Kategoria BISAC: Language Arts & Disciplines >> Communication Studies

Three approaches to analyzing institutional talk are introduced by internationally-recognized experts: Conversation Analysis, Discursive Psychology and Critical Discourse Analysis. The main section of the book ("Applications") illustrates these approaches by taking the reader through the process of analysis in such instances as how pilots talk in aircraft cockpits, how computer helpdesks work and how political speeches are constructed. Finally, the book opens up some theoretical and methodological controversies that occupy practitioners today. In this way, readers are introduced to the...

This book applies the approach of technology assessment to the telephone. The author's analysis forecasts the effect of the telephone on society and compares it with the reality. This book not only examines the social consequences of the telephone, but provides a model for future efficient assessments of new technologies. It documents a largely unknown piece of the history of American technology and anlayzes the requirements for success in technological forecasting.

This book focuses attention on a relatively neglected component of communication-silence-in order to present current research from a number of disciplines and also to stimulate further research on the subject. Silence is often viewed as an out-of-awareness phenomenon against which talk is perceived. By reversing polarities and treating silence as a figure to be examined against talk, we are given a heightened awareness of the universal aspects of human behavior while emphasizing its complex nature as a cultural phenomenon.

This study explores cultural features in communication and examines language in use by studying the talk within a prominent cultural event, the DONAHUE show. First, the study provides a detailed reading of America today, showing the importance of the individual in American society, the prominence of choice, and the role of the self as an antagonist to traditional social roles and the institutions of society more generally. Similarly, the study explores common ways of speaking such as being honest about who one is, sharing one's thoughts and feelings, and really communicating with others....

This volume concerns decision making in informatics and is suitable as a basic introduction to the field--the technology, the industry, the applications, and the key issues. It deals with the critical question of how to make choices in this rapidly expanding and pervasive field. The author suggests that to date there have not been any valid methods to assess the future social impact of technological development. Therefore, this volume puts forth a new descriptive and normative model of technological choice and offers a critical analysis of efforts to improve decision making through...