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Total Quality Management in Human Service Organizations
ISBN: 9780803949508 / Angielski / Miękka / 112 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Now that business, government, and other fields are embracing Total Quality Management (TQM) as their management philosphy, TQM may also hold the solution for problems that exist in human services organizations today. After a brief history of TQM, the author discusses the philosophy of management, quality as an organizational goal, the challenges of determining an organization's customers, and collecting and using customer quality data. He also describes how to achieve quality improvement through teamwork and shows how to use brainstorming, cause and effect diagrams, check sheets, and pareto...
Now that business, government, and other fields are embracing Total Quality Management (TQM) as their management philosphy, TQM may also hold the solu...
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cena:
554,93 |
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Accelerating Process Improvement Using Agile Techniques
ISBN: 9780849337963 / Angielski / Twarda / 392 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Accelerating Process Improvement Using Agile Techniques explains how agile programming is applied to standard process improvement. By applying agile techniques, IT organizations can speed up process improvement initiatives, minimize the resources these initiatives require, and maximize the benefits of process improvement. The book details step-by-step how to implement the Accelerating Process Improvement Methodology (APIM) and how to integrate APIM with various standard process improvement models and methodologies, including the ISO 9000 series, SPICE, TQM, SPIRE, PMBOK, and CMM/CMMI....
Accelerating Process Improvement Using Agile Techniques explains how agile programming is applied to standard process improvement. By applying ...
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cena:
657,15 |
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The Control Theory Manager
ISBN: 9780887307195 / Angielski / Miękka / 144 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Integrating his own theories with those of W. Edward Deming, who is renowned for his study of Japan's management practices, Dr. William Glaser details a revolutionary management approach that enables companies to achieve maximum quality and efficiency and successfully compete in the global marketplace.
Integrating his own theories with those of W. Edward Deming, who is renowned for his study of Japan's management practices, Dr. William Glaser details...
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cena:
53,32 |
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Applying Total Quality Management to Systems Engineering
ISBN: 9780890067673 / Angielski / Twarda / 320 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Applying TQM to systems engineering can reduce costs while simultaneously improving product quality. This guide to proactive systems engineering shows how to develop and optimize a practical approach, while highlighting the pitfalls and potentials involved.
Applying TQM to systems engineering can reduce costs while simultaneously improving product quality. This guide to proactive systems engineering shows...
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cena:
544,28 |
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Poka-Yoke: Improving Product Quality by Preventing Defects
ISBN: 9780915299317 / Angielski / Twarda / 298 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Many poka-yoke (mistake-proofing) ideas come from line workers and are implemented with the help of engineering staff or tooling or machine specialists. The result is better product quality. This book presents an illustrated guide to poka-yoke (mistake-proofing) for supervisors and shop-floor workers.
Many poka-yoke (mistake-proofing) ideas come from line workers and are implemented with the help of engineering staff or tooling or machine specialist...
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cena:
486,73 |
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value stream management: eight steps to planning, mapping, and sustaining lean improvements
ISBN: 9781563272455 / Angielski / Miękka / 176 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The Value Stream Management System simplifies the planning process for lean implementation, ensuring quick deployment and greater success. It links the metrics and reporting required by management with the lean tools needed on the manufacturing floor. The central feature of this illustrative and engaging book is the value stream management storyboard, a tool representing an eight-step process for lean implementation. The storyboard brings together people, tools, metrics, and reporting into one visual document.
The authors stress the importance of reaching beyond single-point kaizens... The Value Stream Management System simplifies the planning process for lean implementation, ensuring quick deployment and greater success. It l...
