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wyszukanych pozycji: 33
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Unlock Inner Genius: Power Your Path to Extraordinary Success
ISBN: 9781921547706 / Angielski / Twarda / 2021 / 356 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych (Dostawa w 2026 r.) |
cena:
121,63 |
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Unlock Inner Genius: Power Your Path to Extraordinary Success
ISBN: 9781921547713 / Angielski / Miękka / 2021 / 356 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych (Dostawa w 2026 r.) |
cena:
75,83 |
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Strategic Performance Consulting: Develop a proactive approach towards learning needs analysis
ISBN: 9781921547119 / Angielski / Miękka / 2022 / 120 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych (Dostawa w 2026 r.) Internal Performance Consulting: Develop a Proactive Approach Towards Learning Needs Analysis Internal Performance Consulting will provide you with key strategies to assist trainers, educators and facilitators to make a successful shift to the Internal Performance Consulting (IPC) role and identify where you fit in this role. The training function has evolved in recent years from a focus on training employees to improve individual performance, to a more comprehensive focus that aims to improve individual, team, and total organizational performance. Trainers and facilitators are often asked to...
Internal Performance Consulting: Develop a Proactive Approach Towards Learning Needs Analysis Internal Performance Consulting will provide you with ke...
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cena:
95,80 |
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Negotiating for Success - The Next Step: Secrets of winning negotiations
ISBN: 9781921547164 / Angielski / Miękka / 2022 / 100 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych (Dostawa w 2026 r.) Negotiation involves two parties who each have something that the other wants, trying to reach a mutual agreement to exchange, through a process of dialogue and bargaining. To negotiate successfully you need a game plan - your ultimate aim and a strategy for achieving it. The key to effective negotiating is having a negotiation strategy, understanding the difference between 'positions' and 'interests', knowing how to make concessions, managing negotiation deadlocks, and having respect for the negotiation relationship. It would be expected that participants would have completed Level 100 -...
Negotiation involves two parties who each have something that the other wants, trying to reach a mutual agreement to exchange, through a process of di...
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cena:
95,80 |
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Train For Results
ISBN: 9781921547300 / Angielski / Miękka / 2009 / 162 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych (Dostawa w 2026 r.) Mattiske details how to present a training program that actually brings about behavior changes as participants apply what they learn in the workplace.
Mattiske details how to present a training program that actually brings about behavior changes as participants apply what they learn in the workplace.
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cena:
201,96 |
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Understanding Relationship Selling: How to build customer's rapport, respect & trust
ISBN: 9781921547195 / Angielski / Miękka / 2022 / 94 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych (Dostawa w 2026 r.) Understanding Relationship Selling: How to Build Customer's Rapport, Respect and Trust Understanding Relationship Selling combines self-study with realistic workplace activities to develop skills in understanding the value of building relationships with your customers to facilitate repeat business and achieve referrals. It compares traditional selling techniques with more modern sales processes based on the development of trust, rapport and empathy. This Learning Short-take will guide you in evaluating your own approach to selling, and help you develop new and innovative strategies to foster...
Understanding Relationship Selling: How to Build Customer's Rapport, Respect and Trust Understanding Relationship Selling combines self-study with rea...
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cena:
95,80 |
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Negotiating for Success: The process and tools for win/win
ISBN: 9781921547225 / Angielski / Miękka / 2022 / 108 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych (Dostawa w 2026 r.) Negotiating for Success: The Process and Tools for Win/Win Negotiating for Success combines self-study with realistic workplace activities to develop skills in successful negotiating. This Learning Short-take is particularly relevant to those who are new to negotiating or who would benefit from strengthening negotiation skills. You will learn how to effectively prepare for a negotiation using your own real life business opportunity and how to incorporate key steps and elements into the negotiation process. You will identify how to achieve a win/win outcome in a negotiation and will be able to...
Negotiating for Success: The Process and Tools for Win/Win Negotiating for Success combines self-study with realistic workplace activities to develop ...
