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Implementierung Innovativer Dienstleistungsmarken: Erfolgsfaktoren Und Gestaltungsvorschläge Auf Basis Einer Empirischen Mehrebenenanalyse
ISBN: 9783824482573 / Niemiecki / Miękka / 457 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Jan Wieseke entwickelt ein Erfolgsfaktorenmodell zur Implementierung innovativer Dienstleistungsmarken. Mit Hilfe einer groangelegten Mehrebenenuntersuchung erfolgt dessen empirische Uberprufung am Beispiel einer realen Markenimplementierung. Die gewonnenen Erkenntnisse werden anschlieend in konkrete Handlungsempfehlungen fur die Unternehmenspraxis ubersetzt; so wird u.a. eine umfassende Implementierungsscorecard entworfen.
Jan Wieseke entwickelt ein Erfolgsfaktorenmodell zur Implementierung innovativer Dienstleistungsmarken. Mit Hilfe einer groangelegten Mehrebenenunters...
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cena:
206,40 |
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Public Management and Complexity Theory: Richer Decision-Making in Public Services
ISBN: 9780415654029 / Angielski / Miękka / 232 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. That public services exhibit unpredictability, novelty and, on occasion, chaos, is an observation with which even a casual observer would agree. Existing theoretical frameworks in public management fail to address these features, relying more heavily on attempts to eliminate unpredictability through increased reliance on measurable performance objectives, improved financial and human resource management techniques, decentralisation of authority and accountability and resolving principal-agent behaviour pathologies. Essentially, these are all attempts to improve the 'steering' capacity of...
That public services exhibit unpredictability, novelty and, on occasion, chaos, is an observation with which even a casual observer would agree. Exist...
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cena:
271,44 |
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Regional Economic Integration in the Middle East and North Africa: Beyond Trade Reform
ISBN: 9780821397268 / Angielski / Miękka / 176 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The Middle East and North Africa is one of the least globally and regionally integrated regions in the world. Although it is home to 5.5 percent of the world's population and 3.9 percent of the world's gross domestic product, the region's share of nonoil world trade is only 1.8 percent. Today's policy makers face critical development challenges that have been brought to the forefront by the Arab Spring, which they can address by boosting growth, fostering diversification, and stimulating employment. This book summarises the constraints to and opportunities for deepening economic integration...
The Middle East and North Africa is one of the least globally and regionally integrated regions in the world. Although it is home to 5.5 percent of th...
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cena:
101,76 |
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The effect of the German separation on the communication in Germany
ISBN: 9783638689151 / Angielski / Miękka / 52 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Seminar paper from the year 2007 in the subject Tourism, grade: 1,7, Stralsund University of Applied Sciences, course: Intercultural communication, 15 entries in the bibliography, language: English, abstract: Communication is everything. Nowadays communication is involved in every part of our life. Interactions and interrelations between different people is the basis for social competences, politics, economy, education and many things more. Since we live in a global world we always have to deal with lots of different cultures. And every culture has its own understanding of communication, does...
Seminar paper from the year 2007 in the subject Tourism, grade: 1,7, Stralsund University of Applied Sciences, course: Intercultural communication, 15...
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cena:
189,58 |
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Guide to the De-Identification of Personal Health Information
ISBN: 9781466579064 / Angielski / Twarda / 414 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Offering compelling practical and legal reasons why de-identification should be one of the main approaches to protecting patients' privacy, the Guide to the De-Identification of Personal Health Information outlines a proven, risk-based methodology for the de-identification of sensitive health information. It situates and contextualizes this risk-based methodology and provides a general overview of its steps. The book supplies a detailed case for why de-identification is important as well as best practices to help you pin point when it is necessary to apply...Offering compelling practical and legal reasons why de-identification should be one of the main approaches to protecting patients' privacy, the |
cena:
605,99 |
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Crisis Management and Emergency Planning: Preparing for Today's Challenges
ISBN: 9781466555051 / Angielski / Twarda / 550 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Emergency managers and officials have seen a tremendous increase in the planning responsibilities placed on their shoulders over the last decade. Crisis Management and Emergency Planning: Preparing for Today's Challenges supplies time-tested insights to help communities and organizations become better prepared to cope with natural and manmade disasters and their impacts on the areas they serve. Emergency managers and officials have seen a tremendous increase in the planning responsibilities placed on their shoulders over the last decade. <... |
cena:
654,47 |
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Accountable Care Organizations: Value Metrics and Capital Formation
