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Kategorie szczegółowe BISAC

Kategoria BISAC: Business & Economics >> Training

ilość książek w kategorii: 1983

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 Customer Service: Student Book: Book 4 from DTR Inc.'s Work Readiness Certification Series; for the second edition of Customer Service Goldberg, Jay 9781514147290 Createspace
Customer Service: Student Book: Book 4 from DTR Inc.'s Work Readiness Certification Series; for the second edition of Customer Service

ISBN: 9781514147290 / Angielski / Miękka / 104 str.

ISBN: 9781514147290/Angielski/Miękka/104 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Jay Goldberg
This is the classroom book (no answers to the exercises, no chapter reviews) for Customer Service, the fourth book in Jay Goldberg's work readiness and customer service training program. The instructor should own a copy of Customer Service before their students purchase (or are provided with) a copy of this book. Customer Service can be purchased at online bookstores or at the book's web page https: //www.createspace.com/4137234. Customer Service's ISBN is 9781482012927. This book was written by a former Service Director for Citibank, and therefore, is an area of great expertise for the...
This is the classroom book (no answers to the exercises, no chapter reviews) for Customer Service, the fourth book in Jay Goldberg's work readiness an...
cena: 55,67

 Becoming a Global Chief Security Executive Officer: A How to Guide for Next Generation Security Leaders Cloutier, Roland   9780128027820 Elsevier Science
Becoming a Global Chief Security Executive Officer: A How to Guide for Next Generation Security Leaders

ISBN: 9780128027820 / Angielski / Miękka / 392 str.

ISBN: 9780128027820/Angielski/Miękka/392 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.

Becoming a Global Chief Security Executive Officer provides tangible, proven, and practical approaches to optimizing the security leader's ability to lead both today's, and tomorrow's, multidisciplined security, risk, and privacy function.

The need for well-trained and effective executives who focus on business security, risk, and privacy has exponentially increased as the critical underpinnings of today's businesses rely more and more on their ability to ensure the effective operation and availability of business processes and technology.

Cyberattacks, e-crime,...

Becoming a Global Chief Security Executive Officer provides tangible, proven, and practical approaches to optimizing the security leader's a...

cena: 228,27

 Building an Innovative Learning Organization: A Framework to Build a Smarter Workforce, Adapt to Change, and Drive Growth Sarder, Russell 9781119157458 John Wiley & Sons
Building an Innovative Learning Organization: A Framework to Build a Smarter Workforce, Adapt to Change, and Drive Growth

ISBN: 9781119157458 / Angielski / Twarda / 288 str.

ISBN: 9781119157458/Angielski/Twarda/288 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Institute a culture of learning to boost organizational performance and agility

What makes organizations successful? Today, most successful companies are learning organizations. Building an Innovative Learning Organization shows you how to join their ranks and bring your organization up to the head of the class. This book is a practical, actionable guide on how to boost performance, successfully manage change, and innovate more quickly. Learning organizations are composed of engaged, motivated employees who continually seek improvement, which leads to organizational agility...

Institute a culture of learning to boost organizational performance and agility

What makes organizations successful? Today, most successful ...

cena: 102,27

 Workforce Development and Skill Formation in Asia Howard Gospel John Benson Ying Zhu 9781138181762 Routledge
Workforce Development and Skill Formation in Asia

ISBN: 9781138181762 / Angielski / Miękka / 266 str.

ISBN: 9781138181762/Angielski/Miękka/266 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Howard Gospel;John Benson;Ying Zhu

Asia has undergone rapid transformation over the past several decades as many countries have embraced new technologies and the processes of globalisation. Over this period the inflow of foreign capital into the region, the level of trade amongst these countries, and trade with other parts of the world has increased substantially. The ensuing economic growth has led to some significant changes in labour markets and the demand for skilled employees and their deployment within organisations. Focusing on a number of developed and developing Asian economies, this book explores the dynamics of...

Asia has undergone rapid transformation over the past several decades as many countries have embraced new technologies and the processes of globali...

cena: 252,56

 Becoming an Exceptional Executive Coach: Use Your Knowledge, Experience, and Intuition to Help Leaders Excel Michael H. Frisch Robert J. Lee Karen L. Metzger 9780814437582 Amacom
Becoming an Exceptional Executive Coach: Use Your Knowledge, Experience, and Intuition to Help Leaders Excel

ISBN: 9780814437582 / Angielski / Miękka / 288 str.

