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Healthcare Call Center Essentials: Optimize Your Medical Contact Center to Improve Patient Outcomes and Drive Organizational Success
ISBN: 9781948082952 / Angielski / Miękka / 196 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
76,16 zł |
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Service Excellence for Sustainability: Lessons from Malaysia, Japan, and Taiwan
ISBN: 9789811625817 / Angielski / Miękka Termin realizacji zamówienia: ok. 5-8 dni roboczych. This book provides significant conceptual and empirical contributions to the understanding of service science and the practices of service sectors in the wake of the fourth industrial revolution bringing together a collection of articles written by keynote and invited speakers at the 2nd Service Science Symposium held on 24 November 2019. The symposium was organised by the Serviceology Society Malaysia (SESMA), which aims to bring service researchers and practitioners under one roof to redefine service concepts and ideas and explore their application in real industrial and...
This book provides significant conceptual and empirical contributions to the understanding of service science and the practices of...
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cena:
570,27 zł |
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Transformational Collaborative Outcomes Management: Managing the Business of Personal Change
ISBN: 9783031077807 / Angielski / Twarda / 306 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
380,16 zł |
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Healthcare Operations Management: A Holistic Care Chain Perspective
ISBN: 9783031133961 / Angielski / Miękka / 109 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
190,06 zł |
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Consulting Governance: Strukturen, Prozesse Und Regeln Für Erfolgreiche Beratungsprojekte
ISBN: 9783662652985 / Niemiecki / Miękka Termin realizacji zamówienia: ok. 5-8 dni roboczych. Erfolgreiche Beratungsprojekte sollten die Regel sein – dieses Buch zeigt den Weg dazu auf. Die Implementierung einer Consulting Governance liefert die Grundlagen, um nachhaltig erfolgreiche Projekte zu ermöglichen – für Berater und deren Kunden. Die Elemente, Strukturen und Prozesse von Governance in Beratungsprojekten werden systematisch und praxisbezogen begründet. Adaptierbare Frameworks, Referenzmodelle und Fallstudien unterstützen den Transfer in die Praxis. Chancen, Risiken sowie ein Blick in die Zukunft von Consulting Governance verdeutlichen ihr...
Erfolgreiche Beratungsprojekte sollten die Regel sein – dieses Buch zeigt den Weg dazu auf. Die Implementierung einer Consulting Gov...
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cena:
142,09 zł |
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Service That Rocks: Create Unforgettable Experiences and Turn Customers into Fans
ISBN: 9781774583050 / Angielski / Miękka / 208 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
80,73 zł |
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Leadership and Governance in Primary Healthcare: An Exemplar for Practice in Resource Limited Settings
ISBN: 9781032387963 / Angielski / Miękka / 120 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Good leadership and governance at all levels of the healthcare system is necessary for better performance of the system and health outcomes. Lack of good leadership and governance practices can lead to misuse of health system inputs such as human resources, health commodities and financial resources hence lowering the quality of services delivered. Thus, this guide was developed through collaborative efforts envisioned to respond to the needs of improving good governance practices at the primary healthcare level in resource-limited healthcare systems.
Key Features: Improves the management of... Good leadership and governance at all levels of the healthcare system is necessary for better performance of the system and health outcomes. Lack of g...
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cena:
151,67 zł |
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Leadership and Governance in Primary Healthcare: An Exemplar for Practice in Resource Limited Settings
ISBN: 9781032387994 / Angielski / Twarda / 120 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Good leadership and governance at all levels of the healthcare system is necessary for better performance of the system and health outcomes. Lack of good leadership and governance practices can lead to misuse of health system inputs such as human resources, health commodities and financial resources hence lowering the quality of services delivered. Thus, this guide was developed through collaborative efforts envisioned to respond to the needs of improving good governance practices at the primary healthcare level in resource-limited healthcare systems.
Key Features: Improves the management of... Good leadership and governance at all levels of the healthcare system is necessary for better performance of the system and health outcomes. Lack of g...
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cena:
379,25 zł |
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Hotel Horrors and Halos: And Other Unforgettable Hospitality Moments Book Two
ISBN: 9781959608196 / Angielski / Miękka / 90 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
57,11 zł |
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Tourism, Travel, and Hospitality in a Smart and Sustainable World: 9th International Conference, IACuDiT, Syros, Greece, 2022 - Vol. 1
ISBN: 9783031268281 / Angielski Termin realizacji zamówienia: ok. 5-8 dni roboczych. This book features the second volume of the proceedings of the 9th International Conference of the International Association of Cultural and Digital Tourism (IACuDiT). Held at the Syros Island in Greece in September 2022, the conference's lead theme was ‘Tourism, Travel, and Hospitality in a Smart and Sustainable World’.With a full appreciation of the contributions made by numerous writers toward the progress in tourism research, this book presents a critical academic discourse on sustainable practices in a smart tourism context, stimulating future debates and advancing knowledge and...