ISBN: 9781466581838 / Angielski / Twarda / 378 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. An accountable care organization (ACO) is a healthcare organization characterized by a payment and care delivery model that seeks to tie provider reimbursements to quality metrics and reductions in the total cost of care for an assigned group of patients. Accountable Care Organizations: Value Metrics and Capital Formation explores the historical background and evolution of the ACO model as the basis for the development of the value metrics and capital formation analyses that are foundational to assessing the current efficacy and capacity for change. The book examines...An accountable care organization (ACO) is a healthcare organization characterized by a payment and care delivery model that seeks to tie provider r... |
cena:
387,78 |
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Essential Management Skills for Pharmacy and Business Managers
ISBN: 9781466582583 / Angielski / Twarda / 464 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. As a manager you will be expected to resolve a range of legal, ethical, operational, human resource, and financial issues that affect your organization. Essential Management Skills for Pharmacy and Business Managers supplies the understanding you will need to manage the day-to-day challenges in this increasingly competitive environment. Presenting a wealth of information on how to resolve common issues across all sectors of the pharmacy environment, it uses case studies to illustrate the methods required to create a patient-focused business where teamwork flourishes and... As a manager you will be expected to resolve a range of legal, ethical, operational, human resource, and financial issues that affect your organiza... |
cena:
285,98 |
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Financial Management Strategies for Hospitals and Healthcare Organizations: Tools, Techniques, Checklists and Case Studies
ISBN: 9781466558731 / Angielski / Twarda / 358 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In this book, a world-class editorial advisory board and an independent team of contributors draw on their experience in operations, leadership, and Lean managerial decision making to share helpful insights on the valuation of hospitals in today's changing reimbursement and regulatory environments. Using language that is easy to understand, Financial Management Strategies for Hospitals and Healthcare Organizations: Tools, Techniques, Checklists and Case Studies integrates prose, managerial applications, and regulatory policies with...In this book, a world-class editorial advisory board and an independent team of contributors draw on their experience in operations, leadership, an... |
cena:
349,00 |
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Thinking of...Building a smart utility? Ask the Smart Questions
ISBN: 9781907453168 / Angielski / Miękka / 192 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The energy and utilities industry, traditionally a conservative sector, is undergoing massive change. A new type of utility is arising, and it can no longer be supported by old monolithic technologies. These smart utilities exceed their customer's expectations while lowering cost to serve. Enabling the smart utility requires powerful, agile and smart business applications for meter data management and customer information systems. MECOMS on Microsoft Dynamics AX fills this void by offering a smart and integrated solution for energy and utilities. This book deliberately does not provide...
The energy and utilities industry, traditionally a conservative sector, is undergoing massive change. A new type of utility is arising, and it can no ...
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cena:
107,72 |
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Handbook of Research on Promotional Strategies and Consumer Influence in the Service Sector
ISBN: 9781522501435 / Angielski / Twarda / 530 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. "This reference source provides research on emerging methods for innovative service design and delivery, examining how growing customer expectations and global competition has influenced this industry by featuring quality factors, marketing tools, and the effects of consumer behavior"--
"This reference source provides research on emerging methods for innovative service design and delivery, examining how growing customer expectations a...
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cena:
1693,53 |
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Mastering Physician Engagement: A Practical Guide to Achieving Shared Outcomes
ISBN: 9781498768825 / Angielski / Twarda / 120 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Twenty-first century healthcare will be defined by better care, smarter spending, and healthier people. All eyes are on technology as the means to drive down costs and improve efficiency, enabling physicians to deliver care in a way that realizes the vision of a healthier planet. The transition from the acute care focus of the 20th century to the quality and data-driven organizations of tomorrow requires incredible effort and collaboration between all members of the healthcare community. Healthcare professionals are challenged to understand and rapidly adapt to new business... Twenty-first century healthcare will be defined by better care, smarter spending, and healthier people. All eyes are on technology as the means to ... |
cena:
315,06 |
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Embracing Success Through Customer Service
ISBN: 9789768244031 / Angielski / Miękka / 134 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. "We are what we repeatedly do. Excellence then, is not a single act, but a habit." (Aristotle) The secret to embracing success in both our private and public lives is to adopt customer service as a principle. This philosophy will establish the base which forms the "habit" of consistently providing service "excellence." This book reveals how this adoption can change our mindset and behavior and cause us to soar to the pinnacles of success. It explores: The customer Customer service Expectations Dress & Grooming Business manners Skills for challenging customers Service skills and Benefits It...
"We are what we repeatedly do. Excellence then, is not a single act, but a habit." (Aristotle) The secret to embracing success in both our private and...
