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What Clients Love
ISBN: 9780446556026 / Angielski / Miękka / 304 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Harry Beckwith is the author of Selling the Invisible and The Invisible Touch, both marketing classics. Now he applies his unparalleled clarity, insight, humor, and expertise to a new age of mass communication and mass confusion. What Clients Love will help you stand out from the crowd-and sell anything to anyone. From making a pitch to building a brand, from designing a logo to closing a sale, this is a field guide to take with you to the front lines of today's business battles. Filled with real tales of success and failure, it shows you how to: * Fly a Jefferson Airplane. Everyone knows...
Harry Beckwith is the author of Selling the Invisible and The Invisible Touch, both marketing classics. Now he applies his unparalleled clarity, insig...
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cena:
84,74 |
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Selling with Integrity: Reinventing Sales Through Collaboration, Respect, and Serving
ISBN: 9780425171561 / Angielski / Miękka / 272 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Selling with Integrity introduces The Morgen Buying Facilitation Method?, the first wholly new sales paradigm based on the idea that buyers have their own answers. Teaching sellers to support buyers' buying patterns, rather than teaching new selling patterns, international speaker and entrepreneur Sharon Morgen offers step-by-step guidelines, practical how-to's and numerous examples of this remarkably effective method in action. Using Buying Facilitation, you can: * Get to the right person immediately
* Eliminate unqualified prospects on the first call * Facilitate a... Selling with Integrity introduces The Morgen Buying Facilitation Method?, the first wholly new sales paradigm based on the idea that buyers hav...
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cena:
92,48 |
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Cheap: The High Cost of Discount Culture
ISBN: 9780143117636 / Angielski / Miękka / 296 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. A myth-shattering investigation of the true cost of America's passion for finding a better bargain
From the shuttered factories of the Rust Belt to the strip malls of the Sun Belt-and almost everywhere in between-America has been transformed by its relentless fixation on low price. This pervasive yet little- examined obsession with bargains is arguably the most powerful and devastating market force of our time, having fueled an excess of consumerism that blights our landscapes, escalates personal debt, lowers our standard of living, and even skews of our concept of time. ... A myth-shattering investigation of the true cost of America's passion for finding a better bargain
From the shuttered factories of the Ru... |
cena:
92,48 |
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Delivering Happiness: A Path to Profits, Passion, and Purpose
ISBN: 9780446563048 / Angielski / Twarda / 272 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych.
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cena:
138,73 |
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The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving Customer
ISBN: 9780071745093 / Angielski / Miękka / 272 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. More than 700,000 books sold in the Big Book series Always say and do the right thing at the right time Developing the necessary skills critical to teamwork and company success--taught in a fun group format
Meeting new people, developing listening skills, learning proper business etiquette, or dealing with difficult customers or coworkers are all challenges every company faces. The Big Book of People Skills Games offers a host of interactive yet engaging games you can use to tackle all of these communication-challenged areas within your group. RESULTS: effective... More than 700,000 books sold in the Big Book series Always say and do the right thing at the right time Developing the necessary skills criti...
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cena:
127,17 |
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Lists That Saved My Business: From the Best Selling Author of "Lists That Saved My Life"
ISBN: 9781453725542 / Angielski / Miękka / 268 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. You're sitting on a gold-mine of customers Lists That Saved My Business is the easy-to-use book of checklists for entrepreneurs and business owners to connect with new clients and retain the clients you already have. You have checklists to get things done. You have checklists to keep appointments. You have checklists to remind you of important dates. You HAVE -Lists That Saved My Life-... But do you have checklists to save your business? Lists That Saved My Business is based on true stories of entrepreneurial success, along with the compelling story of how offering extreme customer service...
You're sitting on a gold-mine of customers Lists That Saved My Business is the easy-to-use book of checklists for entrepreneurs and business owners t...
