Is that one guy dragging you all down?

The control-freak, the narcissist, the slacker, the cynic... Difficult people are the worst part of a manager's job.

Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with--and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors. Written by an insider in the tech industry, where personality issues routinely wreck projects,...