» książki » Business & Economics - Customer Relations
topmenu
 |
Culture Hacker: Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance
ISBN: 9781119405726 / Angielski / Twarda / 224 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY "I LOVE THIS BOOK " "When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization." "Most books on customer service... HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY "I LOVE THIS BOOK " |
cena:
127,58 zł |
 |
Erfolgreich Mit Spenderinnen Und Spendern Korrespondieren: Mit Gelungenen Texten Gewinnen Und Binden
ISBN: 9783658166595 / Niemiecki / Miękka / 45 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
52,64 zł |
 |
Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants
ISBN: 9780814438701 / Angielski / Miękka / 208 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Questions that Sell reveals advanced questioning techniques that will help you sell your products or services based on value to the customer (rather than price) and increase your success rate as a result. Achievement is yours for the asking. Smart questioning will get you there.
Questions that Sell reveals advanced questioning techniques that will help you sell your products or services based on value to the customer (rather t...
|
cena:
85,01 zł |
 |
Multidimensional Analysis of Conversational Telephone Speech
ISBN: 9789811052231 / Angielski / Twarda / 184 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This book presents a new diagnostic information methodology to assess the quality of conversational telephone speech. For this, a conversation is separated into three individual conversational phases (listening, speaking, and interaction), and for each phase corresponding perceptual dimensions are identified. A new analytic test method allows gathering dimension ratings from non-expert test subjects in a direct way. The identification of the perceptual dimensions and the new test method are validated in two sophisticated conversational experiments. The dimension scores gathered with the new...
This book presents a new diagnostic information methodology to assess the quality of conversational telephone speech. For this, a conversation is sepa...
|
cena:
375,70 zł |
 |
Driving Traffic and Customer Activity Through Affiliate Marketing
ISBN: 9781522526568 / Angielski / Twarda / 256 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. "This book explores how the dire need of academic resources in affiliate marketing which tends to increase the traffic on web and enhance customer satisfaction. It cover major perspectives building on the available literature in the domains, while attempting to bring out a focused approach in connecting "Theory to Practice" improvising the decision making for the organizations"--
"This book explores how the dire need of academic resources in affiliate marketing which tends to increase the traffic on web and enhance customer sat...
|
cena:
989,77 zł |
 |
Quick Guide Online-Marketing Für Einzelkämpfer Und Kleinunternehmer: Wie Sie Ihre Kunden Online Finden, Begleiten Und Begeistern
ISBN: 9783658159382 / Niemiecki / Miękka / 126 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
105,28 zł |
 |
Building Brand Equity and Consumer Trust Through Radical Transparency Practices
ISBN: 9781522524175 / Angielski / Twarda / 408 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Presents emerging scholarly perspectives on the role of branding in organisational contexts and techniques to sustain a profitable and honest relationship with consumers. Highlighting a range of pertinent topics such as risk management, product innovation, and brand awareness, this book is ideally designed for managers, researchers, professionals, students, and practitioners.
Presents emerging scholarly perspectives on the role of branding in organisational contexts and techniques to sustain a profitable and honest relation...
|
cena:
1272,56 zł |
 |
Customer Service Theory: Meaningful Service Simplified
ISBN: 9781544704074 / Angielski / Miękka / 90 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Service Theory shatters the barrier between the consumer and Customer Service Professional. Each segment contains a life lesson that will demonstrate how to interpret customer needs and maximize emotional impact upon service delivery. This book is a pill that will give you timeless lessons in one easy to swallow dose.
Service Theory shatters the barrier between the consumer and Customer Service Professional. Each segment contains a life lesson that will demonstrate ...
|
cena:
26,74 zł |
 |
Legacy in the Making: Building a Long-Term Brand to Stand Out in a Short-Term World
ISBN: 9781260117561 / Angielski / Twarda / 276 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Based on groundbreaking research, this essential resource shows you how to harness your long-term ambitions to build a modern legacy.
Every organization hopes to be successful, but over time what true leaders want is to create a legacy--a durable difference and a lasting mark. Modern legacy builders--those who envision their legacies as in the making--are transforming the entire business landscape in distinct, powerful and enduring ways. They inspire and influence others around them and around the world. And they incorporate long-term ambitions into discrete everyday... Based on groundbreaking research, this essential resource shows you how to harness your long-term ambitions to build a modern legacy.
