From Conflict to Creativity: How Resolving Workplace Disagreements Can Inspire Innovation and Productivity

ISBN-13: 9780787954239 / Angielski / Miękka / 2001 / 208 str.

Sy Landau; Daryl Landau; Barbara Landau

Opis

From Conflict to Creativity offers leaders, managers, boards of directors, and team members a new way of thinking about conflict in the workplace. Within these pages, three experts in the field of workplace conflict resolution Sy, Barbara, and Daryl Landau present an innovative and proven collaborative model that can help resolve on-the-job conflicts and unleash the potential for creativity. Using the information and tools presented in this book can take any organization from a place that merely tolerates conflict to a dynamic environment that uses everyday differences to enhance creativity.

Spis treści

Preface.

Acknowledgments.

PART ONE:HOW CONFLICT CAN LEAD TO CREATIVITY.

1. Conflict in Organizations.

2. Managing Organizational Conflict.

3. Creative Resolution of Conflict.

PART TWO: ENHANCING CREATIVITY THROUGH CONFLICT.

4. Conflict: The Oxygen of Creativity?

5. Creative Contention.

6. Playing with Fire?

7. From Conflict to Creativity.

References.

Resource Guide to Materials on Conflict, Creativity, and Teams.

About the Authors.

Index.

O autorze

Sy Landau–– a professional mediator and trainer––is president of Organizational Strategies Group, Inc., a management consulting firm specializing in the resolution of difficult workplace conflicts that create tension and reduce productivity.

Barbara Landau is a psychologist, attorney, trainer, and mediator who is experienced in resolving workplace, commercial, and family law disputes. She is president of Cooperative Solutions and offers training in the areas of mediation, negotiation, and conflict resolution.

Daryl Landau is a dispute resolution consultant and trainer with Organizational Strategies Group, Inc. He has a master′s degree in conflict resolution from George Mason University and teaches organizational conflict management at George Brown College.