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Kategoria BISAC: Business & Economics >> Conflict Resolution & Mediation
ilość książek w kategorii: 697
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Stop Workplace Drama: Train Your Team to Have No Complaints, No Excuses, and No Regrets
ISBN: 9780470885734 / Angielski / Twarda / 240 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Overcome the interpersonal challenges holding your business back
Is your workplace riddled with gossip, power struggles, and confusion? Do you seek clarity in your management and cohesiveness in your team? Do you have a personal obstacle affecting your professional success? If so, there is good news-help is on the way. Stop Workplace Drama offers down-to-earth, practical methods to help business owners, entrepreneurs, and private practice professionals maximize success, increase productivity, and improve teamwork and personal performance.
Overcome the interpersonal challenges holding your business back
Is your workplace riddled with gossip, power struggles, and confusion? Do... |
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120,07 zł |
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How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work
ISBN: 9780814410158 / Angielski / Miękka / 240 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. No one likes to be criticized. But when feedback is necessary-whether it's with a boss, someone we manage, or another co-worker-it takes great communication skills to successfully get the message across with feelings and relationships intact. Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of focusing on what's wrong, and shows them instead how to provide clear, constructive, positive messages that create real behavior and performance change. Complete with illuminating examples and a unique...
No one likes to be criticized. But when feedback is necessary-whether it's with a boss, someone we manage, or another co-worker-it takes great communi...
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65,14 zł |
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Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
ISBN: 9780814432983 / Angielski / Miękka / 240 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Incompetent, lazy, spotlight-hogging, whiny, backstabbing, avoidant--there's no end to the personality challenges that impede workplace relationships. But interacting effectively with employees, colleagues, and bosses is essential for success. With Powerful Phrases for Dealing with Difficult People, anyone can confront problems head-on, before they fester and spread. Practical and easy to use, the book helps you identify button-pushing situations and deploy simple phrases to regain control and resolve conflicts--no matter who you're dealing with. Helpful features...
Incompetent, lazy, spotlight-hogging, whiny, backstabbing, avoidant--there's no end to the personality challenges that impede workplace relationships....
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87,11 zł |
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Co-Operative Workplace Dispute Resolution: Organizational Structure, Ownership, and Ideology. Elizabeth A. Hoffmann
ISBN: 9781409429241 / Angielski / Twarda / 216 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Understanding the complex dynamics involved in workplace disputes helps improve the way organizations deal with unwelcome but inevitable occurrences. These issues have been researched from different perspectives, but previously such research has failed to ask how flattened organizational form might impact ways of resolving disputes, focusing instead on what occurs in conventional, hierarchical organizations only. In Co-operative Workplace Dispute Resolution, Elizabeth Hoffmann considers the question of how workplace disputes are raised in the absence of formal hierarchy. In contrast to...
Understanding the complex dynamics involved in workplace disputes helps improve the way organizations deal with unwelcome but inevitable occurrences. ...
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752,12 zł |
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Crisis Management in the Age of Social Media
ISBN: 9781606495803 / Angielski / Miękka / 158 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Social media has fundamentally changed the contract between institutions and the public. Today, people expect a conversation, not a one-way diatribe. That, combined with the speed of the Internet, changes the game for many companies in anticipating, managing, and ultimately avoiding an "instant crisis"-an instant crisis example is when Verizon added a $2 charge for all their customers; one hour later 100,000 signatures appeared on a Twitter petition, and soon Verizon was in the middle of a huge public relations crisis. Inside this book, you'll learn just how to manage this type of situation...
Social media has fundamentally changed the contract between institutions and the public. Today, people expect a conversation, not a one-way diatribe. ...
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95,82 zł |
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Why Do Smart People Make Such Stupid Mistakes?
ISBN: 9781907722011 / Angielski / Miękka / 208 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Are you paid what you deserve by your clients? Learn to negotiate with your clients more profitably. This book will save you a fortune and maybe even make you a fortune. Its practical approach means you can apply the proven strategies in your business today. You will discover: How to confidently hold your price, How to say 'no' to clients while improving your relationship, How to negotiate higher fees and prices, How to handle unrealistic timescales and budgets, How to respond to 'you've got the business if you drop your price' and How to prepare for meetings with Procurement. Why Do Smart...
