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Models and Strategies for Training Design
ISBN: 9781890289119 / Angielski / Miękka / 420 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
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213,30 zł |
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Towing Training Manual: Dispatch
ISBN: 9780979441646 / Angielski / Miękka / 116 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Dispatchers and call takers are the nerve center of every towing business and this book takes you through everything they need to be successful. We address the common issues that they will face on a daily basis from handling the angry customer to giving price quotes and working with your tow operators. In addition you will also receive job descriptions, performance evaluation forms and tips for successful coaching.
Dispatchers and call takers are the nerve center of every towing business and this book takes you through everything they need to be successful. We ad...
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cena:
579,55 zł |
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Roi Fundamentals: Why and When to Measure Return on Investment
ISBN: 9780787987169 / Angielski / Miękka / 300 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. ROI Fundamentals
ROI Fundamentals is the first of six books in the Measurement and Evaluation Series from Pfeiffer. The proven ROI Methodology--developed by the ROI Institute--provides a practical system for evaluation planning, data collection, data analysis, and reporting. All six books in the series offer the latest tools, most current research, and practical advice for measuring ROI in a variety of settings. ROI Fundamentals outlines the basic ROI Methodology and shows why measuring return on investment is such a valuable process. The book highlights the benefits... ROI Fundamentals
ROI Fundamentals is the first of six books in the Measurement and Evaluation Series from Pfeiffer. The proven ROI Method... |
cena:
213,30 zł |
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Roi in Action Casebook
ISBN: 9780787987176 / Angielski / Twarda / 400 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. ROI in Action Casebook offers a collection of ROI case studies that represent the classic use of the proven ROI Methodology. A companion volume to Jack J. Phillips and Patricia Pulliam Phillips's six books in the Measurement and Evaluation series, this book clearly illustrates the ROI Methodology. The case studies represent a variety of applications in human resources, learning and development, and performance improvement. Each case follows the methodology and describes in detail how it was used to show the value of a particular project or program.
ROI in Action Casebook offers a collection of ROI case studies that represent the classic use of the proven ROI Methodology. A companion volume...
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cena:
273,53 zł |
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Learning Theory in the Practice of Management Development: Evolution and Applications
ISBN: 9781567200522 / Angielski / Twarda / 184 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The workplace is the ideal environment for tying together management theory and practice and yet, classes in many regular management development programs are conducted away from the work site, and class sizes are so large that individual instruction is difficult to achieve. In this book, the authors seek effective ways to merge theory with workplace practice, and advocate the modular preceptor method whereby participants work together in dyads and triads with a preceptor acting as advisor and instructor. Unlike traditional management development programs which do not usually lead to... The workplace is the ideal environment for tying together management theory and practice and yet, classes in many regular management development pr... |
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382,94 zł |
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Using Training to Build Capacity for Development: An Evalution of the World Bank's Project-Based and WBI Training
ISBN: 9780821373781 / Angielski / Miękka / 142 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The World Bank finances about US$720 million in training every year, through both its lending projects and its in-house World Bank Institute (WBI). The evaluation found that while most of the training reviewed resulted in demonstrable participant learning, this learning frequently did not lead to real change in participants' workplace performance. Poor training outcomes most often resulted from training content that wasn't relevant to the needs and goals of the target institutions, or from the trainees' lack of incentives or resources to apply learning in their workplaces. These findings...
The World Bank finances about US$720 million in training every year, through both its lending projects and its in-house World Bank Institute (WBI). Th...
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cena:
141,96 zł |
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Towing Training Manual - Employee Manual
ISBN: 9780979441684 / Angielski / Miękka / 116 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Unless your company has no employees, an Employee Manual is essential to your operations. The Employee Manual documents your policies and procedures, outlines your expectations for your employees, and it communicates what the company has to offer. By providing a guide to what to expect and what you expect in turn you will avoid conflict in the future and create a work environment that serves your customers and helps you business grow. In this book you will find everything you need to create an Employee Manual designed to meet the demands of the towing industry and your individual business...