ISBN: 9780814437582/Angielski/Miękka/288 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Michael H. Frisch; Robert J. Lee; Karen L. Metzger
Coaching is more than simply learning a process and set of skills. Exceptional coaches draw on their professional experience, knowledge of organizationally relevant topics, strong helping skills, coaching-specific competencies, and most important, their ability to use their own intuition in the service of the client. "Becoming an Exceptional Executive Coach" is the first book that brings all of these elements together to guide readers in developing their own personal model of coaching. The book begins with the foundation for executive coaching: definitions, competencies, and topics. Readers...
Coaching is more than simply learning a process and set of skills. Exceptional coaches draw on their professional experience, knowledge of organizatio...
cena: 125,39

 Principles of Health and Safety at Work Allan St John Holt Jim Allen  9781138132672 Taylor and Francis
Principles of Health and Safety at Work

ISBN: 9781138132672 / Angielski / Twarda / 556 str.

ISBN: 9781138132672/Angielski/Twarda/556 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Allan St John Holt;Jim Allen;¬Abar

This is a reprint of ISBN 978-0-901-35743-4

Widely acknowledged as "the "one stop summary of health and safety fundamentals, "Principles "covers law, safety technology, occupational health and hygiene and safety management techniques. Originally written by the late international health and safety expert Allan St John Holt, this new edition has been comprehensively updated by Allan's colleague Jim Allen.

The book is designed as a concise, accessible introduction to health and safety basics and includes revision notes and a wide range of references. It is a first class resource for...

This is a reprint of ISBN 978-0-901-35743-4

Widely acknowledged as "the "one stop summary of health and safety fundamentals, "Principles "covers...

cena: 631,52

 Principles and Practice of Electrical Epilation Sheila Godfrey   9781138133860 Taylor and Francis
Principles and Practice of Electrical Epilation

ISBN: 9781138133860 / Angielski / Twarda / 234 str.

ISBN: 9781138133860/Angielski/Twarda/234 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Sheila Godfrey;¬Abar;¬Abar
Written for the practising electrolysist and student 'The Principles and Practice of Electrical Epilation' covers all aspects of electro-epilation and takes into account recent changes and advances in training and technology during the past decade. This new edition brings these changes into focus. Topics covered in the third edition of this book include: * improved standards of training * the Blend technique of electro-epilation * the development of pre-sterilized disposable needles * training * health and safety at work.A knowledge of endocrinology, the structure and growth cycle of hair,...
Written for the practising electrolysist and student 'The Principles and Practice of Electrical Epilation' covers all aspects of electro-epilation and...
cena: 898,70

 Introducing Management: A Development Guide Williams, Kate 9781138169197 Taylor and Francis
Introducing Management: A Development Guide

ISBN: 9781138169197 / Angielski / Twarda / 340 str.

ISBN: 9781138169197/Angielski/Twarda/340 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Kate Williams;¬Abar;¬Abar
Now fully revised and in its third edition, this comprehensive best-selling text, Introducing Management: A Development Guide, explains the principles and practice of management and is ideal for both new and existing managers to assist them in their role. The text incorporates the latest innovations in management thinking and reflects the changes within the management standards. This is an essential resource for those undertaking qualifications at S/NVQ at Level 3.

The learning development is clearly structured in each chapter to include: -Objectives, Insights, Case Studies, Examples,...

Now fully revised and in its third edition, this comprehensive best-selling text, Introducing Management: A Development Guide, explains the principles...
cena: 898,70

 The Winning Trainer: Winning Ways to Involve People in Learning Eitington, Julius E. 9781138138490 Taylor and Francis
The Winning Trainer: Winning Ways to Involve People in Learning

ISBN: 9781138138490 / Angielski / Twarda / 754 str.

ISBN: 9781138138490/Angielski/Twarda/754 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Julius E. Eitington;¬Abar;¬Abar
This book has more ideas on how to add involvement in learning than any one trainer could ever use. Your students and workshop participants will increase their understanding and retention when you design training activities using 'The Winning Trainer'. This updated and expanded edition is richer than ever before. It provides: * more than 100 ready-made handouts, learning instruments, and worksheets... all you do is photocopy * numerous examples, model dialogues, and sample answers * hundreds of exercises, games, puzzles, role plays, icebreakers, and other group-in-action techniques * samples...
This book has more ideas on how to add involvement in learning than any one trainer could ever use. Your students and workshop participants will incre...
cena: 704,38

 Herramientas y técnicas para el trabajo en equipo y la gestión del cambio Bower, J. 9781482014969 Createspace
Herramientas y técnicas para el trabajo en equipo y la gestión del cambio

ISBN: 9781482014969 / Hiszpański / Miękka / 96 str.

