Stop Workplace Drama: Train Your Team to Have No Complaints, No Excuses, and No Regrets

ISBN-13: 9780470885734 / Angielski / Twarda / 2011 / 240 str.

Marlene Chism

Opis

Overcome the interpersonal challenges holding your business back Is your workplace riddled with gossip, power struggles, and confusion? Do you seek clarity in your management and cohesiveness in your team? Do you have a personal obstacle affecting your professional success? If so, there is good news-help is on the way. Stop Workplace Drama offers down-to-earth, practical methods to help business owners, entrepreneurs, and private practice professionals maximize success, increase productivity, and improve teamwork and personal performance.

• Identify "drama" barriers and help your employees break free to experience higher personal effectiveness and increased productivity
• Each of the eight points is full of universal and practical principles any business leader, sales director or entrepreneur can put to use immediately
• Author Marlene Chism has shared her signature process with organizations such as McDonalds and NASA

When you're in the thick of business competition, you and your team need to function freely without internal conflicts, confusions, or rivalries. Stop Workplace Drama ensures that your employees will be able to give their best to create a healthy, profitable workplace.

Spis treści

Acknowledgments.

Introduction We Don′t Do Drama Here.

Chapter 1 Clear the Fog.

Chapter 2 Identify the Gap.

Chapter 3 Tell Yourself the Truth.

Chapter 4 Reinvent and Realign.

Chapter 5 Stop Relationship Drama.

Chapter 6 Master Your Energy.

Chapter 7 Release Resistance.

Chapter 8 Become a Creator.

Conclusion No Complaints, No Excuses, No Regrets.

Resources.

About the Author.

Index.

O autorze

MARLENE CHISM is a consultant, trainer, and professional speaker. She is the founder of the Stop Your Drama methodology an eight–part process for helping managers and small business owners identify the barriers that are holding back their teams. Marlene is also the creator of Attitude Builders, a monthly teleseminar program developed for busy managers who want easy staff development with no prep, no plan, and no problem. Each month managers learn from experts, authors, and transformational leaders to help increase productivity and personal effectiveness. Working with high–level professionals who want to increase personal performance, Marlene has shared her processes and programs with companies like NASA and McDonald′s. For speaking information, visit www.MarleneChism.com, and for free resources, visit www.StopWorkplaceDrama.com.

Blurb

" Stop Workplace Drama does more than reveal excuses for the inclination to drama in the workplace; it offers a wealth of ideas to improve communication, trust, and leadership that will help eliminate the energy, time, and talent drain that drama creates."
Stephen M. R. Covey, coauthor of the New York Times and the Wall Street Journal bestseller The Speed of Trust

"This easy–to–read book is a must–have for anyone who leads others and wants to improve workplace dynamics so your people can enthusiastically say ′Thank God It′s Monday!′"
Roxanne Emmerich, author of Thank God It′s Monday!: How to Create a Workplace You and Your Customers Love

"Stop Workplace Drama offers practical ideas to improve communication in the workplace to eliminate power struggles, backstabbing, and office drama."
Michael Linenberger, author of Master Your Workday Now!

"Marlene Chism′s no–drama approach is down–to–earth and effective, plus it′s communicated with good humor and a very big heart."
Rick Hanson, PhD, coauthor of Buddha′s Brain: The Practical Neuroscience of Happiness, Love, and Wisdom

"Stop Workplace Drama is filled with fresh strategies to help leaders navigate change, reach their objectives, and create a positive work climate all at the same time!"
Jill Konrath, author of SNAP Selling and Selling to Big Companies

"Marlene Chism has given the Drama Zone its own zip code! This book is a brilliant approach to halting drama in the workplace right here, right now and at every level within the organization. No smoke and mirrors, just real–world tips, tools, and techniques to creating a ′no excuses, no complaints, no regrets′ workplace. Count me in!"
Anne Bruce, speaker and bestselling author of more than 14 books, including How to Motivate Every Employee

"Any entrepreneur who wants to eliminate excuses and complaints and increase cooperation will benefit by reading Stop Workplace Drama."
Mike Michalowicz, author of the cult–classic The Toilet Paper Entrepreneur