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Leadership Pq: How Political Intelligence Sets Successful Leaders Apart
ISBN: 9780749469603 / Angielski / Miękka / 272 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. IQ and EQ (Emotional Intelligence) are not enough. Creating profit, growth and a better future for society is the new leadership challenge. In a shared power world, no single organization is in control or can deliver alone. Leadership PQ is for leaders working with multiple stakeholders to achieve more together. Shortlisted for the CMI Management Book of the Year 2014/15, "Leadership PQ" introduces a new leadership requirement, PQ (political intelligence) that will allow governments and businesses to build relationships and work together in a new and more effective way. Successful... IQ and EQ (Emotional Intelligence) are not enough. Creating profit, growth and a better future for society is the new leadership challenge. In a sh... |
cena:
112,44 |
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Microsoft Excel 2016 Tips & Tricks
ISBN: 9781423226154 / Angielski / Other / 6 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
30,42 |
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Embracing Success Through Customer Service
ISBN: 9789768244031 / Angielski / Miękka / 134 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. "We are what we repeatedly do. Excellence then, is not a single act, but a habit." (Aristotle) The secret to embracing success in both our private and public lives is to adopt customer service as a principle. This philosophy will establish the base which forms the "habit" of consistently providing service "excellence." This book reveals how this adoption can change our mindset and behavior and cause us to soar to the pinnacles of success. It explores: The customer Customer service Expectations Dress & Grooming Business manners Skills for challenging customers Service skills and Benefits It...
"We are what we repeatedly do. Excellence then, is not a single act, but a habit." (Aristotle) The secret to embracing success in both our private and...
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cena:
70,16 |
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Informal Learning at Work: How to Boost Performance in Tough Times
ISBN: 9781909552005 / Angielski / Miękka / 256 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. How to build Informal Learning into your learning strategy Discover how the role of anybody involved with workplace learning, enhancing capability and improving performance MUST change to successfully manage the critical shift in the way organizations need to cater to the learning needs of their employees. Despite millions spent on training, surveys show that the majority of workers are disengaged and delivering far less than they are capable of. Deliberately harnessing the power of informal learning is the new way to tangibly improve worker capability and performance, right at the... How to build Informal Learning into your learning strategy Discover how the role of anybody involved with workplace learning, enhancing capabili... |
cena:
95,67 |
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Essential Skills: A General Office Vocabulary-Building Workbook
ISBN: 9781475971132 / Angielski / Miękka / 380 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Improve your vocabulary skills for the office and daily life with an easy-to-follow workbook that teaches you the facts you need to know to complete office tasks. Jennifer Wilkins, who helps adult learners achieve academic and vocational success as the owner of Pathways Educational Services, an adult learning centre, provides lessons, exercises, and strategies to help you further your career as an office professional. The workbook includes twelve modules and three review sections. The exercises introduce 365 words that are related to general office work. Each module begins with a... Improve your vocabulary skills for the office and daily life with an easy-to-follow workbook that teaches you the facts you need to know to complet... |
cena:
129,05 |
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The Training Measurement Book: Best Practices, Proven Methodologies, and Practical Approaches
ISBN: 9781118682401 / Angielski / Miękka / 272 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The Training Measurement Book offers managers, executives, and training and human resource professionals a method for measuring their investments in a way that provides information that is both actionable, credible, and meaningful to corporate leaders. Using the methods outlined in this important resource, you can free yourself from traditional, often cumbersome measurement models and put in place pragmatic, useful, and easy-to-implement approaches for measuring training activities.
The Training Measurement Book offers managers, executives, and training and human resource professionals a method for measuring their investmen...