ISBN: 9781482014969/Hiszpański/Miękka/96 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
J. Bower
cena: 185,59

 Everyone Needs a Mentor Clutterbuck, David 9781843983668 Chartered Institute of Personnel & Developmen
Everyone Needs a Mentor

ISBN: 9781843983668 / Angielski / Miękka / 224 str.

ISBN: 9781843983668/Angielski/Miękka/224 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.

Mentoring is the most cost-efficient and sustainable method of fostering and developing talent within your organization. It can be used to stretch talented individuals, power diversity programmes and ensure that knowledge and experience is successfully handed down. As such, the benefits of a mentoring programme are numerous: the mentee receives a helping hand to identify and achieve goals, and the mentor gets the satisfaction of helping others to develop. Organizations offering mentorship gain from improved employee performance and talent retention. Everyone Needs a Mentor...

Mentoring is the most cost-efficient and sustainable method of fostering and developing talent within your organization. It can be used to stretch ...

cena: 255,62

 Failure Is Not an Option: Step-by-Step Guide to Make Money Online! Kettenacker, Carl 9781514451991 Xlibris
Failure Is Not an Option: Step-by-Step Guide to Make Money Online!

ISBN: 9781514451991 / Angielski / Miękka / 50 str.

ISBN: 9781514451991/Angielski/Miękka/50 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Carl Kettenacker
cena: 63,82

 Workplace Research: Conducting small-scale research in organizations Jennifer S. Hunt 9781473913219 Sage Publications Ltd
Workplace Research: Conducting small-scale research in organizations

ISBN: 9781473913219 / Angielski / Miękka / 280 str.

ISBN: 9781473913219/Angielski/Miękka/280 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Zina O'Leary
Undertaking small-scale applied workplace-based research presents a unique set of challenges including how to conduct good research in time pressured situations and how to thrive in unfamiliar work environments. This book will help you to meet these challenges by setting out a step-by-step guide to planning, conducting and delivering top quality small-scale work-based research projects.

In addition this book will help you to adapt quickly to your new surroundings. It will provide a strong strategic skill set that will enable you to navigate the workplace and ensure that your research...
Undertaking small-scale applied workplace-based research presents a unique set of challenges including how to conduct good research in time pressured ...
cena: 194,26

 MentorShift at Work: A Step-by-Step Guide to Creating a Dynamic Mentoring Culture Within Your Team, Department, or Organization Bachman, Lori a. 9780991345229 Mentormakers, LLC
MentorShift at Work: A Step-by-Step Guide to Creating a Dynamic Mentoring Culture Within Your Team, Department, or Organization

ISBN: 9780991345229 / Angielski / Miękka / 162 str.

ISBN: 9780991345229/Angielski/Miękka/162 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Lori a. Bachman; Horn Sam

MentorShift at Work takes mentoring to the much-needed next level. This hands-on tool is the supplement to Lori Bachman's book, MentorShift, and uses her widely successful four-step process to engage mentors and mentees in a systematic, thoughtful and fun way to carry out their mentoring relationships.

Too often mentoring in the business world consists of an all-too-familiar model, "Yakking, Tracking, Get Sent Packing." The definition? "Yakking" -- the mentor and mentee meet occasionally and yak (sometimes awkwardly)..."Tracking" -- organizations track...

MentorShift at Work takes mentoring to the much-needed next level. This hands-on tool is the supplement to Lori Bachman's book, Mentor...

cena: 121,63

 Get Results that Count: Guide for Business Results Measurement Siu, Connie 9781460281215 FriesenPress
Get Results that Count: Guide for Business Results Measurement

ISBN: 9781460281215 / Angielski / Twarda / 72 str.

ISBN: 9781460281215/Angielski/Twarda/72 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Connie Siu
Are you tired of reading through reams of statistics and listening to presentation after presentation just to find the essential nuggets about business performance that will put and keep your company ahead? Do you want colleagues and employees to buy in with cooperation and supportive engagement? Do you want to align your business actions with goals and ensure resources are allocated for optimal return? In this practical 'put it in play today' guide, management consultant Connie Siu cuts straight to the core elements of business performance measurement that will produce actionable results....
Are you tired of reading through reams of statistics and listening to presentation after presentation just to find the essential nuggets about busines...
cena: 100,00

 Customer Service - A Way of Life: Instruction Manual Ron Arthur 9781460006351 Epic Press
Customer Service - A Way of Life: Instruction Manual

ISBN: 9781460006351 / Angielski / Miękka / 96 str.

