing Tourism Destinations: A Strategic Planning Approach
ISBN: 9780471540670 / Angielski / Twarda / 240 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The global significance of tourism as an economic, environmental, and social force has never been greater. Modern methods of transportation enable growing numbers of people to travel to almost any area of the world; in the developed world, travel is now regarded as a right, rather than a privilege.
Based on proven marketing principles, Marketing Tourism Destinations defines tourism and its "product" and examines the nature of tourist businesses, with an emphasis on planning for tourism development. Comprehensive, readable chapters discuss such topics as: * Regional goal... The global significance of tourism as an economic, environmental, and social force has never been greater. Modern methods of transportation enable gro...
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cena:
409,37 |
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The Restaurant Training Program: An Employee Training Guide for Managers
ISBN: 9780471552079 / Angielski / Miękka / 416 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. More than just a book about how to train new employees, this is an employee basic training programme which includes proven training techniques guaranteed to quickly and efficiently get new employees on line with the basic skills and knowledge they need. Employee orientation, training and retraining are covered, focusing on the three key areas of a successful foodservice operation - sanitation and safety, service skills and food production skills. The emphasis throughout is on helping the owner or manager to customize the individual character of each establishment, as well as the standard...
More than just a book about how to train new employees, this is an employee basic training programme which includes proven training techniques guarant...
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cena:
600,92 |
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