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Marketing Analytics: A Practitioner's Guide to Marketing Analytics and Research Methods
ISBN: 9789814641364 / Angielski / Twarda / 720 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The digital age has transformed the very nature of marketing. Armed with digital devices, consumers are increasingly hanging out on the internet. Cyberspace has changed the way they communicate, and the way they shop and buy. This fluid, de-centralized and multidirectional medium is changing the way brands engage with consumers. At the same time, technology and innovation, coupled with the explosion of business data, has fundamentally altered the manner we collect, process, analyse and disseminate market intelligence. The increased volume, variety and velocity of information enables...
The digital age has transformed the very nature of marketing. Armed with digital devices, consumers are increasingly hanging out on the internet. Cybe...
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cena:
631,81 |
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Be Your Customer's Hero: Real-World Tips and Techniques for the Service Front Lines
ISBN: 9780814449059 / Angielski / Miękka / 256 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. On the front lines of customer service, every day presents new and unexpected challenges--and even the most dedicated employees can be caught unprepared. They need confidence. They need training. They need help. Be Your Customer's Hero answers the call. The book provides customer-facing professionals with short, simple, actionable advice designed to transform them into heroes in the eyes of the customers they serve. Quick chapters show readers how to: - Achieve the mindset required for Hero-Class(TM) service - Understand the customer's...
On the front lines of customer service, every day presents new and unexpected challenges--and even the most dedicated employees can be caught unprepar...
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cena:
73,17 |
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Epistemological Problems of Economics
ISBN: 9781614277590 / Angielski / Miękka / 264 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. 2014 Reprint of Original 1960 Edition. Exact facsimile of the original edition, not reproduced with Optical Recognition Software. "Epistemological Problems" is a milestone in Ludwig von Mises' groundbreaking development of praxeology. This important work contains foundational thoughts on his theory of human action, or "logic of action," which forms the "distinctive methodology of the Austrian School... Mises was not only the major architect and elaborator of this methodology, but also the economist who most fully and successfully applied it to the construction of economic theory" (Rothbard)....
2014 Reprint of Original 1960 Edition. Exact facsimile of the original edition, not reproduced with Optical Recognition Software. "Epistemological Pro...
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cena:
51,00 |
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Strong Brands, Strong Relationships
ISBN: 9781138786837 / Angielski / Miękka / 436 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. From the editor team of the ground-breaking Consumer-Brand Relationships: Theory and Practice comes this new volume. Strong Brands, Strong Relationships is a collection of innovative research and management insights that build upon the foundations of the first book, but takes the study of brand relationships outside of traditional realms by applying new theoretical frameworks and considering new contexts. The result is an expanded and better-informed account of people's relationships with brands and a demonstration of the important and timely implications of this evolving... From the editor team of the ground-breaking Consumer-Brand Relationships: Theory and Practice comes this new volume. Strong Brands, Stron... |
cena:
298,71 |
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Customer-Centric Marketing: Build Relationships, Create Advocates, and Influence Your Customers
ISBN: 9781119092896 / Angielski / Twarda / 176 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The practical, expert guide to reaching the new consumer
Customer-Centric Marketing is a comprehensive game plan on succeeding in the new marketing landscape by focusing on the customer. Written by one of Canada's top communications pioneers, this book examines the complex forces influencing the rise of empowered and demanding customers and outlines a framework that helps marketers exploit these forces to engage them. You'll find actionable advice to help you pull together these seemingly independent elements to create a customer-centric business model that is ideally... The practical, expert guide to reaching the new consumer
Customer-Centric Marketing is a comprehensive game plan on succeeding in the... |
cena:
96,34 |
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Cases on Branding Strategies and Product Development: Successes and Pitfalls
ISBN: 9781466673939 / Angielski / Twarda / 472 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. "This book is a collection of case studies illustrating successful brand management strategies as well as common errors of unsuccessful brands"--
"This book is a collection of case studies illustrating successful brand management strategies as well as common errors of unsuccessful brands"--
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cena:
999,40 |
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Understanding Consumer Behavior and Consumption Experience
ISBN: 9781466675186 / Angielski / Twarda / 320 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Success in the business world is not strictly reliant on producing valuable and in-demand products. Without a proper understanding of the consumers that a business markets and sells their products to, a companyAEs accomplishments can quickly become failures. Understanding Consumer Behavior and Consumption Experience discusses the indispensible value of understanding consumer activities and the crucial role they play in developing successful marketing strategies. Focusing on concepts such as consumer perceptions, consumption culture, and the influence of information technology, this book is a...