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cena:
265,90 |
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Managing People in a Contemporary Context
ISBN: 9780415533119 / Angielski / Twarda / 238 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The worldwide financial crash and the ensuing recession have coincided with other significant long term changes for the Western Economies of Europe and the USA, especially the growing strength of newly developed economies, demographic and technological change, institutional crises and political uncertainty. The interconnected nature of businesses and societies mean the competitive landscape is being transformed, and new economic pressures and opportunities are producing new business models, a rebalancing of economies, and a new HRM. The application of new technology to the processes and... The worldwide financial crash and the ensuing recession have coincided with other significant long term changes for the Western Economies of Europe... |
cena:
850,12 |
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Rule the Room: A Unique, Practical and Comprehensive Guide to Making a Successful Presentation
ISBN: 9781614486138 / Angielski / Miękka / 215 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Persuade, motivate, teach, or inspire any audience
Author Jason Teteak gives you fifty immediately actionable techniques that apply to beginners as well as seasoned presenters and cover all areas from content creation to delivery skills to audience management. "Rule the Room" can help you solve every presentation challenge with practical, step-by-step guidance not theoretical fluff on sixteen essential topics. Among them: Overcome your fear Finish on time every time Customize your presentation Make the audience laugh Answer any question Among the unique... Persuade, motivate, teach, or inspire any audience
Author Jason Teteak gives you fifty immediately actionable techniques that apply to beginners ... |
cena:
75,83 |
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The Welcomer Edge: Unlocking the Secrets to Repeat Business
ISBN: 9780989037006 / Angielski / Miękka / 220 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The Welcomer Edge is a business book that unlocks the secrets to repeat sales. Its principles are appropriate for all sales and service environments. It's about four distinct categories of service professionals -- the people that will make any customer service function or department a success. The author provides real life examples and anecdotes to help transform this concept into action. Welcomers are a rare breed of friendly and engaging people. Most importantly, they are innately intuitive, and understand that customers are people first. Identifying and recruiting welcomers is the key to a...
The Welcomer Edge is a business book that unlocks the secrets to repeat sales. Its principles are appropriate for all sales and service environments. ...
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cena:
68,23 |
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Coaching for Improved Work Performance, Revised Edition
ISBN: 9780071352932 / Angielski / Miękka / 256 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Managing employees in today's rapidly evolving workplace can sometimes feel like negotiating a minefield. Such recent new trends as flextime, telecommting, 360-degree feedback, the flattening of hierarchies, and the increased use of temps and contract workers present tough new challenges for supervisors in every field. This timely, completely revised and updated edition of Ferdinand Fournies's classic management coaching "bible" shows you proven ways to get workers to perform at the highest level while eliminating the self-destructive kinds of behaviors that have become increasingly prevalent...
Managing employees in today's rapidly evolving workplace can sometimes feel like negotiating a minefield. Such recent new trends as flextime, telecomm...
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cena:
85,50 |
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The Big Book of Creativity Games: Quick, Fun Acitivities for Jumpstarting Innovation
ISBN: 9780071361767 / Angielski / Miękka / 224 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In the modern economy, where most workers are knowledge workers, creativity and innovation are the most easily sustainable competitive advantages. In The Big Book of Creativity Games, Harvard trained psychologist Robert Epstein provides dozens of games and activities designed to stimulate creativity and generate innovation in the workplace. Dr. Epstein describes the scientific principles of creativity that underlie the games, and how these principles can be applied to tasks like problem solving, new product development, and marketing. Timely and innovative, The Big Book of... In the modern economy, where most workers are knowledge workers, creativity and innovation are the most easily sustainable competitive advantages. ... |
cena:
117,83 |
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The Standard Code of Parliamentary Procedure, 4th Edition
ISBN: 9780071365130 / Angielski / Miękka / 320 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Already the acclaimed choice of thousands of successful organizations including the American Library Association, the Fourth Edition features an all-new chapter that considers the ways the Internet and other state-of-the-art technologies have rewritten the rules of today's meetings and conventions. This easy-to-use, paperback volume--the popular alternative to Robert's Rules--is the most comprehensive, understandable, and logical guide to smooth-running, professional meetings. Alice Sturgis was a practicing parliamentarian and consultant to national and international professional and business...
Already the acclaimed choice of thousands of successful organizations including the American Library Association, the Fourth Edition features an all-n...
