This book considers the concepts of organisational learning and the learning organisation, and critically examines their take up within the context of four contemporary work organisations in the European automotive sector. Within this dynamic environment, the pursuit and implementation of approaches that encourage individuals to learn and challenge existing orthodoxy are now dominant on the management agenda. Changes to processes, structures, cultures and the employment relationship per se.
This book considers the concepts of organisational learning and the learning organisation, and critically examines their take up within the context of...
In an increasingly ageing society, medicine, hygiene and nutrition have reduced the impact of acute and life-threatening illnesses. However, whilst we are living longer, the chance of developing or contracting a chronic illness is increasing. There are a growing number of working adults affected by chronic health conditions that may be largely invisible to those around them. In this book, the author explores the 'silent' problem of unseen illness at work. The author employs qualitative research methods to challenge the idea that if you look well, you must be well. While demonstrating...
In an increasingly ageing society, medicine, hygiene and nutrition have reduced the impact of acute and life-threatening illnesses. However, whilst we...
Drawing on sociology and social policy, this intriguing volume considers various aspects of gender and professional identity. Contributors explore the inter-relationship between managerialism, professionalism and gender identity in Britain, and examine the processes and impacts of change on those working in public sector organizations in other countries as they come under varying managerial pressures. The subject is viewed from a variety of perspectives, including feminism and post-modernism.
With an international range of contributors, this important book brings together an array...
Drawing on sociology and social policy, this intriguing volume considers various aspects of gender and professional identity. Contributors explore ...
Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of such models currently exist, but, the author argues, none of these address all dimensions of TQM. This book introduces the principles of TQM, and establishes their use in measuring Business Excellence in an organisational environment. It comparatively evaluates various TQM and Business Excellence models, and discusses the complexities of measuring success. Presenting important, innovative work by one of the most...
Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders s...
Occupational Health and Safety (OHS) is a complex area which interacts widely with a broader spectrum of business interests and concerns. To date OHS has been confined to the periphery of Human Resource Management (HRM), where its role, influence and importance have been overlooked. This text sets out to reposition OHS in HRM and business agendas. This book unravels the complex range of factors affecting OHS policy, practice and outcomes. These factors are then placed into context within the international airline, call centre and nuclear power industries. The author presents a wide range...
Occupational Health and Safety (OHS) is a complex area which interacts widely with a broader spectrum of business interests and concerns. To date OHS ...
What happens when one of the world's largest buyers of catalogue paper, IKEA, realizes that the paper it uses contradicts the demands of prominent environmental groups? How do the producers of catalogue paper react when IKEA demands an environmentally friendly green catalogue paper, requiring the development of new production processes for an entirely new product? In this book, the story of how IKEA and its paper producers struggled to solve the problem of creating environmentally friendly paper constitutes the foundation of a discussion of technological development.
What happens when one of the world's largest buyers of catalogue paper, IKEA, realizes that the paper it uses contradicts the demands of prominent env...
This book unites discussions of the philosophical and scientific basis of tacit knowledge.
The authors give an overview of the theories of tacit knowledge and explain how these relate to a background of philosophical, neurological and pedagogic literature. The importance of tacit knowledge for evolutionary models of innovation is analyzed raising questions of how its new role in the processes of economic and social change is accelerated by market and technological pressures.
This book is an invaluable resource for postgraduate students and professionals working in and...
This book unites discussions of the philosophical and scientific basis of tacit knowledge.
The authors give an overview of the theories of t...
The practice and study of public relations has grown significantly within Europe over the past decade, yet as a discipline, it remains a relatively unexplored field. This volume of papers brings together contributions from some of the leading international public relations academics and practitioners who provide valuable insights into the theories underpinning current public relations thinking and practice, and illustrate the diversity of perspectives that characterize this evolving area. Key issues discussed include: - * the contribution of public relations to strategic management in...
The practice and study of public relations has grown significantly within Europe over the past decade, yet as a discipline, it remains a relatively...
The range of sustainability objectives has now developed from relatively simple issues of environmental protection to a full array of interwoven social, economic and ecological issues, nationally and internationally. The involved process of sustainable development has now become a permanent and increasingly complex process. In this insightful book, Keijzers provides a concise and authoritative introduction to the evolution of the collaborative stakeholder approach to sustainable development in the context of changing environmental policies.
Author Keijzers examines the evolving...
The range of sustainability objectives has now developed from relatively simple issues of environmental protection to a full array of interwoven so...
Focusing on Business to Customer (B2C) internet business, and on firms that offer intangible products and/or services that can be directly consumed via the world wide web, Strategic Management and Online Selling also covers immaterial products and online news information or home banking.
Considering how firms with similar specific characteristics are able to realize competitive advantages, this topical book discusses an area of particular contemporary importance and increasing academic study.
Focusing on Business to Customer (B2C) internet business, and on firms that offer intangible products and/or services that can be directly consumed...