Unless your company has no employees, an Employee Manual is essential to your operations. The Employee Manual documents your policies and procedures, ...
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cena:
1098,09 zł |
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Boomerang!: Coach Your Team to be the Best and See Customers Come Back Time After Time!
ISBN: 9781905665518 / Angielski / Miękka / 260 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Quality of service is essential in the retail industry, if customers are to return time after time. This book sets out the "Continue and Begin" method of training for quality, using anonymous shoppers to observe staff in action. It explains how to motivate people and help them to improve, to achieve consistent high quality service across all branches of a company.
Quality of service is essential in the retail industry, if customers are to return time after time. This book sets out the "Continue and Begin" method...
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cena:
136,65 zł |
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Acquiring Skills
ISBN: 9780521479578 / Angielski / Miękka / 376 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In recent years, technological change, unemployment and industrial restructuring have highlighted training and the acquisition of skills as a policy issue. Throughout the industrialized world there is widespread concern that employees are insufficiently skilled. This deficiency can have serious economic consequences, reflected in excessive unemployment, meager growth, impeded competitiveness, excessive wages, insufficient innovation, and deficient product quality. This volume, from the Centre for Economic Policy Research, provides a systematic account of all the major market failures in the...
In recent years, technological change, unemployment and industrial restructuring have highlighted training and the acquisition of skills as a policy i...
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cena:
217,96 zł |
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A Coach's Guide to Emotional Intelligence: Strategies for Developing Successful Leaders
ISBN: 9780787997359 / Angielski / Twarda / 224 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. A Coach's Guide to Emotional Intelligence is a groundbreaking book that combines the topics of coaching and emotional intelligence in a down-to-earth resource for coaches, facilitators, and consultants. The authors, James Bradford Terrell and Marcia Hughes ?two experts in the field of emotional intelligence training?offer a number of elegant solutions that help coaches and their clients develop the authentic emotional skills needed to meet the challenges of today's increasingly complex world. The book clearly shows how EI coaching can be applied within organizations and provides a...
A Coach's Guide to Emotional Intelligence is a groundbreaking book that combines the topics of coaching and emotional intelligence in a down-to...
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cena:
259,85 zł |
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Data Collection: Planning for and Collecting All Types of Data
ISBN: 9780787987183 / Angielski / Miękka / 192 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Data Collection
Data Collection is the second of six books in the Measurement and Evaluation Series from Pfeiffer. The proven ROI Methodology--developed by the ROI Institute--provides a practical system for evaluation planning, data collection, data analysis, and reporting. All six books in the series offer the latest tools, most current research, and practical advice for measuring ROI in a variety of settings. Data Collection offers an effective process for collecting data that is essential to the implementation of the ROI Methodology. The authors outline the... Data Collection
Data Collection is the second of six books in the Measurement and Evaluation Series from Pfeiffer. The proven ROI Methodo... |
cena:
213,30 zł |
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Training in Food Processing: Successful Approaches
ISBN: 9781853394256 / Angielski / Miękka / 144 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Training in food processing can open up opportunities for individuals who lack business experience, by providing training in costing and marketing a new product. This book offers a blueprint for such comprehensive training.
It first explains the importance of needs assessment, course preparation, monitoring and follow up, and the value of practical work and opportunities for trainees to discuss their ideas and discoveries. There are then ten case studies describing successful courses in three continents, and showing how the theory is put into practice and adapted to particular... Training in food processing can open up opportunities for individuals who lack business experience, by providing training in costing and marketing a n...
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cena:
156,65 zł |
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2000 Tips for Trainers and Staff Developers
ISBN: 9780749436889 / Angielski / Miękka / 297 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This volume brings together a range of expert tips and guidance for staff developers and trainers. Offering a collection of ready-to-use ideas, advice and support on all aspects of training, it can be used as a day-to-day resource for the experienced and less-experienced alike.
