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Kategorie szczegółowe BISAC

Kategoria BISAC: Business & Economics >> Customer Relations

ilość książek w kategorii: 2146

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 Erfolgreich Mit Spenderinnen Und Spendern Korrespondieren: Mit Gelungenen Texten Gewinnen Und Binden Franck, Norbert 9783658166595 Springer vs
Erfolgreich Mit Spenderinnen Und Spendern Korrespondieren: Mit Gelungenen Texten Gewinnen Und Binden

ISBN: 9783658166595 / Niemiecki / Miękka / 45 str.

ISBN: 9783658166595/Niemiecki/Miękka/45 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Norbert Franck
cena: 56,27

 Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants Paul Cherry 9780814438701 Amacom
Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants

ISBN: 9780814438701 / Angielski / Miękka / 208 str.

ISBN: 9780814438701/Angielski/Miękka/208 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Paul Cherry
Questions that Sell reveals advanced questioning techniques that will help you sell your products or services based on value to the customer (rather than price) and increase your success rate as a result. Achievement is yours for the asking. Smart questioning will get you there.
Questions that Sell reveals advanced questioning techniques that will help you sell your products or services based on value to the customer (rather t...
cena: 75,98

 Multidimensional Analysis of Conversational Telephone Speech Friedemann Koster 9789811052231 Springer
Multidimensional Analysis of Conversational Telephone Speech

ISBN: 9789811052231 / Angielski / Twarda / 184 str.

ISBN: 9789811052231/Angielski/Twarda/184 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Friedemann Koster
This book presents a new diagnostic information methodology to assess the quality of conversational telephone speech. For this, a conversation is separated into three individual conversational phases (listening, speaking, and interaction), and for each phase corresponding perceptual dimensions are identified. A new analytic test method allows gathering dimension ratings from non-expert test subjects in a direct way. The identification of the perceptual dimensions and the new test method are validated in two sophisticated conversational experiments. The dimension scores gathered with the new...
This book presents a new diagnostic information methodology to assess the quality of conversational telephone speech. For this, a conversation is sepa...
cena: 401,58

 Driving Traffic and Customer Activity Through Affiliate Marketing Surabhi Singh 9781522526568 Business Science Reference
Driving Traffic and Customer Activity Through Affiliate Marketing

ISBN: 9781522526568 / Angielski / Twarda / 256 str.

ISBN: 9781522526568/Angielski/Twarda/256 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Surabhi Singh
"This book explores how the dire need of academic resources in affiliate marketing which tends to increase the traffic on web and enhance customer satisfaction. It cover major perspectives building on the available literature in the domains, while attempting to bring out a focused approach in connecting "Theory to Practice" improvising the decision making for the organizations"--
"This book explores how the dire need of academic resources in affiliate marketing which tends to increase the traffic on web and enhance customer sat...
cena: 884,69

 Quick Guide Online-Marketing Für Einzelkämpfer Und Kleinunternehmer: Wie Sie Ihre Kunden Online Finden, Begleiten Und Begeistern Schröer, Stefanie 9783658159382 Springer Gabler
Quick Guide Online-Marketing Für Einzelkämpfer Und Kleinunternehmer: Wie Sie Ihre Kunden Online Finden, Begleiten Und Begeistern

ISBN: 9783658159382 / Niemiecki / Miękka / 126 str.

ISBN: 9783658159382/Niemiecki/Miękka/126 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Stefanie Schroer
cena: 112,54

 Building Brand Equity and Consumer Trust Through Radical Transparency Practices Elena Veselinova Marija Gogova Samonikov 9781522524175 Business Science Reference
Building Brand Equity and Consumer Trust Through Radical Transparency Practices

ISBN: 9781522524175 / Angielski / Twarda / 408 str.

ISBN: 9781522524175/Angielski/Twarda/408 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Elena Veselinova; Marija Gogova Samonikov
Presents emerging scholarly perspectives on the role of branding in organisational contexts and techniques to sustain a profitable and honest relationship with consumers. Highlighting a range of pertinent topics such as risk management, product innovation, and brand awareness, this book is ideally designed for managers, researchers, professionals, students, and practitioners.
Presents emerging scholarly perspectives on the role of branding in organisational contexts and techniques to sustain a profitable and honest relation...
cena: 1137,45

 Customer Service Theory: Meaningful Service Simplified Jeremy Zuber 9781544704074 Createspace Independent Publishing Platform
Customer Service Theory: Meaningful Service Simplified

ISBN: 9781544704074 / Angielski / Miękka / 90 str.