Success in the business world is not strictly reliant on producing valuable and in-demand products. Without a proper understanding of the consumers th...
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cena:
948,15 |
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Digital Labour and Prosumer Capitalism: The Us Matrix
ISBN: 9781137473899 / Angielski / Twarda / 232 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In the digital age tasks are increasingly modularised and consumers are increasingly becoming prosumers. Replacing digital labour and prosumption within an American context and the wider political economy, this volume presents a critical account of the forces which shape contemporary subjects, networks, and labour practices.
In the digital age tasks are increasingly modularised and consumers are increasingly becoming prosumers. Replacing digital labour and prosumption with...
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cena:
402,53 |
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42 Rules for Engaging Members Through Gamification: Unlock the Secrets of Motivation, Community and Fun
ISBN: 9781607731191 / Angielski / Miękka / 126 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Play predates the development of human culture and our brains are hard-wired to use play as a tool to accelerate learning, strategically explore unfamiliar environments and develop collaborative social connections. Games are human created, formalized structures and processes designed to maximize engagement and get the most out of the -play- impulse. In fact, gaming comes so naturally to us we don't even notice it for what it is.
Two examples of large scale gaming structures include our educational and political systems. Going deeper into understanding how gaming structures work, and... Play predates the development of human culture and our brains are hard-wired to use play as a tool to accelerate learning, strategically explore unfam...
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cena:
86,10 |
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Strong Brands, Strong Relationships
ISBN: 9781138786820 / Angielski / Twarda / 436 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. From the editor team of the ground-breaking Consumer-Brand Relationships: Theory and Practice comes this new volume. Strong Brands, Strong Relationships is a collection of innovative research and management insights that build upon the foundations of the first book, but takes the study of brand relationships outside of traditional realms by applying new theoretical frameworks and considering new contexts. The result is an expanded and better-informed account of people's relationships with brands and a demonstration of the important and timely implications of this evolving... From the editor team of the ground-breaking Consumer-Brand Relationships: Theory and Practice comes this new volume. Strong Brands, Stron... |
cena:
906,08 |
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Think Round: How To Own The Future By Focusing 100% Of Your Company On Customers & Consumers 100% Of The Time
ISBN: 9780692374887 / Angielski / Twarda / 162 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Think Round shows that the key to propelling a business to its full potential and highest heights is not balance sheet engineering, acquisition acumen, organic reinvention, adroit board management or stunning quarterly earnings results. Mastery of those mechanics is the cost of entry not the accelerator to success. The key to winning really big, and staying at the top of the business game is empathy: the capacity to recognize and respond to emotions and aspirations experienced by your customers and consumers. The challenge for CEOs is how to scale empathy to the enterprise level so it can be...
Think Round shows that the key to propelling a business to its full potential and highest heights is not balance sheet engineering, acquisition acumen...
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cena:
112,50 |
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Psychological Foundations of Marketing: The Keys to Consumer Behavior
ISBN: 9781138219151 / Angielski / Miękka / 466 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Revised edition of the author's Psychological foundations of marketing, 2013.
Revised edition of the author's Psychological foundations of marketing, 2013.
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cena:
205,65 |
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Assembling Consumption: Researching Actors, Networks and Markets
ISBN: 9781138820937 / Angielski / Twarda / 202 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Assembling Consumption marks a definitive step in the institutionalisation of qualitative business research. By gathering leading scholars and educators who study markets, marketing and consumption through the lenses of philosophy, sociology and anthropology, this book clarifies and applies the investigative tools offered by assemblage theory, actor-network theory and non-representational theory. Assembling Consumption marks a definitive step in the institutionalisation of qualitative business research. By gathering leading scholars and educ... |
cena:
759,15 |
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Customer Relationship Management Strategies in the Digital Era
ISBN: 9781466682313 / Angielski / Twarda / 342 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. "This book blends the literature from the fields of marketing and information technology in an effort to examine the effect that technological advances have on the interaction between companies and their customers"--
"This book blends the literature from the fields of marketing and information technology in an effort to examine the effect that technological advance...
