Is it cost-effective to add staff in a given area? Does a training program have a positive impacton costs and sales? In this era of increasing cost and budget justification, HR managers are under increasing pressure to measure performance, defend their budgets against outsourcing, and even to justify their own existence. This text provides a quantifiable method for accurately measuring the productivity of all major personnel functions. This allows the HR manager to communicate with senior management in the quantitative business language senior management understands. It also helps HR Managers...

This book demonstrates how human resource managers can play a more integral and dynamic role in their companies' growth by running human resources like a business. It shows how to shift the human resource focus from the administration of traditional personnel programmes to pro-active support for organizational goals. It explains how to identify the needs of internal market, develop services to meet them, eliminate all activities that do not directly contribute to the organizations' goals, and reward performance that produces measurable results. It provides extensive case studies of human...

The lifeblood of any business enterprise is its people. Yet it wasn't until the publication of the groundbreaking book The ROI of Human Capital that there was a reliable way to quantify the contributions of people to corporate profit. Completely updated with new metrics, the book shows executives and HR professionals how to gauge human costs and productivity at three critical levels: organizational (contributions to corporate goals) functional (impact on process improvement) human resources management (value added by five basic HR department activities) The second edition contains new...

Now Fitz-enz uncovers the most exciting and promising development in HR today: actually predicting the monetary value of future human capital investments through analytics. This is a new and vastly improved way of mapping out organizational needs, particularly in the wake of layoffs and economic turmoil, as organizations recover and rebuild for the future.

The New HR Analytics supplies the principles, practices, and worksheets you need to thoroughly grasp and apply HCM:21(R), the author's four-phase predictive management model. Original research conducted by 30 HR...