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cena:
287,15 |
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Hoshin Kanri: Policy Deployment for Successful TQM
ISBN: 9781563273117 / Angielski / Miękka / 244 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. For Florida Power and Light, Hewlett-Packard, and Texas Instruments, policy deployment has created a critical bridge between corporate goals and their company-wide deployment. Hoshin Kanri offers top and middle managers a guide to customizing a policy deployment program especially suited to their company. This book is a compilation of examples of policy deployment and demonstrates how company vision is converted into individual responsibility. It contains practical guidelines, 150 charts and diagrams, and five case studies that illustrate the procedures of Hoshin Kanri. The six steps to... For Florida Power and Light, Hewlett-Packard, and Texas Instruments, policy deployment has created a critical bridge between corporate goals and th... |
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287,15 |
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Total Quality Safety Management and Auditing
ISBN: 9781566702836 / Angielski / Twarda / 224 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The first book to identify, describe, and adapt the most successful business and quality management principles to safety. This new reference and workbook embraces the Total Quality Management (TQM) revolution and explains to readers how TQM principles are applied to safety and health programs. The text also focuses on the ISO-9000 Quality Program, Voluntary Protection Program, and Process Safety Management. For each of these topics, the key principles are identified and described, and the quality principles are adapted to safety, allowing readers to design a program that incorporates the best...
The first book to identify, describe, and adapt the most successful business and quality management principles to safety. This new reference and workb...
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cena:
803,19 |
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Total Quality Environmental Management: An ISO 14000 Approach
ISBN: 9781567200973 / Angielski / Twarda / 288 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Pollution reduction attempts, without consideration of costs and benefits, are likely to destroy stock market values of corporations. Companies are faced with a plethora of alternatives to reduce pollution as pollution control moves from command-and-control to market-based regulations. This book offers new insights into implementing environmental programs in companies of any size. The reader is walked through all phases of an environmental management program, including self-evaluation, product and process evaluation, environmental reporting, product labeling, environmental auditing,... Pollution reduction attempts, without consideration of costs and benefits, are likely to destroy stock market values of corporations. Companies are... |
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384,30 |
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Continual Improvement in Government Tools and Methods: Tools & Methods
ISBN: 9781574440171 / Angielski / Miękka / 160 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Key to the success of quality implementation is the understandingteam members have of the process and the tools to be used. Continual Improvement in Government: Tools and Methods was designed to provide users with a complete description and practical examples of these tools and viable techniques that will benefit teams. This book examines the four most popular tools: flowcharting; cause and effect diagrams; Pareto charts; and histograms-and shows how to apply them in the public service sector.
To improve processes requires effective decision-making and effective decision-making begins with... Key to the success of quality implementation is the understandingteam members have of the process and the tools to be used. Continual Improvement in G...
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cena:
408,85 |
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The ISO 14000 EMS Audit Handbook
ISBN: 9781574440690 / Angielski / Twarda / 336 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. An innovative, cost-effective approach for the Environmental Management System (EMS) audit to ISO 14001, this book presents comprehensive strategies for conducting all phases of the EMS audit. Includes and EMS auditors checklist and questionnaire for ISO 14001.
An innovative, cost-effective approach for the Environmental Management System (EMS) audit to ISO 14001, this book presents comprehensive strategies f...
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cena:
754,51 |
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Operational Performance Measurement : Increasing Total Productivity
ISBN: 9781574440997 / Angielski / Twarda / 264 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Implementation of non-financial, or operational, performance measures will improve a company's bottom line. This book presents an integrated theory of performance measurement, including a measurement model that is applicable to any business activity.
Implementation of non-financial, or operational, performance measures will improve a company's bottom line. This book presents an integrated theory of...
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cena:
447,79 |
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Kick Down the Door of Complacency: Seize the Power of Continuous Improvement
ISBN: 9781574441680 / Angielski / Miękka / 216 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Kick Down the Door of Complacency
provides a new solution to an old problem: how to persuade and teach managers to enact Continuous Improvement. The book is a story of a CEO who persuades his direct reports that having Continuous Improvement is vital, and then leads and teaches them exactly how to do a basic method for the next 24 months. Harwood's method is built on some new assumptions: a change process is necessary; the top person must personally lead; everyone is required to participate (two hours per week); speed is critical; and obtaining measurable meaningful improvement,... Kick Down the Door of Complacency provides a new solution to an old problem: how to persuade and teach managers to enact Continuous Improvement. |
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292,02 |
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If It Wasn't for the People...This Job Would Be Fun: Coaching for Buy-In and Results
ISBN: 9781574442021 / Angielski / Miękka / 160 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Believe it or not, you can gain the cooperation of employees and co-workers using five simple steps. If It Wasn't For the People...This Job Would Be Fun provides executives, managers, and supervisors with the techniques needed to ensure that employees willingly and consistently perform to ever higher levels of expectation.