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cena:
1025,03 |
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The Poverty of Affluence: A Psychological Portrait of the American Way of Life
ISBN: 9781632460219 / Angielski / Miękka / 250 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In his 1983 classic The Poverty of Affluence, Paul Wachtel examines the psychological underpinnings of our insatiable desire for growth, and endless quest for more whether in jobs, relationships, or any other sphere of life suggesting that our commitment to consumption is in fact an increasingly desperate attempt to replace the sense of community that our very growth has torn apart. "
In his 1983 classic The Poverty of Affluence, Paul Wachtel examines the psychological underpinnings of our insatiable desire for grow... |
cena:
76,88 |
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Consumer Vulnerability: Conditions, Contexts and Characteristics
ISBN: 9780415858588 / Angielski / Twarda / 220 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Consumer vulnerability is of growing importance as a research topic for those exploring wellbeing. This book provides space to critically engage with the conditions, contexts and characteristics of consumer vulnerability, which affect how people experience and respond to the marketplace and vice versa. Focussing on substantive, ethical, social and methodological issues, this book brings together key researchers in the field and practitioners who work with vulnerability on a daily basis. Organised into 4 sections, it considers consumer vulnerability and key life stages,... Consumer vulnerability is of growing importance as a research topic for those exploring wellbeing. This book provides space to critically engage wi... |
cena:
734,66 |
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Marketing Graffiti: The Writing on the Wall
ISBN: 9781138013322 / Angielski / Twarda / 336 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Radical and unique in its approach and presentation, Marketing Graffiti turns the traditional marketing introduction on its head by making students aware of the part they already play in the marketing process. Most marketing textbooks tackle the subject as a business function--how to -do- marketing in companies and other organizations. Marketing Graffiti shows how marketing is not just a business function but a part of our culture, and one in which, as consumers, we are all active as part-time marketers. By rejecting managerially-driven structures in this way,... Radical and unique in its approach and presentation, Marketing Graffiti turns the traditional marketing introduction on its head by making s... |
cena:
832,62 |
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Corporate Heritage
ISBN: 9781138833555 / Angielski / Twarda / 324 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Heritage is increasingly recognised to be a significant corporate concern, with corporate heritage brands and identities often forming an important part of a nation's patrimony. Foundations of Corporate Heritage explains the principles, processes, strategic significance - and challenges - of corporate heritage formation and management. This scholarly but accessible anthology includes seminal articles on the territory and also includes five new contributions with questions for study and reflection with students on executive/taught courses in mind. With contributions... Heritage is increasingly recognised to be a significant corporate concern, with corporate heritage brands and identities often forming an important... |
cena:
927,99 |
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Assembling Consumption: Researching Actors, Networks and Markets
ISBN: 9781138820944 / Angielski / Miękka / 202 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Assembling Consumption marks a definitive step in the institutionalisation of qualitative business research. By gathering leading scholars and educators who study markets, marketing and consumption through the lenses of philosophy, sociology and anthropology, this book clarifies and applies the investigative tools offered by assemblage theory, actor-network theory and non-representational theory. Assembling Consumption marks a definitive step in the institutionalisation of qualitative business research. By gathering leading scholars and educ... |
cena:
274,23 |
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Social Marketing: Theoretical and Practical Perspectives
ISBN: 9781138876620 / Angielski / Miękka / 475 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Social Marketing: marketing in the service of societal problems. Does this approach represent dangerous social engineering, or is it the best hope we have to treat what are often regarded as intransigent problems? For both academics and practitioners involved with social marketing, the domain remains in its infancy. Programs and approaches are being developed and implemented by practitioners; academics are defining "what it is," "where it comes from," and "where it is going." This book incorporates many of the presentations made at the "Role of Advertising in Social Marketing" Conference...
Social Marketing: marketing in the service of societal problems. Does this approach represent dangerous social engineering, or is it the best hope we ...
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cena:
279,12 |