This book features the second volume of the proceedings of the 9th International Conference of the International Association of Cultural and Digital T...
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cena:
874,43 zł |
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Fashion and Environmental Sustainability: Entrepreneurship, Innovation and Technology
ISBN: 9783110795202 / Angielski / Twarda / 300 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The wide range of topics that the book covers are organised into sections reflecting a cradle to grave view of how entrepreneurial, innovative, and tech-savvy approaches can advance environmental sustainability in the fashion sector. These sections include: sustainable materials; innovation in design, range planning and product development; sustainable innovations in fashion supply chains; sustainable innovations in fashion retail and marketing; sustainable alternatives for end-of-life and circular economy initiatives; and more sustainable alternative fashion business models.
The wide range of topics that the book covers are organised into sections reflecting a cradle to grave view of how entrepreneurial, innovative, and te...
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cena:
424,73 zł |
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Tourism, Travel, and Hospitality in a Smart and Sustainable World: 9th International Conference, IACuDiT, Syros, Greece, 2022 - Vol. 2
ISBN: 9783031294259 / Angielski Termin realizacji zamówienia: ok. 5-8 dni roboczych. This book features the second volume of the proceedings of the 9th International Conference of the International Association of Cultural and Digital Tourism (IACuDiT). Held at the Syros Island in Greece in September 2022, the conference's lead theme was ‘Tourism, Travel, and Hospitality in a Smart and Sustainable World’.With a full appreciation of the contributions made by numerous writers toward the progress in tourism research, this book presents a critical academic discourse on sustainable practices in a smart tourism context, stimulating future debates and advancing knowledge and...
This book features the second volume of the proceedings of the 9th International Conference of the International Association of Cultural and Digital T...
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cena:
874,43 zł |
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Intelligent Healthcare Systems
ISBN: 9781032052724 / Angielski Termin realizacji zamówienia: ok. 5-8 dni roboczych. The book follows a medical cyber-physical systems' paradigm to handle the dimensionality conundrum stemming from image acquisition, image modality/resolution/representation, subspace decomposition, compressed sensing, and communications constraints.
The book follows a medical cyber-physical systems' paradigm to handle the dimensionality conundrum stemming from image acquisition, image modality/res...
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cena:
708,03 zł |
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They Serve Like We Lead: How to take care of your people, so they take care of your customers
ISBN: 9780645792706 / Angielski Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
84,79 zł |
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Deep Learning in Biomedical and Health Informatics
ISBN: 9780367751548 / Miękka / 202 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
252,82 zł |
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Quality Function Deployment and Systems Supportability
ISBN: 9781032372518 / Twarda / 242 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
885,03 zł |
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Transformational Collaborative Outcomes Management
ISBN: 9783031077838 / Angielski / Miękka Termin realizacji zamówienia: ok. 5-8 dni roboczych. Transformational Collaborative Outcomes Management (TCOM) is a comprehensive, multi-level conceptual framework for system management and improvement. This book provides a comprehensive understanding of TCOM by using person-centered, collaborative processes for decision making. The issue with current human services systems is that there is a lack of access to care and that the system is focused on providing services as cheaply as possible. TCOM focuses on helping the greatest number of people while maximizing effectiveness. By fully understanding the...
Transformational Collaborative Outcomes Management (TCOM) is a comprehensive, multi-level conceptual framework for system management and improvement. ...
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cena:
380,16 zł |
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Quality Function Deployment and Systems Supportability
ISBN: 9781032372501 / Miękka / 242 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
303,39 zł |
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Desire Code: Designing services people want
ISBN: 9781838402105 / Angielski / Miękka / 216 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Humans are intriguing. We aren’t the calm and rational people we imagine ourselves to be. Instead, we live our lives “heart-first” and make decisions based on super-fast instinctive mental shortcuts and heuristics. Behavioural economics is the study of the hidden forces that influence our daily behaviour and decision-making. Applying this knowledge as a set of design principles leads to products, services, experiences and campaigns that are more appealing to customers. More head-turning. More wantable. More desirable. Through behavioural design, leading companies are already seeing...
Humans are intriguing. We aren’t the calm and rational people we imagine ourselves to be. Instead, we live our lives “heart-first” and make deci...
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cena:
125,76 zł |
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Customer-Dominant Logic: Kundendominantes Management ALS Neue Zielgr??e Im Relationship Marketing
ISBN: 9783658433253 / Niemiecki Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
248,69 zł |
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