Kategoria BISAC: Business & Economics >> Conflict Resolution & Mediation

Healthy and successful organizations require the people who work within them to be happy, resilient and creative. Just as a human body is undermined if it suffers from sickness, so an organization can only function fully if the people who work within it feel engagement and well-being, and any toxic influences which shape or burden their working lives are resolved

This important new title provides a much-needed overview not only of what it means for an organization to be weakened by pervasive psychological influences within the working environment, but also how this dysfunction can be...

"Winning 'em Over" chronicles a revolution. We are witnessing an ancient model of managing built around command and hierarchy give way to a new model built around persuasion and teamwork. Jay Conger...

Developing the Leaders Around You takes personal leadership one step further by showing you how to identify and train potential leaders and foster a productive team spirit.

Whatever your vocation or aspiration, you can increase your impact on others by Becoming a Person of Influence. Learn simple insightful ways to interact more positively...

"Building on the solid base of their book Head, Heart, and Guts, Dotlich, Cairo, and Rhinesmith lay out the ways to become the kind of leader needed to navigate through today's complexities and uncertainties. Leading in Times of Crisis is a necessary guidebook to survive and thrive in the global perfect storm."
--John Naisbitt, author, Megatrends and Megatrends 2000

"The risks and opportunities that confront today's leader have never been greater. Leading in Times of Crisis provides unique and valuable insights,...

Since its original publication nearly thirty years ago, Getting to Yes has helped millions of people learn a better way to negotiate. One of the primary business texts of the modern era, it is based on the work of the Harvard Negotiation Project, a group that deals with all levels of negotiation and conflict resolution.

Getting to Yes offers a proven, step-by-step strategy for coming to mutually acceptable agreements in every sort of conflict. Thoroughly updated and revised, it offers readers a...

Case Studies in Crisis Communication: International Perspectives on Hits and Misses was created to fill the gap for a much-needed textbook in case studies in crisis communication from international perspectives. The events of September 11, 2001, other major world crises, and the ongoing macroeconomic challenges of financial institutions, justify the need for this book. While existing textbooks on the subject focus on U.S. corporate cases, they may not appeal equally to students and practitioners in other countries, hence the need to analyze cases from the United States and from...