ISBN: 9781544704074/Angielski/Miękka/90 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Jeremy Zuber
Service Theory shatters the barrier between the consumer and Customer Service Professional. Each segment contains a life lesson that will demonstrate how to interpret customer needs and maximize emotional impact upon service delivery. This book is a pill that will give you timeless lessons in one easy to swallow dose.
Service Theory shatters the barrier between the consumer and Customer Service Professional. Each segment contains a life lesson that will demonstrate ...
cena: 23,91

 Live Video Revolution: How to Get Massive Customer Engagement and Skyrocket Sales with Live Video Joel Comm 9781683506133 Morgan James Publishing
Live Video Revolution: How to Get Massive Customer Engagement and Skyrocket Sales with Live Video

ISBN: 9781683506133 / Angielski / Miękka / 116 str.

ISBN: 9781683506133/Angielski/Miękka/116 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Joel Comm
With one in five Facebook videos posted being live videos, it's essential that businesses and brands understand how to use this technology and create content for live broadcasts. Just as social media is a relatively new phenomenon which many business owners are still learning how to use, live video is rapidly becoming a great way to increase customer engagement and sales. The Live Video Revolution covers a brief history of live video technology, how that technology can be used for personal branding and business, features of live videos, and includes a variety of case studies to provoke...
With one in five Facebook videos posted being live videos, it's essential that businesses and brands understand how to use this technology and create ...
cena: 37,82

 Lean Customer Development: Building Products Your Customers Will Buy Cindy Alvarez 9781492023746 O'Reilly Media
Lean Customer Development: Building Products Your Customers Will Buy

ISBN: 9781492023746 / Angielski / Miękka / 240 str.

ISBN: 9781492023746/Angielski/Miękka/240 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Cindy Alvarez
How do you develop products that people will actually use and buy? This practical guide shows you how to validate product and company ideas through customer development research-before you waste months and millions on a product or service that no one needs or wants.
How do you develop products that people will actually use and buy? This practical guide shows you how to validate product and company ideas through cu...
cena: 152,00

 Inbound Selling: How to Change the Way You Sell to Match How People Buy Brian Signorelli 9781119473411 John Wiley & Sons Inc
Inbound Selling: How to Change the Way You Sell to Match How People Buy

ISBN: 9781119473411 / Angielski / Twarda / 288 str.

ISBN: 9781119473411/Angielski/Twarda/288 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Brian Signorelli
Change the way you think about sales to sell more, and sell better. Over the past decade, Inbound Marketing has changed the way companies earn buyers trust and build their brands through meaningful, helpful content. But with that change comes unprecedented access to information in a few quick keystrokes.
Change the way you think about sales to sell more, and sell better. Over the past decade, Inbound Marketing has changed the way companies earn buyers...
cena: 105,43

 You Can't Google It!: The Compelling Case for Cross-Generational Conversation at Work Phyllis Weiss Haserot 9781683505815 Morgan James Publishing
You Can't Google It!: The Compelling Case for Cross-Generational Conversation at Work

ISBN: 9781683505815 / Angielski / Miękka / 198 str.

ISBN: 9781683505815/Angielski/Miękka/198 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Phyllis Weiss Haserot
cena: 64,43

 Marketing Secrets: Learn Rarely Revealed Expert Strategies Stephen L. Fox Paul Donihue Clive Pyne 9780998913704 Icccan Project
Marketing Secrets: Learn Rarely Revealed Expert Strategies

ISBN: 9780998913704 / Angielski / Miękka / 362 str.

ISBN: 9780998913704/Angielski/Miękka/362 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Stephen L. Fox; Paul Donihue; Clive Pyne
cena: 170,86

 Specialty Shop Retailing: How You Can Succeed in Today's Market Carol L Schroeder 9781595985767 Henschelhaus Publishing, Inc.
Specialty Shop Retailing: How You Can Succeed in Today's Market

ISBN: 9781595985767 / Angielski / Miękka / 472 str.

