The Focused Interview: A Manual of Problems and Procedures
ISBN: 9780029209868 / Angielski / Miękka / 200 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych (dostawa przed świętami) In 1956, the Free Press published a report of Columbia's Bureau of Applied Social Research - co-authored by Merton, Marjorie Fiske and Patricia I.Kendall - which outlined a set of techniques aimed at eliciting the specific responses of individuals and groups to particular events and situations. The book may be regarded as seminal within sociology, spawning a whole field of qualitative opinion research that has continued to evolve through half a century of inquiry.
In 1956, the Free Press published a report of Columbia's Bureau of Applied Social Research - co-authored by Merton, Marjorie Fiske and Patricia I.Kend...
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cena:
90,70 zł |
Nation of Rebels: Why Counterculture Became Consumer Culture
ISBN: 9780060745868 / Angielski / Miękka / 368 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych (dostawa przed świętami) In this wide-ranging and perceptive work of cultural criticism, Joseph Heath and Andrew Potter shatter the most important myth that dominates much of radical political, economic, and cultural thinking. The idea of a counterculture -- a world outside of the consumer-dominated world that encompasses us -- pervades everything from the antiglobalization movement to feminism and environmentalism. And the idea that mocking or simply hoping the "system" will collapse, the authors argue, is not only counterproductive but has helped to create the very consumer society radicals oppose. In a... In this wide-ranging and perceptive work of cultural criticism, Joseph Heath and Andrew Potter shatter the most important myth that dominates much ... |
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68,33 zł |
Focus: The Future of Your Company Depends on It
ISBN: 9780060799908 / Angielski / Miękka / 320 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych (dostawa przed świętami) What's the secret to a company's continued growth and prosperity? Internationally known marketing expert Al Ries has the answer: focus. His commonsense approach to business management is founded on the premise that long-lasting success depends on focusing on core products and eschewing the temptation to diversify into unrelated enterprises. Using real-world examples, Ries shows that in industry after industry, it is the companies that resist diversification, and focus instead on owning a category in consumers' minds, that dominate their markets. He offers solid... What's the secret to a company's continued growth and prosperity? Internationally known marketing expert Al Ries has the answer: f... |
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76,88 zł |
Voice of the Customer: Capture and Analysis
ISBN: 9780071465441 / Angielski / Twarda / 416 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych (dostawa przed świętami) Discover All the Advantages of Using Design for Six Sigma to Develop and Build Customer Value-Based Products Voice of the Customer Capture and Analysis equips Six Sigma you with the skills needed to create and deploy surveys, capture real customers need with ethnographic methods, immediately analyze the results, and coordinate and drive responsive actions. Quality expert Kai Yang explains how to utilize the statistical methods of Design for Six Sigma to identify key customer needs and assess the cost of poor quality. He then shows how to design robust products to... Discover All the Advantages of Using Design for Six Sigma to Develop and Build Customer Value-Based Products Voice of the Custome... |
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cena:
700,00 zł |
Karma Queens, Geek Gods, and Innerpreneurs: Meet the 9 Consumer Types Shaping Today's Marketplace
ISBN: 9780071477918 / Angielski / Twarda / 256 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych (dostawa przed świętami) What really makes consumers tick? It's a question every marketer, innovator, entrepreneur, or trend-watcher strives to answer-especially in an age when certain types of consumers are increasingly instrumental in shaping national and even global buying habits. Karma Queens, Geek Gods and Innerpreneurs is your hands-on guide to getting inside the minds of the people who are setting the trends in art, music, technology, fashion, health, and every kind of consumer product and service. Based on thousands of hours of consumer research conducted by Consumer Eyes, a... What really makes consumers tick? It's a question every marketer, innovator, entrepreneur, or trend-watcher strives to answer-especia... |
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170,94 zł |
Marketing Strategies for Services: Globalization - Client-orientation - Deregulation
ISBN: 9780080423890 / Angielski / Twarda / 272 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych (dostawa przed świętami) Hardbound. What are the trends affecting the marketing of services? How is the current tendency towards customer orientation, globalization, deregulation and technological change determining the ways in which leading service firms conduct their marketing activities? Why is cross-sector fertilization particularly useful for services, and what type of strategic response is most likely to shape business success of service firms in the future? These are some of the questions addressed in this collective volume by academics and practitioners working with and within the service sector.Drawing on...
Hardbound. What are the trends affecting the marketing of services? How is the current tendency towards customer orientation, globalization, deregulat...