ISBN: 9781460006351/Angielski/Miękka/96 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Ron Arthur
cena: 191,57

 The Values Toolkit: Application Manual for The Owner's Manual for Values at Work Howard, Pierce Johnson 9780578175386 Center for Applied Cognitive Studies
The Values Toolkit: Application Manual for The Owner's Manual for Values at Work

ISBN: 9780578175386 / Angielski / Miękka / 264 str.

ISBN: 9780578175386/Angielski/Miękka/264 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Pierce Johnson Howard

This book is an update of the values clarification literature of the 1970s in the works of Simon, Howe, Kirschenbaum, Harmin, and Hawley. Originally intended for use in the classroom, this work both updates the content to the current scene and applies it to the world of work. It includes eight scripts that cover team building, employee motivation, succession planning, corporate values statements, relationship building, and personal self-exploration. The 42 activities inlcude updates of old favorites such as the Pie of Life (now the Pie of Work), Alligator River (now Border Crossing), and...

This book is an update of the values clarification literature of the 1970s in the works of Simon, Howe, Kirschenbaum, Harmin, and Hawley. Originall...

cena: 151,85

 Mobile Phones and Tablets Repairs: A Complete Guide for Beginners and Professionals Chukky Oparandu 9789789534111 Mondraim Nig. Ltd
Mobile Phones and Tablets Repairs: A Complete Guide for Beginners and Professionals

ISBN: 9789789534111 / Angielski / Miękka / 366 str.

ISBN: 9789789534111/Angielski/Miękka/366 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Chukky Oparandu
Mobile Phones and Tablets Repairs is a 364 page complete manual that answers all the basic and professional level questions for entrants into mobile computing devices technical support segment. The book takes the reader one step at a time, combining a strong theoretical knowledge base about mobile devices - how they function, description of their internal components, their internal electronics with tutorial on basic foundation electronics for repairs and merged it with descriptive easily practicable tutorials on both hardware and software related repair procedures for mobile phones and...
Mobile Phones and Tablets Repairs is a 364 page complete manual that answers all the basic and professional level questions for entrants into mobile c...
cena: 91,75

 Ergonomics in Action: A Practical Guide for the Workplace Celine McKeown 9781138147058 Routledge
Ergonomics in Action: A Practical Guide for the Workplace

ISBN: 9781138147058 / Angielski / Twarda / 252 str.

ISBN: 9781138147058/Angielski/Twarda/252 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Celine McKeown

This is a reprint of 978-0-901357-47-2

Ergonomics in action: a practical guide for the workplace is a no-nonsense introduction to the principles of workplace ergonomics. The book is very user-friendly and written in a clear, jargon-free style, and gives straightforward explanations and practical examples. Useful summaries at the end of each chapter highlight key points at a glance.

The book focuses on ergonomics in the design process, job design and work organisation. It covers specific areas of ergonomic importance; including hand tools, computer use...

This is a reprint of 978-0-901357-47-2

Ergonomics in action: a practical guide for the workplace is a no-nonsense in...

cena: 631,52

 Implementing Mentoring Schemes: A Practical Guide to Successful Programs Klasen, Nadine 9781138146150 Routledge
Implementing Mentoring Schemes: A Practical Guide to Successful Programs

ISBN: 9781138146150 / Angielski / Twarda / 352 str.

ISBN: 9781138146150/Angielski/Twarda/352 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Nadine Klasen; David Clutterbuck
Over the past few years the application of mentoring in business has risen steeply and more organizations than ever are seeking to utilize its power. 'Implementing Mentoring Schemes' constitutes the most comprehensive and up-to-date coverage of the design, implementation, evaluation and revitalization of mentoring schemes. Although it can be used as a practical "how-to" guide on implementing mentoring schemes, it is ultimately a book that promotes best practice, combining academic research and case studies with many years of practical experience to produce expert advice. It enables readers to...
Over the past few years the application of mentoring in business has risen steeply and more organizations than ever are seeking to utilize its power. ...
cena: 704,38

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