Kategoria BISAC: Business & Economics >> Business Communication - General

There are two questions often asked of risk communication: what has been learned from past work, and what is needed to push the field forward? Drawing on the experience of leading risk researchers and practitioners, Effective Risk Communication focuses on answering these questions. The book draws together new examples of research and practice from contexts as diverse as energy generation, human health, nuclear waste, climate change, food choice, and social media. This book treats risk communication as much more than the interchange of risk information between experts and...

Over the past 20 years, informal dispute resolution has played an increasingly important role in the way people handle their conflicts. Mediators are said to act as neutral third parties who empower disputants to negotiate their own mutually acceptable agreement. Shailor proposes a definition of empowerment in which communication is the primary social process, the ongoing symbolic interaction which not only reflects reality, but constitutes it. Using this definition, he analyzes the process of empowerment by examining the verbal and nonverbal interactions in three mediation cases,...

DO YOU WORK WITH A MEAN GIRL?

A woman's field guide to the new frontier of professional development--working with other women

Women-to-women relationships in the workplace are . . . complicated. When they're good, they're great. But when they're bad, they can ruin your day, your week--even your year.

Packed with proven advice from two of today's leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to...

"How to Edit Technical Documents" is the most concise and clearly presented discussion of the editor's role and responsibilities to the writer, the reader, and the publishing process--including changes that result from technological advances in editing. The authors describe the demands of communicating complicated information, in print and on screen, without diminishing the expressive power of language. As a result, users learn the skills necessary to become contributing members of any organization that requires informed and imaginative editors.

Whether you are a parent, son/daughter, friend, employee, manager or salesperson, you are constantly influencing others to accept you, your ideas, products or services. Those who masterfully present themselves and their ideas in a win-win manner, get ahead. Those who do not, may reap short-term gains and eventually fail in their objective.

Influence is critical in leadership, negotiation, teamwork, sales, resolving family issues and getting others to buy into your...