Are you paid what you deserve by your clients? Learn to negotiate with your clients more profitably. This book will save you a fortune and maybe even ...
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cena:
107,32 zł |
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Verborgene Eigenschaften der Mitarbeiter im Lichte des Konfliktmanagements: Anreizvertrag als Lösung der Prinzipal-Agenten Theorie
ISBN: 9783842882331 / Niemiecki / Miękka / 84 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
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274,06 zł |
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The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust, Andcollaboration ( Big Book )
ISBN: 9780071836715 / Angielski / Twarda / 240 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
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196,09 zł |
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The Power of Mediation
ISBN: 9781936513765 / Angielski / Miękka / 48 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This book with the essays and articles gives an insight on what mediation is all about. The essays create an awareness that mediation is an alternative to litigation. The essays serve as an authoritative guide to all who are interested in the mediation process.
This book with the essays and articles gives an insight on what mediation is all about. The essays create an awareness that mediation is an alternativ...
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43,35 zł |
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Empires vs. Coalitions: A Defining Moment for Relationships
ISBN: 9781628570168 / Angielski / Miękka / 220 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
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65,14 zł |
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Negotiating Genuinely: Being Yourself in Business
ISBN: 9780804790697 / Angielski / Miękka / 104 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. We often assume that strategic negotiation requires us to wall off vulnerable parts of ourselves and act rationally to win. But, what if you could just be you in business? Taking a positive approach, this brief distills years of research, teaching, and coaching into an integrated framework for negotiating genuinely. One of the most fundamental and challenging battlegrounds in our work lives, negotiation calls on us to compete and cooperate to do our jobs well and achieve extraordinary results. But, the biggest challenge in a negotiation is to be strategic while also being real. Author Shirli...
We often assume that strategic negotiation requires us to wall off vulnerable parts of ourselves and act rationally to win. But, what if you could jus...
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57,00 zł |
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The Power of Nice: How to Negotiate So Everyone Wins - Especially You!
ISBN: 9781118969625 / Angielski / Twarda / 288 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Learn to get what you want without burning bridges
In this revised and updated edition of the renowned classic The Power of Nice, negotiations expert, sports agent, New York Times bestselling author, attorney, business leader and educator, Ron Shapiro, shares the key principles of effective negotiation through a combination of a time-tested process, anecdotes, and exercises. Drawing on his unparalleled experiences from the worlds of sports, law, business and politics, as well as dealing with life issues common to us all, Shapiro takes you through the steps of his... Learn to get what you want without burning bridges
In this revised and updated edition of the renowned classic The Power of Nice, neg... |
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114,66 zł |
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Negotiation Boot Camp: How to Resolve Conflict, Satisfy Customers, and Make Better Deals
ISBN: 9781499172706 / Angielski / Miękka / 194 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Negotiation expert Ed Brodow, creator of the acclaimed Negotiation Boot Camp(R) Seminars, arms us with the same proven strategies and tactics he teaches to the professional negotiators at Microsoft, Goldman Sachs, The Hartford, Learjet, Novartis, McKinsey, Starbucks, the IRS and the Pentagon. Using a wealth of examples from real-life encounters, Brodow reveals how to develop the skills and the confidence you need to achieve your goals at work and in your personal life. After completing Brodow's basic training program, you will have learned how to: - Conquer your fear of confrontation and...
Negotiation expert Ed Brodow, creator of the acclaimed Negotiation Boot Camp(R) Seminars, arms us with the same proven strategies and tactics he teach...
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77,55 zł |
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Principles of Automated Negotiation
ISBN: 9781107002548 / Angielski / Twarda / 289 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. With an increasing number of applications in the context of multi-agent systems, automated negotiation is a rapidly growing area. Written by top researchers in the field, this state-of-the-art treatment of the subject explores key issues involved in the design of negotiating agents, covering strategic, heuristic, and axiomatic approaches. The authors discuss the potential benefits of automated negotiation as well as the unique challenges it poses for computer scientists and for researchers in artificial intelligence. They also consider possible applications and give readers a feel for the...