Every... |
cena:
106,21 zł |
 |
Live Video Revolution: How to Get Massive Customer Engagement and Skyrocket Sales with Live Video
ISBN: 9781683506133 / Angielski / Miękka / 116 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. With one in five Facebook videos posted being live videos, it's essential that businesses and brands understand how to use this technology and create content for live broadcasts. Just as social media is a relatively new phenomenon which many business owners are still learning how to use, live video is rapidly becoming a great way to increase customer engagement and sales. The Live Video Revolution covers a brief history of live video technology, how that technology can be used for personal branding and business, features of live videos, and includes a variety of case studies to provoke...
With one in five Facebook videos posted being live videos, it's essential that businesses and brands understand how to use this technology and create ...
|
cena:
42,32 zł |
 |
Lean Customer Development: Building Products Your Customers Will Buy
ISBN: 9781492023746 / Angielski / Miękka / 240 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. How do you develop products that people will actually use and buy? This practical guide shows you how to validate product and company ideas through customer development research-before you waste months and millions on a product or service that no one needs or wants.
How do you develop products that people will actually use and buy? This practical guide shows you how to validate product and company ideas through cu...
|
cena:
159,10 zł |
 |
Inbound Selling: How to Change the Way You Sell to Match How People Buy
ISBN: 9781119473411 / Angielski / Twarda / 288 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Change the way you think about sales to sell more, and sell better. Over the past decade, Inbound Marketing has changed the way companies earn buyers trust and build their brands through meaningful, helpful content. But with that change comes unprecedented access to information in a few quick keystrokes.
Change the way you think about sales to sell more, and sell better. Over the past decade, Inbound Marketing has changed the way companies earn buyers...
|
cena:
104,43 zł |
 |
You Can't Google It!: The Compelling Case for Cross-Generational Conversation at Work
ISBN: 9781683505815 / Angielski / Miękka / 198 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
72,08 zł |
 |
Marketing Secrets: Learn Rarely Revealed Expert Strategies
ISBN: 9780998913704 / Angielski / Miękka / 362 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
191,15 zł |
 |
Specialty Shop Retailing: How You Can Succeed in Today's Market
ISBN: 9781595985767 / Angielski / Miękka / 472 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
112,83 zł |
 |
Nuanced Account Management: Driving Excellence in B2B Sales
ISBN: 9789811083624 / Angielski / Miękka / 220 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This book is a comprehensive practical guide for account managers, sales teams and account leaders operating in the B2B space. With a nuanced version of `account management' that will potentially be a game changer, the book offers a personnel-and-process based agenda that can create a `competitive advantage' on its own.
This book is a comprehensive practical guide for account managers, sales teams and account leaders operating in the B2B space. With a nuanced version ...
|
cena:
86,38 zł |
 |
Digital Channels and Social Media Management in Luxury Markets
ISBN: 9781138572461 / Angielski / Twarda / 200 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
782,34 zł |
 |
Sales Management Review - Jahrgang 2016: Zeitschrift Für Vertriebsmanagement
ISBN: 9783658193577 / Niemiecki / Twarda / 553 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
351,13 zł |
 |
The Customer-Driven Organization: Employing the Kano Model
ISBN: 9781138438224 / Angielski / Twarda / 116 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Does your organization provide customer satisfaction or does it inspire customer loyalty? Which is more important? See how lessons learned from the service sector were applied to manufacturing and other diverse settings, including the nonprofit sector and even on one‘s own home front.Exploring the Kano Model, The Customer-Driven Organization: Employing the Kano Model explains why just meeting customer needs is no longer enough for today‘s organizations. It explains how to identify true customers both internal and external.Readers will learn how to directly apply Kano principles in their...
Does your organization provide customer satisfaction or does it inspire customer loyalty? Which is more important? See how lessons learned from the se...
|
cena:
883,29 zł |
 |
The Out-of-Home Immersive Entertainment Frontier: Expanding Interactive Boundaries in Leisure Facilities
ISBN: 9781138440524 / Angielski / Twarda / 216 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Digital Out of Home Entertainment is rather an arcane description for one of the fastest growing technology-sectors. These forms of interactive technology, often established on a 'pay per use' basis are transforming the customer experience in shops, cinemas, museums; almost any environment where consumers are congregating. Kevin Williams and Michael Mascioni's The Out-of-Home Immersive Entertainment Frontier provides a 'state of play' exploration of the successes, the emerging new applications and the strategies that inform them. The authors interviewed nearly 70 leading executives from many...
Digital Out of Home Entertainment is rather an arcane description for one of the fastest growing technology-sectors. These forms of interactive techno...
|
cena:
908,52 zł |
Czytaj nas na:
Zobacz: Księgarnia Czeska | Wydawnictwo Książkowe Klimaty | Mapa strony | Lista autorów
KrainaKsiazek.PL - Księgarnia Internetowa
KrainaKsiazek.PL - Księgarnia Internetowa
