Kick Down the Door of Complacency provides a new solution to an old problem: how to persuade and teach managers to enact Continuous Improvement. The book is a story of a CEO who persuades his direct reports that having Continuous Improvement is vital, and then leads and teaches them exactly how to do a basic method for the next 24 months. Harwood's method is built on some new assumptions: a change process is necessary; the top person must personally lead; everyone is required to participate (two hours per week); speed is critical; and obtaining measurable meaningful improvement,...
Kick Down the Door of Complacency provides a new solution to an old problem: how to persuade and teach managers to enact Continuous Improvement.