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cena:
80,67 |
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Adult Learning Principles 3: Advanced adult learning principles
ISBN: 9781921547034 / Angielski / Miękka / 2022 / 122 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych (Dostawa w 2026 r.) Adult Learning Principles 3: Advanced Adult Learning Principles Adult Learning Principles 3 combines self-study with realistic workplace activities to build advanced knowledge of adult learning principles. Building on Adult Learning Principles 1 and 2, it explores three sophisticated principles of adult learning: Multiple Intelligences, Whole Brain Learning and Metacognitive Reflection. Adult Learning Principles 3 is designed for educators, trainers and facilitators who work in instructor-led training, e-Learning, distance learning, self-study and other types of learning interventions. The...
Adult Learning Principles 3: Advanced Adult Learning Principles Adult Learning Principles 3 combines self-study with realistic workplace activities to...
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cena:
95,80 |
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Understanding and Managing Diversity: Manager & employee toolkit for an inclusive workplace
ISBN: 9781921547249 / Angielski / Miękka / 2010 / 124 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych (Dostawa w 2026 r.) Anti-discrimination legislation prohibits sexual and racial harassment, and victimization of those who complain. EEO and harassment policies hold all employees and contractors personally responsible for striving for a workplace free from discrimination and harassment. Codes of Conduct establish expectations for personal and professional behavior both on the job and in the social context of work. In order to avoid liability for the actions of employees, employers must take an active role in informing staff so they clearly understand what behavior constitutes unlawful harassment and what the...
Anti-discrimination legislation prohibits sexual and racial harassment, and victimization of those who complain. EEO and harassment policies hold all ...
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cena:
95,80 |
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Fast-track Instructional Design
ISBN: 9781921547065 / Angielski / Miękka / 2010 / 108 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych (Dostawa w 2026 r.) Fast-track Instructional Design: Excellence in Course Development Using ID9 Fast-track Instructional Design combines self-study with real workplace activities to provide you with loads of tips, tricks and techniques for writing and creating sensational training courses. You will learn Mattiske's ID9 process that reduces instructional design time, balances the needs of all learners, and ensures maximum participant retention and application. ID9 will fuel you with new ideas and recharge your enthusiasm for course design. A sound instructional design process is critical to training success and...
Fast-track Instructional Design: Excellence in Course Development Using ID9 Fast-track Instructional Design combines self-study with real workplace ac...
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cena:
95,80 |
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High Performance Learning: Creating effective high performance learners
ISBN: 9781921547317 / Angielski / Miękka / 2022 / 134 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych (Dostawa w 2026 r.) High Performance Learning is written for managers and training professionals. For managers, High Performance Learning will assist you in ensuring that your team gets the most out of internal and external training courses and e-learning programs to help meet your personal, team and organizational goals. It provides managers with an understanding of their role in the training process and how they can ensure that team members apply what they have learned after training. For learning and development professionals, High Performance Learning explores strategies to engage managers and key...
High Performance Learning is written for managers and training professionals. For managers, High Performance Learning will assist you in ensuring that...
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cena:
95,80 |
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Influencing for Opportunity: Identify and maximize ways to influence
ISBN: 9781921547102 / Angielski / Miękka / 2022 / 100 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych (Dostawa w 2026 r.) Influencing For Opportunity: Identify and Maximize Ways to Influence Influencing for Opportunity combines self-study with realistic workplace activities to provide you with the key skills and techniques to influence those around you. You will learn the theory of influence, influence principles and strategies, as well as how to plan and prepare for important opportunities to influence. As a result, you should achieve greater results in your organization, work more productively and effectively in a team environment, and develop stronger working relationships with co-workers, suppliers and...
Influencing For Opportunity: Identify and Maximize Ways to Influence Influencing for Opportunity combines self-study with realistic workplace activiti...
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cena:
95,80 |
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Managing Organizational Change: Tools to help your team through change
ISBN: 9781921547157 / Angielski / Miękka / 2022 / 118 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych (Dostawa w 2026 r.) Managing Organizational Change: Tools to Help Your Team Through Change Managing Organizational Change will provide mangers and leaders with the tools and techniques to lead in a changing environment. This Learning Short-take includes a series of realistic workplace activities to assist in identifying the reactions to change within your team, and guides you through the steps to influence team members, to gain agreement and implement change. Managing the challenge of change is a powerful responsibility. Making the investment of time, energy and money to implement the change successfully will...
