Provides a comprehensive analysis of cynicism in the workforce and tells how to identify and successfully combat it in organizations. Offers case studies of companies ranging from Ben and Jerry's Ice Cream to Unisys and Caterpillar Tractor to show how businesses of all types and sizes can effectively rebuild trust and restore confidence in organizational life.

Document your efforts in terms management will understand

Are your employee training efforts really paying off? In this hands-on guide, two top human resources consultants present a results-oriented, twelve-step approach that directly links training to specific organizational goals. Here is all the information and guidance you need to create a work environment that reinforces new skills and maximizes training results. You'll also learn to document the effect your efforts have on the bottom line, track subtle but important changes in employee values and beliefs, and demonstrate...

Find out what really makes charismatic leaders tick. Here, author Jay Conger analysis the things leaders do that make their subordinates more self-assured, optimistic and productive.

This book provides detailed descriptions of 27 diverse work groups - including task forces, top management groups, production teams, and customer service teams - to offer insights into what factors affect group productivity, and what leaders and group members can do to improve work group effectiveness.

This companion to Workplace basics provides step-by-step guidelines for developing and implementing a successful training program that fosters the skills today's workplace requires. It offers practical resources - such as worksheets, checklists, questionnaires, and models - for establishing effective training programs and, in turn, building a competent workforce.

This book demonstrates how human resource managers can play a more integral and dynamic role in their companies' growth by running human resources like a business. It shows how to shift the human resource focus from the administration of traditional personnel programmes to pro-active support for organizational goals. It explains how to identify the needs of internal market, develop services to meet them, eliminate all activities that do not directly contribute to the organizations' goals, and reward performance that produces measurable results. It provides extensive case studies of human...

Make Your Pay System Pay Off

A comprehensive look at not only the choices surrounding the development of a pay system but also the pros and cons associated with each choice....Thorough.
--HR Magazine

In this seminal work, acclaimed compensation expert Edward Lawler III shows companies that the way they pay can be an important source of competitive advantage. He reveals how pay strategies that draw a clear connection between pay and performance can support an organization's strategic objectives by communicating unmistakably what that organization values most....

Shrinking labour force growth, changing job skill requirements, significant shifts in demographics, and changing values are combining to create a new workforce. This book offers a range of practical strategies to help organizations attract, make the best use of, and retain employees of different skills and perspectives, and so accommodate the new diversity and maintain competitive advantages.

Boost the image of your HRD department and carve a solid niche in the organizational chart for your position.

Discover how to:


* Heighten the visibility of HRD
* Earn employee commitment to your programs
* Ensure that your programs are cost-effective and contribute to the bottom line


This handy guide explains how to use a range of marketing tools including client research, cost/benefit analyses, and promotional techniques to implement a strategic HRD marketing plan.

Based on over ten years consulting with such organizations as AT&T, Citicorp, Corning, American Express and PepsiCo, the authors reveal techniques for dealing with the range of strategic issues facing organizations.