Believe it or not, you can gain the cooperation of employees and co-workers using five simple steps. If It Wasn't For the People...This Job Would Be F...
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cena:
277,42 |
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Quality Management Systems: A Practical Guide
ISBN: 9781574442618 / Angielski / Twarda / 296 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Do you remember the first time you drove a car? To prepare for this you probably read the drivers manual, watched movies, practiced in your driveway, and endlessly discussed the impending event with your friends. The result - you knew a lot about the theory of driving, you just didn't know how to translate that theory into practice. Quality Management poses a similar problem to many organizations.
The time has come to put Quality Management theory to use. Since the early 1980s, you may have read books and journals, attended seminars and training sessions, or watched films and videos about... Do you remember the first time you drove a car? To prepare for this you probably read the drivers manual, watched movies, practiced in your driveway, ...
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cena:
511,12 |
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Back to Basics : Your Guide to Manufacturing Excellence
ISBN: 9781574442793 / Angielski / Twarda / 197 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Based on the popular Back to Basics columns that appear in the magazine APICS: The Performance Advantage, this title details the key concepts necessary to expertly apply fresh approaches such as ERP, CPFR, and VMI. It includes topics such as: capacity, inventory, inventory accuracy, part numbering, processes, and problem solving.
Based on the popular Back to Basics columns that appear in the magazine APICS: The Performance Advantage, this title details the key concepts necessar...
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cena:
462,39 |
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Is Total Quality Management Enough for Competitive Advantage? Realities in Organizations Implementing Change Initiatives: With Examples from the Unite
ISBN: 9781581121261 / Angielski / Miękka / 109 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. TQM gurus and consultants market it as the best change initiative that provides organizations with a competitive advantage. They also say that it is a cure for all problems that companies face. This dissertation provides intellectual and factual data showing that this is not always the case. There are areas where TQM provides a needed change initiative along with others. In addition, once most companies treat improving their processes as a priority, TQM ceases to give a competitive advantage since it becomes a basic entry point into the competition. The dissertation gives examples showing...
TQM gurus and consultants market it as the best change initiative that provides organizations with a competitive advantage. They also say that it is a...
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cena:
85,17 |
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Total Quality in Managing Human Resources
ISBN: 9781884015243 / Angielski / Twarda / 388 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Human resource management is a particularly challenging role, both domestically and globally. This challenge can be viewed either as an opportunity or as a threat. As an opportunity, the principles and practices of total quality presented in this book can help human resource professionals or anyone who manages people, transform institutionalized mediocrity into organizational excellence.
The focus of this book is on managing the difference TQ makes in human resources. Whereas the traditional nature and scope of responsibility for most human resource professionals has been that of staff... Human resource management is a particularly challenging role, both domestically and globally. This challenge can be viewed either as an opportunity or...
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cena:
705,83 |
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Macrologistics Management : A Catalyst for Organizational Change
ISBN: 9781884015397 / Angielski / Twarda / 304 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The framework for change is one where continuous monitoring is facilitated by a relevant and responsive information system. This book demonstrates how to achieve transformation in an organization, offering a method for cross-functional continuous problem solving and a management masterplan.
The framework for change is one where continuous monitoring is facilitated by a relevant and responsive information system. This book demonstrates how...
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cena:
608,48 |
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Total Quality Management for Custodial Operations: A Guide to Understanding and Applying the Key Elements of Total Quality Management
ISBN: 9781884015519 / Angielski / Miękka / 128 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This book examines Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to improve the quality of your service. Total Quality Management for Custodial Operations focuses on the customer and applies a methodology used successfully by hundreds of teams.
This book examines Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to improve the q...
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cena:
705,83 |
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