Kategoria BISAC: Business & Economics >> Conflict Resolution & Mediation

With the rupture of the UN Security Council in March 2003 over the US spearheaded intervention in Iraq, the attempts made to subject the use of force to the rule of law had failed. Widespread Europe-US disagreement of the role of the UNSC has hindered more effective decisions for China and its European and American counterparts in the Security Council.

Iraq, China and the UN Security Council examines the role of China's policy behaviour in relation to the Iraq intervention, in order to develop a better understanding of this fast-rising power within the UN. It looks at key...

Failure is inevitable and a postmortem analysis, conducted in an open, blameless way, is the best way for IT techs and managers to learn from outages and near-misses. But when the "root cause" is determined to be "human error" (or worse, particular humans), the real causes and conditions are lost.

In this insightful book, IT veteran Dave Zwieback shows you an approach for making postmortems blameless, so you can focus instead on addressing areas of fragility within systems and organizations. If you're involved with assessing why something goes wrong on a project or at your...

The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Trainers, and Coaches, Third Edition is a fundamental resource for consultants, facilitators, coaches, trainers, and anyone who helps groups realize their creative and problem-solving potential. This new edition includes updated content based on the latest research and revised models of group effectiveness and mutual learning. Roger M. Schwarz shows how to use the Skilled Facilitator approach to: boost improvement...

Effective leadership requires the capacity to successfully manage conflict. This edited volume examines the causes and consequence of conflict in groups, organizations and communities, and identifies ways that conflict can be managed and resolved.

The Handbook of Risk and Crisis Communication explores the scope and purpose of risk, and its counterpart, crisis, to facilitate the understanding of these issues from conceptual and strategic perspectives. Recognizing that risk is a central feature of our daily lives, found in relationships, organizations, governments, the environment, and a wide variety of interactions, contributors to this volume explore such questions as "What is likely to happen, to whom, and with what consequences?" "To what extent can science and vigilance prevent or mitigate negative outcomes?" and "What...

Benjamin Von Seeger, an author and telecommunications industry veteran, defies the conventional logic of global business how-to guides with this fresh, enlightening, and provocative perspective on today's global business landscape.

He delivers hard-hitting and penetrating insights gleaned from a lifetime of overcoming obstacles to earn entrepreneurial success-beating and wooing corporate giants along the way.

Von Seeger draws on his personal experiences educating business veterans, entrepreneurs and students alike as he delves down deep into the essential elements of...

Benjamin Von Seeger, an author and telecommunications industry veteran, defies the conventional logic of global business how-to guides with this fresh, enlightening, and provocative perspective on today's global business landscape.

He delivers hard-hitting and penetrating insights gleaned from a lifetime of overcoming obstacles to earn entrepreneurial success-beating and wooing corporate giants along the way.

Von Seeger draws on his personal experiences educating business veterans, entrepreneurs and students alike as he delves down deep into the essential elements of...

Global Contract Logistics looks at what a contracting professional should be doing. The scope begins well before the award of a contract and doesn't end until the benefits of the acquisition have been realised, long after the deliverables arrive in a box on a loading dock. The book tackles the growing complexity of contracting in a technologically accelerating world. The author looks at the common errors and disappointments that have been experienced in past procurement undertakings. The ten phases of a successful acquisition are examined in depth.

Global...

Multilateral negotiations on worldwide challenges have grown in importance with rising global interdependence. Yet, they have recently proven slow to address these challenges successfully. This book discusses the questions which have arisen from the highly varying results of recent multilateral attempts to reach cooperation on some of the critical global challenges of our times. These include the long-awaited UN climate change summit in Copenhagen, which ended without official agreement in 2009; Cancun one year later, attaining at least moderate tangible results; the first salient trade...

In this update of his classic book, Craig Storti takes readers through 74 brief dialogues between an American and a person from another culture. Short as these dialougues are, they have buried within them at least one cultural breach which the reader is challenged to figure out. In the course of these conversations, readers come face to face with the fact that many of their most cherished instincts don't travel very well, and what is expected and understood in one culture may be shocking and incomprehensible in another - leading inevitably to all manner of misunderstandings, and these...

Why is Collective Bargaining Failing in South Africa? offers an extensive analysis of the current nature of collective bargaining in South Africa. Collective bargaining is failing in South Africa because the parties to the process have failed to seek ways of achieving inclusive social development and of balancing the requirements of a competitive economy, the imperative for employment creation and the achievement of an ecologically sustainable environment. This means that many of the inequalities in the labour market that were created by apartheid remain unaddressed.

This book will...

Whether we are dealing with a rude clerk, our child saying, "That's not fair ," our spouse ignoring us, or an uncooperative co-worker, in our struggle to respond effectively, we often become defensive - sometimes without even realizing it. Despite good intentions, we can become manipulative and controlling, even with those we love most. In this groundbreaking book, Sharon Ellison takes us to the root of our communication problems. She shows us how defensiveness functions in our lives and can lead to hurtful power struggles, outlining the six basic patterns we use: * Self-Betrayal *...