» książki » Business & Economics - Training
 |
Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
ISBN: 9781632651174 / Angielski / Miękka / 240 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them? Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention. That will cost you time and money, and perhaps worse, do little or nothing to solve the root problem. What if the customer's...
Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and y...
|
cena:
60,77 |
 |
Peer Coaching at Work: Principles and Practices
ISBN: 9780804797092 / Angielski / Twarda / 216 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. When it comes to mentoring, peer coaching is an unsung workhorse. It's effective, inexpensive, widely applicable, and relatively easy to implement. Many coaches consider it to be the next wave in professional development. Yet, it hasn't received the in-depth treatment that it deserves--until now. Peer Coaching at Work draws on research and practice to deliver a hands-on guide to this powerful relational learning technique. The authors--all leaders in the field--present a rigorously tested three-part model for facilitating peer coaching relationships in one-on-one settings and... When it comes to mentoring, peer coaching is an unsung workhorse. It's effective, inexpensive, widely applicable, and relatively easy to implement.... |
cena:
133,04 |
 |
The Leadership of Teams: How to Develop and Inspire High-performance Teamwork
ISBN: 9781472935878 / Angielski / Miękka / 296 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
86,88 |
 |
Revealed!: SmartSelling Strategies
ISBN: 9781973770213 / Angielski / Miękka / 160 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In this highly practical guide for sales professionals, author Eddy Mindlin shares his 35 years of "in the field" sales experience. Whether you are brand new to sales or a seasoned veteran; offer your services online or face to face, the suggestions offered will help you grow your success. This book is a distillation of Mr. Mindlin's successful live events and his video training course. The second edition is updated to include specific help for those who are "inside" sales people or who work exclusively online. A key component for success in sales, according to Mr. Mindlin, is having a system...
In this highly practical guide for sales professionals, author Eddy Mindlin shares his 35 years of "in the field" sales experience. Whether you are br...
|
cena:
47,89 |
 |
The Endangered Sales Person's Path to Longevity
ISBN: 9781532033384 / Angielski / Miękka / 170 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
53,17 |
 |
Practice and Feedback for Deeper Learning: 26 Evidence-Based and Easy-To-Apply Tactics That Promote Deeper Learning and Application
ISBN: 9781976215087 / Angielski / Miękka / 214 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
102,65 |
 |
The Roi Fieldbook: Strategies for Implementing Roi in HR and Training
ISBN: 9781138433298 / Angielski / Twarda Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
922,99 |
 |
ABC of Action Learning
ISBN: 9781138433182 / Angielski / Twarda Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
922,99 |
 |
VOICE: The Little Book of an Executive Coach's Wisdom
ISBN: 9781786238979 / Angielski / Miękka / 138 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. A diary of coaching sessions from Dean Williams, acclaimed Executive Coach and author.
A diary of coaching sessions from Dean Williams, acclaimed Executive Coach and author.
|
cena:
46,79 |
 |
Profiting from Multiple Intelligence in the Workplace
ISBN: 9781138728882 / Angielski / Twarda / 250 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
558,65 |
 |
Your Amazing Itty Bitty Little Black Book of Sales Quotes: 60 Powerful Phrases Designed to Empower Your Entrepreneurial
ISBN: 9780999221174 / Angielski / Miękka / 46 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
35,88 |
 |
Experiential Learning: A Practical Guide for Training, Coaching and Education
ISBN: 9780749483036 / Angielski / Miękka / 376 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Equip yourself with the theory and practical tools to deliver experience-based learning that develops skills, improves performance and drives behavioural change.
Equip yourself with the theory and practical tools to deliver experience-based learning that develops skills, improves performance and drives behaviou...
|
cena:
178,92 |
 |
Research Methods in Human Resource Management: Investigating a Business Issue
ISBN: 9780749483876 / Angielski / Miękka / 496 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Develop the knowledge and skills to successfully complete an HRM research project with this essential handbook.
Develop the knowledge and skills to successfully complete an HRM research project with this essential handbook.
|
cena:
255,62 |
 |
Business Barista: Essential Excel Skills to Streamline Your Business
ISBN: 9780993592942 / Angielski / Miękka / 324 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
95,74 |
 |
Effective Presentation Skills
ISBN: 9781947629196 / Angielski / Miękka / 272 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
113,84 |
 |
Your Amazing Itty Bitty Little Black Book of Success for Sales Leaders: 15 Critical Steps to Greater Results in Unlocking Your Leadership Potential
ISBN: 9780998759746 / Angielski / Miękka / 46 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
35,88 |
 |
Financial Games for Training
ISBN: 9780815389026 / Angielski / Twarda / 336 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
704,38 |
 |
Human Performance Improvement: Building Practitioner Performance
ISBN: 9781138237582 / Angielski / Twarda / 254 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Revised edition of Human performance improvement: building practitioner competence, c2007.
Revised edition of Human performance improvement: building practitioner competence, c2007.
|
cena:
922,99 |
 |
Learning and Teaching for Business: Case Studies of Successful Innovation
ISBN: 9781138421721 / Angielski / Twarda Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
922,99 |
 |
Customer Service Training
ISBN: 9781138433557 / Angielski / Twarda Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
874,41 |
Czytaj nas na:
KrainaKsiazek.PL - Księgarnia Internetowa
