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Specialty Shop Retailing: How You Can Succeed in Today's Market
ISBN: 9781595985767 / Angielski / Miękka / 472 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
102,25 |
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Nuanced Account Management: Driving Excellence in B2B Sales
ISBN: 9789811083624 / Angielski / Miękka / 220 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This book is a comprehensive practical guide for account managers, sales teams and account leaders operating in the B2B space. With a nuanced version of `account management' that will potentially be a game changer, the book offers a personnel-and-process based agenda that can create a `competitive advantage' on its own.
This book is a comprehensive practical guide for account managers, sales teams and account leaders operating in the B2B space. With a nuanced version ...
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cena:
92,55 |
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Digital Channels and Social Media Management in Luxury Markets
ISBN: 9781138572461 / Angielski / Twarda / 200 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
783,64 |
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Sales Management Review - Jahrgang 2016: Zeitschrift Für Vertriebsmanagement
ISBN: 9783658193577 / Niemiecki / Twarda / 553 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
376,20 |
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The Customer-Driven Organization: Employing the Kano Model
ISBN: 9781138438224 / Angielski / Twarda / 116 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Does your organization provide customer satisfaction or does it inspire customer loyalty? Which is more important? See how lessons learned from the service sector were applied to manufacturing and other diverse settings, including the nonprofit sector and even on one‘s own home front.Exploring the Kano Model, The Customer-Driven Organization: Employing the Kano Model explains why just meeting customer needs is no longer enough for today‘s organizations. It explains how to identify true customers both internal and external.Readers will learn how to directly apply Kano principles in their...
Does your organization provide customer satisfaction or does it inspire customer loyalty? Which is more important? See how lessons learned from the se...
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cena:
881,59 |
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The Out-of-Home Immersive Entertainment Frontier: Expanding Interactive Boundaries in Leisure Facilities
ISBN: 9781138440524 / Angielski / Twarda / 216 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Digital Out of Home Entertainment is rather an arcane description for one of the fastest growing technology-sectors. These forms of interactive technology, often established on a 'pay per use' basis are transforming the customer experience in shops, cinemas, museums; almost any environment where consumers are congregating. Kevin Williams and Michael Mascioni's The Out-of-Home Immersive Entertainment Frontier provides a 'state of play' exploration of the successes, the emerging new applications and the strategies that inform them. The authors interviewed nearly 70 leading executives from many...
Digital Out of Home Entertainment is rather an arcane description for one of the fastest growing technology-sectors. These forms of interactive techno...
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cena:
930,57 |
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Understanding Customers
ISBN: 9781138440937 / Angielski / Twarda Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
930,57 |
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The Spirit of Hospitality: How to Add the Missing Ingredients Your Business Needs
ISBN: 9781683509899 / Angielski / Miękka / 230 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
69,17 |
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Disruption Und Transformation Management: Digital Leadership - Digitales Mindset - Digitale Strategie
ISBN: 9783658191306 / Niemiecki / Miękka / 441 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
376,20 |
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The SAGE Handbook of Service-Dominant Logic
ISBN: 9781526402837 / Angielski / Twarda / 800 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The SAGE Handbook of Service-Dominant Logic, edited by Robert Lusch and Stephen Vargo, is an authoritative guide to scholars across disciplines who are conducting or wish to conduct research on S-D logic.
The SAGE Handbook of Service-Dominant Logic, edited by Robert Lusch and Stephen Vargo, is an authoritative guide to scholars across disciplines who ar...
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cena:
759,15 |
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Sales Management Review - Jahrgang 2017: Zeitschrift Für Vertriebsmanagement
ISBN: 9783658216504 / Niemiecki / Twarda / 500 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
376,20 |
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Business and Management Practices in South Asia: A Collection of Case Studies
ISBN: 9789811313981 / Angielski / Twarda / 323 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
402,53 |
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Gemba Walks for Service Excellence: The Step-By-Step Guide for Identifying Service Delighters
ISBN: 9781138434776 / Angielski / Twarda / 100 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Your customers have become increasingly sophisticated and more connected than ever�broadcasting real-time feedback to a cloud of followers who are watching your every move. As savvy customers continue to demand more for less, organizations that choose to rest on their laurels will quickly see their market share evaporate.
Gemba Walks for Service Excellence: The Step-by-Step Guide for Identifying Service Delighters guides readers on a journey towards organizational effectiveness that supports a culture of service excellence. It provides a fresh perspective on how to apply Gemba... Your customers have become increasingly sophisticated and more connected than ever�broadcasting real-time feedback to a cloud of followers who are w...
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cena:
930,57 |
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The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions
ISBN: 9781138412330 / Angielski / Twarda Termin realizacji zamówienia: ok. 5-8 dni roboczych. Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,
Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's c...
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cena:
857,10 |
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Trust, Institutions and Managing Entrepreneurial Relationships in Africa: An Sme Perspective
ISBN: 9783319983943 / Angielski / Twarda / 287 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This book highlights the importance of understanding how trust and indigenous African cultural institutions enhance the development of entrepreneurial networks and relationships in Africa.
This book highlights the importance of understanding how trust and indigenous African cultural institutions enhance the development of entrepreneurial...
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cena:
402,53 |
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The Customer Is Not Always Right? Marketing Orientations in a Dynamic Business World: Proceedings of the 2011 World Marketing Congress
ISBN: 9783319842981 / Angielski / Miękka / 953 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
805,10 |
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Sorry Spock, Emotions Drive Business: Proving the Value of Creative Ideas with Science
ISBN: 9781642790719 / Angielski / Miękka / 238 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
69,17 |
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It's Always Your Move: Purposeful Progress for Corporate Career Women
ISBN: 9780996446099 / Angielski / Miękka / 250 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
57,69 |
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From Like to Love: Inspiring Emotional Commitment from Employees and Customers
ISBN: 9781544511177 / Angielski / Twarda / 154 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
128,08 |
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Relationship Marketing in the Digital Age
ISBN: 9781138310025 / Angielski / Twarda / 244 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
759,15 |
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