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cena:
70,16 |
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Das Grüne Band Europas: Im Spannungsfeld von Naturschutz und Tourismus
ISBN: 9783656313175 / Niemiecki / Miękka / 84 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Bachelorarbeit aus dem Jahr 2011 im Fachbereich Touristik / Tourismus, Note: 1, Universitat fur Bodenkultur Wien (Institut fur Landschaftsentwicklung, Erholungs- und Naturschutzplanung (ILEN)), Sprache: Deutsch, Abstract: This bachelor thesis is about the European Green Belt. The thesis opens with an introduction to the history of the Green Belt, which includes a history of the Iron Curtain and its break-up. This is followed by a general survey of the different sections of the European Green Belt, which are the Fennoscandian, Central European and South Eastern-European sections. The main...
Bachelorarbeit aus dem Jahr 2011 im Fachbereich Touristik / Tourismus, Note: 1, Universitat fur Bodenkultur Wien (Institut fur Landschaftsentwicklung,...
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cena:
239,06 |
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Dienstleistungsinnovationen: Forum Dienstleistungsmanagement
ISBN: 9783834943798 / Niemiecki / Miękka / 568 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Im Forum Dienstleistungsmanagement - die Fortsetzung des Dienstleistungsmanagement Jahrbuches - zeigen renommierte Autoren, wie die komplexe Aufgabe der Entwicklung von Innovationen im Dienstleistungsbereich optimal gelost werden kann und nehmen Stellung zu folgenden Fragen: Welche Rahmenkonzepte fordern die Erstellung neuer Dienstleistungen (z.B. Service Engineering)?, Welche Methoden und Instrumente sind bei der Generierung von Dienstleistungsinnovationen anzuwenden?, Was ist bei der Vorbereitung und Markteinfuhrung von neuen Dienstleistungen zu beachten?, Wie sieht die Kunden- und...
Im Forum Dienstleistungsmanagement - die Fortsetzung des Dienstleistungsmanagement Jahrbuches - zeigen renommierte Autoren, wie die komplexe Aufgabe d...
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cena:
281,46 |
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Intelligent Policing: How Systems Thinking Approaches Eclipse Conventional Management Practice
ISBN: 9781909470057 / Angielski / Miękka / 372 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Policing is at a crossroads. At a time of unprecedented cuts and increasing levels of demand, the British police service (like many others) faces enormous challenges. Under the most radical reforms the service has ever experienced, its leadership is looking for new approaches that can maintain levels of service delivery and secure efficiency, accountability and public confidence. Recent history shows that applying private sector business models to the public sector often generates hidden costs and unintended consequences that damage productivity and morale. In spite of this evidence, reform...
Policing is at a crossroads. At a time of unprecedented cuts and increasing levels of demand, the British police service (like many others) faces enor...
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cena:
140,57 |
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Innovation and Regional Development: Strategies, Instruments and Policy Coordination. Proceedings of the Fifth International Conference on Innovation
ISBN: 9783110122619 / Angielski / Twarda / 355 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
466,12 |
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Euro-Manager or Splendid Isolation?: International Management - An Anglo-German Comparison
ISBN: 9783110134810 / Angielski / Twarda / 275 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
466,12 |
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Cutting Along the Color Line: Black Barbers and Barber Shops in America
ISBN: 9780812245417 / Angielski / Twarda / 336 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Today, black-owned barber shops play a central role in African American public life. The intimacy of commercial grooming encourages both confidentiality and camaraderie, which make the barber shop an important gathering place for African American men to talk freely. But for many years preceding and even after the Civil War, black barbers endured a measure of social stigma for perpetuating inequality: though the profession offered economic mobility to black entrepreneurs, black barbers were obliged by custom to serve an exclusively white clientele. Quincy T. Mills traces the lineage from... Today, black-owned barber shops play a central role in African American public life. The intimacy of commercial grooming encourages both confidenti... |
cena:
402,37 |
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Knowledge Management and Drivers of Innovation in Services Industries
ISBN: 9781466609488 / Angielski / Twarda / 350 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Knowledge Management is concerned with all aspects of eliciting, acquiring, modelling, and managing knowledge. Application of knowledge resources successfully helps the organization to deliver creative products and services. Especially in service business, service job experience and information about the customer, as well as the installed site equipment, are key factors to deliver services efficiently and with high quality. In many cases supporting information is stored in different backend systems and it needs to be retrieved, aggregated, and presented on demand. Knowledge Management and...
Knowledge Management is concerned with all aspects of eliciting, acquiring, modelling, and managing knowledge. Application of knowledge resources succ...
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cena:
884,69 |