Kategoria BISAC: Business & Economics >> Conflict Resolution & Mediation

The expansion of outsourcing and offshoring activities, and the emergence of new sourcing models, have profoundly challenged existing management concepts and practices. Consequently, it has become increasingly important to understand the phenomenon and its implications for business and management. The study of outsourcing and offshoring continues rapidly to develop but, in the last decade especially, several areas have emerged as crucial to the comprehension of offshoring and outsourcing. First, researchers have attempted to understand the strategic intent behind outsourcing and offshoring...

In this present internet age, risk analysis and crisis response based on information will make up a digital world full of possibilities and improvements to people s daily life and capabilities. These services will be supported by more intelligent systems and more effective decisionmaking.

This book contains all the papers presented at the 4th International Conference on Risk Analysis and Crisis Response, August 27-29, 2013, Istanbul, Turkey. The theme was intelligent systems and decision making for risk analysis and crisis response. The risk issues in the papers cluster around the...

Due to technical advances in production and communication technology, outsourcing - contracting out production of intermediate materials and services - has affected the economic growth of the ASEAN region. This new book fills an important gap in the literature looking at the impact outsourcing has on labour markets, its subtle effects on regional economies and policy implications.

Shandre Thangavelu and Aekapol Chongvilaivan investigate various impacts of outsourcing on labour markets, such as its effects on labour productivity, skill upgrading, human capital, and training, in...

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies...

-In a team situation, many issues -- like lack of trust and commitment, unresolved conflicts, and the inability of individuals to understand how their actions impact the rest of the team -- can stop even the most promising groups from delivering great results. This simple, easy-to-use book gives managers, supervisors, and team leaders activities to help their teams overcome emotional obstacles and become more effective. Readers will find powerful, proven exercises they can use to help employees:

* identify individual and team mood

* deal with anger and emotional...

-All managers want to hold their employees accountable for results, but few know how. Moving beyond the far-from-ideal annual performance review -- which only evaluates what has already occurred, and not what the manager wants to achieve -- Keeping Employees Accountable for Resultscontains checklists, how-tos, and other tools to manage performance on an ongoing basis. The book gives busy managers quick, step-by-step advice on:

* Setting expectations

* Monitoring progress

* Giving feedback

* Following through

Light on theory...

Simple. You follow your business continuity/disaster recovery plan. If you've prepared in advance, your operation or yourcompanycan continue to conduct business while competitors stumble and fall. Even if your building goes up in smoke, or the power is out for ten days, or cyber warriors cripple your IT systems, you know you will survive.

But only if you have a plan. You don't have one? Then Disaster Recovery, Crisis Response, and Business...

Multilateral negotiations on worldwide challenges have grown in importance with rising global interdependence. Yet, they have recently proven slow to address these challenges successfully. This book discusses the questions which have arisen from the highly varying results of recent multilateral attempts to reach cooperation on some of the critical global challenges of our times. These include the long-awaited UN climate change summit in Copenhagen, which ended without official agreement in 2009; Cancun one year later, attaining at least moderate tangible results; the first salient trade...