ISBN: 9781595985767/Angielski/Miękka/472 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Carol L Schroeder
cena: 100,85

 Nuanced Account Management: Driving Excellence in B2B Sales Bala Shankar 9789811083624 Palgrave MacMillan
Nuanced Account Management: Driving Excellence in B2B Sales

ISBN: 9789811083624 / Angielski / Miękka / 220 str.

ISBN: 9789811083624/Angielski/Miękka/220 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Bala Shankar
This book is a comprehensive practical guide for account managers, sales teams and account leaders operating in the B2B space. With a nuanced version of `account management' that will potentially be a game changer, the book offers a personnel-and-process based agenda that can create a `competitive advantage' on its own.
This book is a comprehensive practical guide for account managers, sales teams and account leaders operating in the B2B space. With a nuanced version ...
cena: 92,34

 Digital Channels and Social Media Management in Luxury Markets Mosca, Fabrizio (University of Turin, Italy)|||Civera, Chiara 9781138572461
Digital Channels and Social Media Management in Luxury Markets

ISBN: 9781138572461 / Angielski / Twarda / 200 str.

ISBN: 9781138572461/Angielski/Twarda/200 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
cena: 775,66

 Sales Management Review - Jahrgang 2016: Zeitschrift Für Vertriebsmanagement Böttcher, Gabi 9783658193577 Springer, Berlin
Sales Management Review - Jahrgang 2016: Zeitschrift Für Vertriebsmanagement

ISBN: 9783658193577 / Niemiecki / Twarda / 553 str.

ISBN: 9783658193577/Niemiecki/Twarda/553 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
cena: 375,32

 The Customer-Driven Organization: Employing the Kano Model Lance B. Coleman Sr. 9781138438224 Taylor & Francis Ltd
The Customer-Driven Organization: Employing the Kano Model

ISBN: 9781138438224 / Angielski / Twarda / 116 str.

ISBN: 9781138438224/Angielski/Twarda/116 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Lance B. Coleman Sr.
Does your organization provide customer satisfaction or does it inspire customer loyalty? Which is more important? See how lessons learned from the service sector were applied to manufacturing and other diverse settings, including the nonprofit sector and even on one‘s own home front.Exploring the Kano Model, The Customer-Driven Organization: Employing the Kano Model explains why just meeting customer needs is no longer enough for today‘s organizations. It explains how to identify true customers both internal and external.Readers will learn how to directly apply Kano principles in their...
Does your organization provide customer satisfaction or does it inspire customer loyalty? Which is more important? See how lessons learned from the se...
cena: 872,61

 The Out-of-Home Immersive Entertainment Frontier: Expanding Interactive Boundaries in Leisure Facilities Kevin Williams, Michael Mascioni 9781138440524 Taylor & Francis Ltd
The Out-of-Home Immersive Entertainment Frontier: Expanding Interactive Boundaries in Leisure Facilities

ISBN: 9781138440524 / Angielski / Twarda / 216 str.

ISBN: 9781138440524/Angielski/Twarda/216 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Kevin Williams;Michael Mascioni
Digital Out of Home Entertainment is rather an arcane description for one of the fastest growing technology-sectors. These forms of interactive technology, often established on a 'pay per use' basis are transforming the customer experience in shops, cinemas, museums; almost any environment where consumers are congregating. Kevin Williams and Michael Mascioni's The Out-of-Home Immersive Entertainment Frontier provides a 'state of play' exploration of the successes, the emerging new applications and the strategies that inform them. The authors interviewed nearly 70 leading executives from many...
Digital Out of Home Entertainment is rather an arcane description for one of the fastest growing technology-sectors. These forms of interactive techno...
cena: 921,09

 Understanding Customers Chris Rice 9781138440937 Routledge
Understanding Customers

ISBN: 9781138440937 / Angielski / Twarda

ISBN: 9781138440937/Angielski/Twarda

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Chris Rice
cena: 921,09

 The Spirit of Hospitality: How to Add the Missing Ingredients Your Business Needs Larry Stuart 9781683509899 Morgan James Publishing
The Spirit of Hospitality: How to Add the Missing Ingredients Your Business Needs

ISBN: 9781683509899 / Angielski / Miękka / 230 str.

ISBN: 9781683509899/Angielski/Miękka/230 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Larry Stuart
cena: 68,23

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