ISBN-13: 9781780437965 / Angielski / Miękka / 2015 / 264 str.
How to Master Negotiation will guide individuals on how to prepare for a variety of negotiations, ranging from instantly recognizable transactions, such as deal negotiations, to the more intricate organizational and interpersonal negotiations that often give rise to conflict. The book will take the reader through the concepts and practical skills that a negotiator needs in the 21st century. It is highly practical, with each chapter containing a relevant case study and negotiating scenarios to highlight certain areas of practice, along with practical tips. It utilizes a wide variety of diagrams and infographics to illustrate core concepts. Subject: Alternative Dispute Resolution, Conflict Management]