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cena:
835,45 zł |
Relationships and Networks in International Markets
ISBN: 9780080430638 / Angielski / Twarda / 480 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych (dostawa przed świętami) Hardbound. The book presents the most recent developments in international industrial and service marketing research, from a relationship and network perspective. While the latter perspective has a long tradition in Europe, relationship marketing has also in recent years become one of the dominant approaches in the USA, Canada, Australia and New Zealand. However, the schools of thought on relationships and networks emerging from different marketing traditions examine different concepts, use different methods and arrive at different outcomes, all of which are reflected here.
Hardbound. The book presents the most recent developments in international industrial and service marketing research, from a relationship and network ...
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cena:
1005,96 zł |
Naked Consumer: How Our Private Lives Become Public Commodities
ISBN: 9780140233032 / Angielski / Miękka / 288 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych (dostawa przed świętami) After receiving a sudden surge of junk mail directed at new parents--even though his wife at the time was merely pregnant-- Erik Larson, the National Bestselling author, set out to explore the lengths companies go to spy on individual consumers. Posing as a CEO of a fictitious direct-mail corporation, Larson infiltrated companies that gather and sell personal information to assist businesses in their marketing campaigns. He discovered the systems used to gather personal data, the staggering amount of personal information companies can gather, and the government's role in helping...
After receiving a sudden surge of junk mail directed at new parents--even though his wife at the time was merely pregnant-- Erik Larson, the National ...
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cena:
102,56 zł |
The Marketing Power of Emotion
ISBN: 9780195150568 / Angielski / Twarda / 288 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych (dostawa przed świętami) Emotion is one of the defining forces in our lives. It lies at the very heart of many of our most important experiences and memories. Not surprisingly, the worlds of business and marketing have long drawn on the power of emotion to influence consumer impulses and brand loyalty. Yet beyond the obvious emotions evoked by an inspirational Nike ad or an affecting Hallmark commercial lies an emotional universe that is less conspicuous, even transparent, yet no less influential. In this definitive work, two marketing experts provide a highly original, entertaining and anecdote-rich account of the...
Emotion is one of the defining forces in our lives. It lies at the very heart of many of our most important experiences and memories. Not surprisingly...
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cena:
209,79 zł |
The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
ISBN: 9780201407198 / Angielski / Miękka / 224 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych (dostawa przed świętami) Why is it that Casio can sell a calculator more cheaply than Kellogg's can sell a box of corn flakes? Why can FedEx "absolutely, positively" deliver your package overnight but airlines have trouble keeping track of your bags? What does your company do better than anyone else? What unique value do you provide to your customers? How will you increase that value next year? As customers' demands for the highest quality products, best services, and lowest prices increase daily, the rules for market leadership are changing. Once powerful companies that haven't gotten the message are faltering,...
Why is it that Casio can sell a calculator more cheaply than Kellogg's can sell a box of corn flakes? Why can FedEx "absolutely, positively" deliver y...
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cena:
102,25 zł |
Consuming Youth: Vampires, Cyborgs, and the Culture of Consumption
ISBN: 9780226468921 / Angielski / Miękka / 312 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych (dostawa przed świętami) From the novels of Anne Rice to "The Lost Boys," from "The Terminator" to cyberpunk science fiction, vampires and cyborgs have become strikingly visible figures within American popular culture, especially youth culture. In "Consuming Youth," Rob Latham explains why, showing how fiction, film, and other media deploy these ambiguous monsters to embody and work through the implications of a capitalist system in which youth both consume and are consumed.
Inspired by Marx's use of the cyborg vampire as a metaphor for the objectification of physical labor in the factory, Latham shows how... From the novels of Anne Rice to "The Lost Boys," from "The Terminator" to cyberpunk science fiction, vampires and cyborgs have become strikingly visib...
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cena:
174,38 zł |
The Consumer Trap: Big Business Marketing in American Life
ISBN: 9780252072642 / Angielski / Miękka / 216 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych (dostawa przed świętami) The Consumer Trap blows the lid off the trillion-dollar-a-year big business marketing industry, explaining how it soaks up economic and environmental resources while dominating our personal lives. Flouting conventional mainstream and radical thinking about consumer culture, Michael Dawson provides a step-by-step account of how big business marketing campaigns penetrate and alter the lives of ordinary Americans. Michael Dawson is an adjunct lecturer in the Department of Sociology at Portland State University. A volume in the series The History of Communication, edited by Robert W. McChesney...
The Consumer Trap blows the lid off the trillion-dollar-a-year big business marketing industry, explaining how it soaks up economic and environmental ...
