"We are what we repeatedly do. Excellence then, is not a single act, but a habit." (Aristotle) The secret to embracing success in both our private and public lives is to adopt customer service as a principle. This philosophy will establish the base which forms the "habit" of consistently providing service "excellence." This book reveals how this adoption can change our mindset and behavior and cause us to soar to the pinnacles of success. It explores: The customer Customer service Expectations Dress & Grooming Business manners Skills for challenging customers Service skills and Benefits It...