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cena:
80,72 |
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Kundenorientierte Unternehmensführung: Konzept Und Anwendung Des Net Promoter(r) Score in Der Praxis
ISBN: 9783834923196 / Niemiecki / Twarda / 224 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Unser Weg zu mehr Kundentreue begann vor einigen Jahren und entstand in dem festen Glauben, dass Unternehmen, die einen starkeren und loya- ren Kundenstamm aufbauen als ihre Wettbewerber, langfristig bessere - gebnisse erzielen. Die Auswirkung starkerer oder schwacherer Kundenbindung auf die Entwicklung von Umsatzen und Marktanteilen ist schlicht phanomenal. Im Einzelhandel oder bei schnelllebige Konsumentenartikel sind diese A- wirkungen unmittelbar zu spuren. Dagegen konnen Management Teams bei Gebrauchs- oder Investitionsgutern jahrelang in dem Glauben leben, ein gesundes Unternehmen zu...
Unser Weg zu mehr Kundentreue begann vor einigen Jahren und entstand in dem festen Glauben, dass Unternehmen, die einen starkeren und loya- ren Kunden...
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cena:
338,56 |
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Measure What Matters: Online Tools for Understanding Customers, Social Media, Engagement, and Key Relationships
ISBN: 9780470920107 / Angielski / Twarda / 272 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In an online and social media world, measurement is the key to success
If you can measure your key business relationships, you can improve them. Even though relationships are "fuzzy and intangible," they can be measured and managed-with powerful results. Measure What Matters explains simple, step-by-step procedures for measuring customers, social media reputation, influence and authority, the media, and other key constituencies.
In an online and social media world, measurement is the key to success
If you can measure your key business relationships, you can improve them. Ev... |
cena:
107,71 |
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How to Win Campaigns: Communications for Change
ISBN: 9781849711937 / Angielski / Twarda / 400 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This comprehensive exploration of what works in campaigning is a practical 'how-to' guide for using the principles and strategies of effective campaigning as a new form of public politics.
This comprehensive exploration of what works in campaigning is a practical 'how-to' guide for using the principles and strategies of effective campaig...
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cena:
612,21 |
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Customer-Centric Knowledge Management: Concepts and Applications
ISBN: 9781613500897 / Angielski / Twarda / 332 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Customer-Centric Knowledge Management (CCKM) is needed in order to build good customer relations and to maintain customer satisfaction and loyalty. It includes the management of processes and techniques used to collect information regarding customers' needs, wants, and expectations for the development of new and/or improved products and services. Customer-Centric Knowledge Management: Concepts and Applications is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation. It seeks to expand the literature and business practices and...
Customer-Centric Knowledge Management (CCKM) is needed in order to build good customer relations and to maintain customer satisfaction and loyalty. It...
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cena:
896,90 |
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The Human Resources for Health Crisis in Zambia: An Outcome of Health Worker Entry, Exit, and Performance Within the National Health Labor Market
ISBN: 9780821387610 / Angielski / Miękka / 96 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. 'The Human Resources for Health Crisis in Zambia' is part of the World Bank Working Paper series. These papers are published to communicate the results of the Bank's ongoing research and to stimulate public discussion. Despite reporting some health gains since the 1990s, health outcomes remain poor in Zambia and it will be very challenging to achieve the health-related Millennium Development Goals by 2015. The Government of Zambia recognizes that the improvement of child and maternal health and the reduction in mortality from HIV/AIDs and malaria require better access to an appropriate number...
'The Human Resources for Health Crisis in Zambia' is part of the World Bank Working Paper series. These papers are published to communicate the result...
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cena:
83,21 |
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The to Z of Being Understood: Make Your Voice Heard and Your Conversations Count
ISBN: 9780983169864 / Angielski / Miękka / 210 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
76,88 |
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The Connectors P
ISBN: 9781118156285 / Angielski / Miękka / 272 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Learn the relationship-building secrets that lead to lifelong clients, repeat customers, and endless referrals
In today's commoditized marketplace, no matter what product or service you sell, there's probably someone somewhere able to offer it cheaper, faster, and maybe even better. So how do you differentiate yourself from your competitors? The Connectors shows that the only thing that truly sets you apart is the quality of your relationships with your clients and customers. Everyone knows that relationships are important in business. Yet most people would admit that... Learn the relationship-building secrets that lead to lifelong clients, repeat customers, and endless referrals
In today's commoditized marke... |
cena:
73,03 |
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Neue Wege im Customer Relationship Management und Marketing mit Web 2.0
ISBN: 9783640952915 / Niemiecki / Miękka / 72 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Bachelorarbeit aus dem Jahr 2010 im Fachbereich BWL - Marketing, Unternehmenskommunikation, CRM, Marktforschung, Social Media, Note: 1,3, Technische Hochschule Wildau, ehem. Technische Fachhochschule Wildau (Wirtschaft, Verwaltung und Recht), Sprache: Deutsch, Abstract: Die zunehmende Verbreitung von Web 2.0-Technologien stellt neue Anforderungen und birgt neue Potenziale im Customer Relationship Management und Marketing. Diese Arbeit soll ein allgemeines Verstandnis fur die Dynamik des Begriffs Web 2.0 schaffen. Die Funktionsweisen der verschiedenen Technologien des Web 2.0 werden praxisnah...