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cena:
113,84 zł |
Lifestyle Market Segmentation
ISBN: 9780275931599 / Angielski / Twarda / 232 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych (dostawa przed świętami) As businesses have grown to realize that the success of operations is more and more dependent upon an adequate knowledge of consumer behavior, the importance of lifestyle market segmentation has increased steadily. In this volume, Ronald Michman shows how social and cultural changes in group dynamics and purchasing influences can be used in making lifestyle marketing decisions. Working from a management-oriented perspective, Michman describes the key steps in market planning--interpreting signals of change, assessing the implications of change, and developing strategies to take advantage... As businesses have grown to realize that the success of operations is more and more dependent upon an adequate knowledge of consumer behavior, the ... |
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381,47 zł |
Database Marketing: Analyzing and Managing Customers
ISBN: 9780387725789 / Angielski / Twarda / 872 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych (dostawa przed świętami) Database marketing is at the crossroads of technology, business strategy, and customer relationship management. Enabled by sophisticated information and communication systems, today's organizations have the capacity to analyze customer data to inform and enhance every facet of the enterprise-from branding and promotion campaigns to supply chain management to employee training to new product development. Based on decades of collective research, teaching, and application in the field, the authors present the most comprehensive treatment to date of database marketing, integrating theory and... Database marketing is at the crossroads of technology, business strategy, and customer relationship management. Enabled by sophisticated informatio... |
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690,75 zł |
Guerrilla Marketing Attack
ISBN: 9780395502204 / Angielski / Miękka / 208 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych (dostawa przed świętami) At a time when millions of small businesses are flourishing, here is the optimum plan of attack for businesses that want to cash in on the high profits and low costs of guerrilla marketing.
At a time when millions of small businesses are flourishing, here is the optimum plan of attack for businesses that want to cash in on the high profit...
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cena:
81,15 zł |
Shopping with Freud
ISBN: 9780415060073 / Angielski / Miękka / 140 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych (dostawa przed świętami) What is a consumer? Shopping with Freud looks at some of the surprising ways in which the consumer subject appears in a range of writings - from literature to marketing psychology to psychoanalysis.
Rachel Bowlby shows how ideas about consumption are brought to bear on contemporary conceptions of choice in areas that seem far removed from a straightforward matter of shopping. She also shows that arguments and assumptions about the psychology of consumers themselves throw light on genderal questions of human psychology. What is a consumer? Shopping with Freud looks at some of the surprising ways in which the consumer subject appears in a range of writings - f...
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cena:
129,37 zł |
The Authority of the Consumer
ISBN: 9780415089180 / Angielski / Twarda / 294 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych (dostawa przed świętami) The Authority of the Consumer explores the implications of consumer society - charting its meanings in particular contexts and debating the merits or drawbacks of this way of understanding the relationship between providers and recipients. Some have seen this development as involving a radical shift of authority - away from the provider/producer and towards the recipient/consumer. But they have differed in their responses to this shift, either welcoming it in terms of democratization, anti-elitism or empowerment, or decrying it as commercialization, populism or loss of integrity. Others have...
The Authority of the Consumer explores the implications of consumer society - charting its meanings in particular contexts and debating the merits or ...
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cena:
698,90 zł |
The Authority of the Consumer
ISBN: 9780415089197 / Angielski / Miękka / 296 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych (dostawa przed świętami) The Authority of the Consumer explores the implications of consumer society' - charting its meanings in particular circumstances and analysing this way of understanding the relationships between providers' and
The Authority of the Consumer explores the implications of consumer society' - charting its meanings in particular circumstances and analysing ...
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cena:
248,44 zł |
The Market Segmentation Workbook : Target Marketing for Marketing Managers
ISBN: 9780415118927 / Angielski / Miękka / 240 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych (dostawa przed świętami) Segmentation involves the identification of target customer groups by their requirements and buying characteristics. But how should a company decide on which groups to reach and how to market to them? This workbook explains the key aims behind the segmentation process and shows you in a step-by-step plan how to build up a strategy for identifying and targeting segments effectively.
Segmentation involves the identification of target customer groups by their requirements and buying characteristics. But how should a company decide o...
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cena:
365,06 zł |
The Active Consumer: Novelty and Surprise in Consumer Choice
ISBN: 9780415171908 / Angielski / Twarda / 278 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych (dostawa przed świętami) The Active Consumer discusses how consumers seem to delight in trying new solutions and exploring new combinatory possibilities. This book provides an economic-theoretical understanding of this phenomenon and the many ways in which innovation can structure consumer choice. The authors show from different points of view how central novelty can be in consumer behaviour, how it relates to technical change and how new consumer capabilities are developed and organized.
The Active Consumer discusses how consumers seem to delight in trying new solutions and exploring new combinatory possibilities. This book pr...
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cena:
776,56 zł |