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cena:
95,03 |
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Schaum's Outline of Analog and Digital Communications
ISBN: 9780071402286 / Angielski / Miękka / 336 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Confusing Textbooks? Missed Lectures? Not Enough Time? Fortunately for you, there's Schaum's Outlines. More than 40 million students have trusted Schaum's to help them succeed in the classroom and on exams. Schaum's is the key to faster learning and higher grades in every subject. Each Outline presents all the essential course information in an easy-to-follow, topic-by-topic format. You also get hundreds of examples, solved problems, and practice exercises to test your skills. This Schaum's Outline gives you
Confusing Textbooks? Missed Lectures? Not Enough Time? Fortunately for you, there's Schaum's Outlines. More than 40 million students ... |
cena:
117,83 |
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The Resume.com Guide to Writing Unbeatable Resumes
ISBN: 9780071411059 / Angielski / Miękka / 253 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The nation's #1 online resume service offers its exclusive advice on how to craft a winning resume The Resume.com Guide to Writing Unbeatable Resumes draws upon the author's considerable expertise, as well as the vast Resume.com database, to arm job seekers with:
The nation's #1 online resume service offers its exclusive advice on how to craft a winning resume The Resume.com Guide to Writing... |
cena:
106,43 |
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Security Analysis: The Classic 1940 Edition
ISBN: 9780071412285 / Angielski / Twarda / 880 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. "Graham's ideas inspired the investment community for nearly a century."--Smart Money "Graham's method of investing is as relevant today as it was when he first espoused it during the Roaring Twenties."--Investor's Business Daily Benjamin Graham's revolutionary theories have influenced and inspired investors for nearly 70 years. First published in 1934, his Security Analysis is still considered to be the value investing bible for investors of every ilk. Yet, it is the second edition of that book, published in 1940 and long since out of... "Graham's ideas inspired the investment community for nearly a century."--Smart Money "Graham's method of investing ... |
cena:
271,70 |
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How to Interview Like a Top MBA: Job-Winning Strategies from Headhunters, Fortune 100 Recruiters, and Career Counselors
ISBN: 9780071418270 / Angielski / Miękka / 237 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Presents some of the best strategies and skills needed to turn your interview into an offer. Featuring insights from Fortune 100 executives, headhunters, career counselors, and MBA graduates, this guidebook arms you with information you should know about an interviewing company, its industry, the position, and the interviewers themselves.
Presents some of the best strategies and skills needed to turn your interview into an offer. Featuring insights from Fortune 100 executives, headhunte...
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cena:
117,83 |
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The Elephants of Style: A Trunkload of Tips on the Big Issues and Gray Areas of Contemporary American English
ISBN: 9780071422680 / Angielski / Miękka / 256 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Advice on good writing from everybody's favorite editorial curmudgeon Persnickety, cantankerous, opinionated, entertaining, hilarious, wise...these are a few of the adjectives reviewers used to describe good-writing maven Bill Walsh's previous book, Lapsing Into a Comma. Now, picking up where he left off in Lapsing, Walsh addresses the dozen or so biggest issues that every writer or editor must master. He also offers a trunkload of good advice on the many little things that add up to good writing. Featuring all the elements that made Lapsing such a fun... Advice on good writing from everybody's favorite editorial curmudgeon Persnickety, cantankerous, opinionated, entertaining, hilariou... |
cena:
83,62 |
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The McGraw Hill 36 Hour Six SIGMA Course
ISBN: 9780071430081 / Angielski / Miękka / 448 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Learn the essentials of Six Sigma in just 36 hours The McGraw-Hill 36-Hour Six Sigma Course provides you with the knowledge you need to understand, implement, and manage a Six Sigma program. This detailed yet accessible guide explores 10 essential Six Sigma tools for manufacturing along with other core components of a Six Sigma program. Learn the essentials of Six Sigma in just 36 hours The McGraw-Hill 36-Hour Six Sigma Course provides you with the knowledge yo... |
cena:
114,03 |
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Life Matters: Creating a Dynamic Balance of Work, Family, Time, and Money
ISBN: 9780071441780 / Angielski / Miękka / 272 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. "This book is a great read, especially if you have a family, where balance in life is paramount " ." . . a gold mine of practical, achievable ideas that will really make a difference." "Profound knowledge is literally what this book is. In fact, what I would say is 'profound wisdom, ' because it interweaves timeless, universal, self-evident principles into all of the knowledge that is given." "This book is a great read, especially if you have a family, where balance in life is paramount " |
cena:
79,82 |
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The Millionaire Real Estate Agent
ISBN: 9780071444040 / Angielski / Miękka / 368 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Take your real estate career to the highest level "Whether you are just getting started or a veteran in the business, The Millionaire Real Estate Agent is the step-by-step handbook for seeking excellence in your profession and in your life." "This book presents a new paradigm for real estate and should be required reading for real estate professionals everywhere." Take your real estate career to the highest level "Whether you are just getting started or a veteran in the business, The Millio... |
cena:
100,60 |