This volume brings together a range of expert tips and guidance for staff developers and trainers. Offering a collection of ready-to-use ideas, advice...
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cena:
244,21 zł |
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Corporate Responsibility and Labour Rights : Codes of Conduct in the Global Economy
ISBN: 9781853839306 / Angielski / Twarda / 248 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The emergence of voluntary corporate codes of conduct since the early 1990s is both a manifestation of and a response to the process of globalization. They have been part of a more general shift away from state regulation of transnational corporations towards and emphasis on corporate self-regulation in the areas of labour and environmental standards and human rights. This work provides a critical perspective on the growth and significance of corporate codes with a particular focus on working conditions and labour rights. It brings together work by academics, practitioners and activists.
The emergence of voluntary corporate codes of conduct since the early 1990s is both a manifestation of and a response to the process of globalization....
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cena:
701,59 zł |
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How to Bring Out the Better Side of Difficult People
ISBN: 9780787973582 / Angielski / Miękka / 18 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Faced with people we don't like or don't understand, most of us tend to write them off, or worse still, vent about them to others. How to Bring Out the Better Side of Difficult People, Participants Workbook from the popular 60-Minute Active Training Series offers you an effective, yet brief training session that teaches you how to approach difficult people in productive ways. Specifically, you will be learn how to
Faced with people we don't like or don't understand, most of us tend to write them off, or worse still, vent about them to others. How to Bring Out...
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cena:
65,59 zł |
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Training for a Smart Workforce
ISBN: 9780415195522 / Angielski / Miękka / 222 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In the hypercompetitive context of the new global economy, building a smart workforce is widely regarded as a key strategy for enterprises. But is this any more than another 'fast capitalist' slogan? What substance can be given to the idea? What are its associated values and practices? This book explores these issues from an international perspective in fresh and challenging ways. Key themes include: * competence and being competent in the world of work In the hypercompetitive context of the new global economy, building a smart workforce is widely regarded as a key strategy for enterprises. But is ... |
cena:
280,58 zł |
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Learning and Work in the Risk Society: Lessons for the Labour Markets of Europe from Eastern Germany
ISBN: 9780333777510 / Angielski / Twarda / 188 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Based on a unique comparative analysis of the education and work experiences of those who lived through the political and labour market changes of the transition to post-communism, the authors argue that, far from catching up with the rest of Germany, the social polarisations and erosion of the traditional 'dual system' of vocational education and training in Eastern Germany may portend the future for the West. The issues raised have considerable resonances with the problems and contradictions which have beset British education and training and labour market policy over the last decade.
Based on a unique comparative analysis of the education and work experiences of those who lived through the political and labour market changes of the...
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cena:
194,52 zł |
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Open and Flexible Learning in Vocational Education and Training
ISBN: 9780749421724 / Angielski / Miękka / 162 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This text reviews the strategies adopted in a range of behaviourist approaches to the setting and realization of standards - identifying the background from which they emerged and ways in which they might be further developed.
This text reviews the strategies adopted in a range of behaviourist approaches to the setting and realization of standards - identifying the backgroun...
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cena:
166,25 zł |
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Learning and Teaching for Business : Case Studies of Successful Innovation
ISBN: 9780749440251 / Angielski / Miękka / 240 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This collection of best practise examples of business teaching will inspire and inform those involved in the improvement of teaching in Higher Education. Assembled by the Learning and Teaching Support Network the examples are drawn from institutions throughout the UK including: The Open University, Sheffield Hallam, City University, St Andrews, Brighton, De Montford, Liverpool John Moores, Glasgow, Leeds Met and Plymouth. While individual case studies focus on everything from the use of action learning, resource based learning, using technology and peer assessment to the development of a...
This collection of best practise examples of business teaching will inspire and inform those involved in the improvement of teaching in Higher Educati...
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cena:
311,77 zł |
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Jobs in America
ISBN: 9781560723721 / Angielski / Twarda / 160 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
585,29 zł |
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