With an increasing number of applications in the context of multi-agent systems, automated negotiation is a rapidly growing area. Written by top resea...
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242,12 zł |
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Dream Killers: The Real Reasons Small Businesses Fail
ISBN: 9781496926791 / Angielski / Miękka / 270 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
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103,45 zł |
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How to Master Workplace and Employment Mediation
ISBN: 9781780437941 / Angielski / Miękka / 344 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Mediation in the workplace is growing in popularity as a dispute resolution option for UK organizations. The management of conflict at work is not easy and this is partly due to there being few practical tools to help. The formal processes designed to deal with workplace disputes, including grievance procedures, and employment tribunals are as much a part of the problem as they are the solution. The UK has a history of relying on an ever-increasing array of statutory rights to protect employees from mistreatment, however statutory machinery can be a major distraction to identifying and...
Mediation in the workplace is growing in popularity as a dispute resolution option for UK organizations. The management of conflict at work is not eas...
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cena:
466,83 zł |
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How to Master Negotiation
ISBN: 9781780437965 / Angielski / Miękka / 264 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. How to Master Negotiation will guide individuals on how to prepare for a variety of negotiations, ranging from instantly recognizable transactions, such as deal negotiations, to the more intricate organizational and interpersonal negotiations that often give rise to conflict. The book will take the reader through the concepts and practical skills that a negotiator needs in the 21st century. It is highly practical, with each chapter containing a relevant case study and negotiating scenarios to highlight certain areas of practice, along with practical tips. It utilizes a wide variety of...
How to Master Negotiation will guide individuals on how to prepare for a variety of negotiations, ranging from instantly recognizable transactions, su...
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cena:
363,09 zł |
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Business Continuity from Preparedness to Recovery: A Standards-Based Approach
ISBN: 9780124200630 / Angielski / Miękka / 324 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Business Continuity from Preparedness to Recovery: A Standards-Based Approach details the process for building organizational resiliency and managing Emergency and Business Continuity programs. With over 30 years of experience developing plans that have been tested by fire, floods, and earthquakes, Tucker shows readers how to avoid common traps and ensure a successful program, utilizing, detailed Business Impact Analysis (BIA) questions, continuity strategies and planning considerations for specific business functions. One of the few publications to describe the entire... Business Continuity from Preparedness to Recovery: A Standards-Based Approach details the process for building organizational resiliency and... |
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305,98 zł |
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Making Conflict Work : Harnessing the Power of Disagreement
ISBN: 9780544582743 / Angielski / Miękka / 304 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This book is a necessity ... Read it. Leymah Gbowee, 2011 Nobel Peace Prize laureate and Liberian peace activist
Innovative and practical. Lawrence Susskind, cofounder, Program on Negotiation, Harvard Law School Every workplace is a minefield of conflict, and all office tension is shaped by power. This book teaches you to identify the nature of a conflict, determine your power position relative to anyone opposing you, and to use the best strategy for achieving your goals. These strategies are equally effective for executives, managers and their direct reports, consultants and... This book is a necessity ... Read it. Leymah Gbowee, 2011 Nobel Peace Prize laureate and Liberian peace activist
Innovative and practical. Lawren... |
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82,75 zł |
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Advanced Negotiation Techniques
ISBN: 9781484208519 / Angielski / Miękka / 176 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Advanced Negotiation Techniques provides a wealth of material in a winning combination of practical experience and good research to give you a series of tools, techniques, and real-life examples to help you achieve your negotiation objectives. For 25 years and across 40 countries, the Resource Development Centre (RDC), run by negotiation experts Alan McCarthy and Steve Hay, has helped thousands of people to conduct successful negotiations of every type. Many RDC clients have been business professionals who have learned how to sell more successfully. Others have improved... Advanced Negotiation Techniques provides a wealth of material in a winning combination of practical experience and good research to give y... |
cena:
173,06 zł |
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