Hospitality: a social lens follows on from the unique contribution made by In Search of Hospitality: theoretical perspectives and debates. It progresses debate, challenges the boundaries of ways of knowing hospitality, and offers intellectual insights stimulated by the study of hospitality.
The contributing authors provide tangible evidence of continuing advancement and development of knowledge pertaining to the phenomenon of hospitality. They draw on the richness of the social sciences, taking host and guest relations as a means of studying in-group and out-group...
Hospitality: a social lens follows on from the unique contribution made by In Search of Hospitality: theoretical perspectives and debates. It progress...
Targetted towards students on hospitality management and licensed management courses, this manual provides students and managers with a practical guide to managing units in hospitality retail organizations. It demonstrates how competitive advantage can be gained by adopting management techniques which are both tight and loose, and shows how you can manage businesses with well-defined objectives while also allowing local managers to interpret their local market as they see fit. There are many examples of best practice from world-wide companies, along with an integrated case study.
Targetted towards students on hospitality management and licensed management courses, this manual provides students and managers with a practical guid...
An overview of the issues, debates and challenges associated with business franchising. Divided into two parts, the first looks at the issues from both an academic and practitioner perspective. The second part examines service sector groups in the hospitality industry, such as hotels, leisure and catering using national and international examples and illustrations. These demonstrate how the theories and debates discussed in the first part are tackled in real-life situations. Examples used are from well-known companies such as McDonalds, Baskin Robbins, Burger King, Choice Hotels, Holiday Inn,...
An overview of the issues, debates and challenges associated with business franchising. Divided into two parts, the first looks at the issues from bot...
When successfully incorporated as part of HR strategy, empowerment can: enable organizations to gain commercial and competitive advantage; become more flexible; improve employee commitment; and use the skills of individual employees to best advantage and enhance personal capabilities.
When successfully incorporated as part of HR strategy, empowerment can: enable organizations to gain commercial and competitive advantage; become more...
This practical guide details the skills and techniques needed to manage units in licensed retail organizations in a flexible and entrepreneurial manner. It builds towards the production of a unit business plan, with a variety of case studies from Wetherspoons, Scottish and Newcastle, Whitbread, Yates' and others to put the theory into practice. These allow lecturers and management development personnel to use the text as a learning resource through which readers can apply the principles and techniques outlined. The book forms the basis of a complete course for a unit manager's development,...
This practical guide details the skills and techniques needed to manage units in licensed retail organizations in a flexible and entrepreneurial manne...
'In Search of Hospitality' is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adopting an international perspective where appropriate. This title brings together an extraordinary collection of leading researches and writers in hospitality, sociology, philosophy and social history, thereby providing a broad and comprehensive perspective on hospitality. It focuses the study of hospitality across the range of human, social and economic settings, and provides a reference point for the future development of hospitality as an academic...
'In Search of Hospitality' is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adoptin...
Organization Behaviour for Leisure Services provides the reader with the conceptual tools necessary for analysing organizational behaviour in the context of hospitality, leisure and tourism provision, and understaanding events in order to take appropriate management action. Taking the view that leisure services involve an array of industry sectors - they are related, for instance, to work-time spent eating, drinking and staying away from home, as well as the more obvious recreational pursuits - the text uses examples and case studies from a wide range of international businesses...
Organization Behaviour for Leisure Services provides the reader with the conceptual tools necessary for analysing organizational behaviour in...
This book provides a complete overview of timeshare development and operation models. The authors take a comprehensive look at the present and future of this growing segment of the hospitality industry, including specialized approaches to marketing, human resources, service quality, finance, legal considerations and professional ethics. Timeshare, or vacation ownership, is a relatively recent leisure phenomenon. It emerged in the late 1950s as a way to secure extra capital resources to fund property expansion. Shareholders had the right to use these properties on a regular basis. Although...
This book provides a complete overview of timeshare development and operation models. The authors take a comprehensive look at the present and future ...
Divided into four sections, 'Entrepreneurship and Small Business Management in the Hospitality Industry' takes an intuitive step-by-step progression through each stage of the entrepreneurial process.
Divided into four sections, 'Entrepreneurship and Small Business Management in the Hospitality Industry' takes an intuitive step-by-step progression t...
In recent years there has been a growing interest in the study of hospitality as a social phenomenon. This interest has tended to arrive from two communities. The first comprises hospitality academics interested in exploring the wider meanings of hospitality as a way of better understanding guest and host relations and its implications for commercial settings. The second comprises social scientists using hosts and guests as a metaphor for understanding the relationship between host communities and guests as people from outside the community migrants, asylum seekers and illegal...
In recent years there has been a growing interest in the study of hospitality as a social phenomenon. This interest has tended to arrive from two c...