Bachelorarbeit aus dem Jahr 2010 im Fachbereich BWL - Marketing, Unternehmenskommunikation, CRM, Marktforschung, Social Media, Note: 1,3, Technische H...
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cena:
238,32 |
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Trust Your Heart: Building Relationships That Build Your Business
ISBN: 9780982587836 / Angielski / Miękka / 252 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. True Accounts of Entrepreneurs Who Have Tapped into the Power of Leveraging Relationships to Build Their Businesses Filled with valuable relationship-building tips for the newbie and seasoned entrepreneur alike, Trust Your Heart: Building Relationships that Build Your Business will inspire you to tap into the synergistic power of relationships to catapult your business to the next level. In this transformational book, twenty-five entrepreneurs pull back the curtain to reveal their powerful and life-changing lessons on how to: Create prosperity through partnership. Uncover gems in your...
True Accounts of Entrepreneurs Who Have Tapped into the Power of Leveraging Relationships to Build Their Businesses Filled with valuable relationship...
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cena:
61,47 |
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Microsoft Dynamics Crm 2011 Reporting
ISBN: 9781849682305 / Angielski / Miękka / 308 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
237,33 |
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Understanding Relationship Selling: How to build customer's rapport, respect & trust
ISBN: 9781921547195 / Angielski / Miękka / 94 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Understanding Relationship Selling: How to Build Customer's Rapport, Respect and Trust Understanding Relationship Selling combines self-study with realistic workplace activities to develop skills in understanding the value of building relationships with your customers to facilitate repeat business and achieve referrals. It compares traditional selling techniques with more modern sales processes based on the development of trust, rapport and empathy. This Learning Short-take will guide you in evaluating your own approach to selling, and help you develop new and innovative strategies to foster...
Understanding Relationship Selling: How to Build Customer's Rapport, Respect and Trust Understanding Relationship Selling combines self-study with rea...
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cena:
97,13 |
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The Trust Factor: Negotiating in SMARTnership
ISBN: 9781137332257 / Angielski / Twarda / 262 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Offers deal-makers techniques to access mutually beneficial solutions that cannot make their way to the bargaining table without a cooperative strategy that enables the parties to together with mutual benefit and success.
Offers deal-makers techniques to access mutually beneficial solutions that cannot make their way to the bargaining table without a cooperative strateg...
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cena:
201,24 |
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Kundenwert: Grundlagen - Innovative Konzepte - Praktische Umsetzungen
ISBN: 9783834943453 / Niemiecki / Miękka / 830 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Der Kundenwert als wichtige Determinante des Unternehmenserfolgs ruckt mehr und mehr ins Zentrum der Aufmerksamkeit. Hier werden erstmals aus unterschiedlichen Perspektiven von renommierten und kompetenten Autoren Bausteine des Kundenwerts analysiert, Berechnungsmethoden diskutiert und um Erfahrungsberichte aus der Praxis erganzt.
Die 3. Auflage wurde um die Themenfelder der Kundenwertermittlung auf mehrstufigen Markten, Was ist der Kunde des Kunden wert - ein Problem des Segment-Controlling sowie Customer Equity erweitert. " Der Kundenwert als wichtige Determinante des Unternehmenserfolgs ruckt mehr und mehr ins Zentrum der Aufmerksamkeit. Hier werden erstmals aus untersch...
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cena:
338,56 |
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Vraagsturing En Competenties: Ontwikkelen Van Succesvol Gedrag in de Zorg
ISBN: 9789031346059 / Niemiecki / Miękka / 125 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
97,06 |
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