Managing Organizational Change: Tools to Help Your Team Through Change Managing Organizational Change will provide mangers and leaders with the tools ...
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cena:
95,80 |
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The Effective Leader: Skills and Tools for Inspired Leadership
ISBN: 9781921547188 / Angielski / Miękka / 2022 / 126 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych (Dostawa w 2026 r.) The Effective Leader will guide managers and leaders at all levels towards maximizing your effectiveness as a leader in the workplace. By demystifying the key concepts of communication, team building, leadership styles, individual and team motivation, performance, and interpersonal skills, you will be better equipped for success in your leadership role. The Effective Leader covers both the essential theory and practical skills for successful leadership of teams. Through a series of self-assessment and action learning activities, you will identify the differences between management and...
The Effective Leader will guide managers and leaders at all levels towards maximizing your effectiveness as a leader in the workplace. By demystifying...
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cena:
95,80 |
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Listen and Be Listened To: Transform communication in a world of distraction
ISBN: 9781921547133 / Angielski / Miękka / 2022 / 100 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych (Dostawa w 2026 r.) Listen and Be Listened To combines self-study with realistic workplace activities to provide you with the key skills and techniques of effective and enhanced listening. You will learn to build more effective work relationships with your co-workers and leaders by tuning into key communication messages and responding appropriately. You will learn tips, tricks and techniques to boost active listening capability and discover that effective listening helps command respect from both the speakers and listeners point of view. Our unique view of the world and personal style - based on our values,...
Listen and Be Listened To combines self-study with realistic workplace activities to provide you with the key skills and techniques of effective and e...
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cena:
95,80 |
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Understanding Customer Motivation: Get inside the customer's mind
ISBN: 9781921547232 / Angielski / Miękka / 2022 / 122 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych (Dostawa w 2026 r.) Customers are interested in products and services that fulfill their needs and wants. If a customer doesn't have a perceived need or want then it is unlikely that they will buy. As an experienced salesperson, you must create need and motivate your customers to want to own or use the products and services that you sell. This Learning Short-take combines self-study with workplace activities to help you understand the elements of customer motivation. You will develop tips, tricks and techniques to encourage your customers to start or continue to do business with you, and get the products and...
Customers are interested in products and services that fulfill their needs and wants. If a customer doesn't have a perceived need or want then it is u...
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cena:
95,80 |
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Adult Learning Principles 2: Blending interaction with measurement
ISBN: 9781921547027 / Angielski / Miękka / 2010 / 110 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych (Dostawa w 2026 r.) Adult Learning Principles 2: Blending Interaction with Measurement Adult Learning Principles 2 combines self-study with realistic workplace activities to develop skills in learning measurement. Building on Adult Learning Principles 1, this Learning Short-take examines the importance of Return on Investment (ROI) in training and explores common myths around learning measurement. For trainers, educators, facilitators and managers the library of training activities will allow you to develop new and innovative strategies to assess learning during workshops, training programs and e-Learning...
Adult Learning Principles 2: Blending Interaction with Measurement Adult Learning Principles 2 combines self-study with realistic workplace activities...
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cena:
95,80 |
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Confident Facilitation Skills: Tools and techniques for the professional facilitator
ISBN: 9781921547058 / Angielski / Miękka / 2022 / 132 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych (Dostawa w 2026 r.) Confident Facilitation Skills: Tools and Techniques for the Professional Facilitator Confident Facilitation Skills combines self-study with realistic workplace activities to provide you with the key skills and techniques to become a more effective facilitator. You will be guided through a comprehensive approach to prepare for a facilitation session, focus the group, draw out ideas, manage difficult behavior, build consensus, maintain high energy, close the session, and construct customized agendas. Confident Facilitation Skills also includes a comprehensive reference guide of proven group...
Confident Facilitation Skills: Tools and Techniques for the Professional Facilitator Confident Facilitation Skills combines self-study with realistic ...
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cena:
95,80 |
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Strategic Training Management: Transforming the Business of Training
ISBN: 9781921547324 / Angielski / Miękka / 2022 / 130 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych (Dostawa w 2026 r.) Strategic Training Management combines self-study with workplace activities to develop skills in effectively leading the training team to deliver organizational goals. It will guide you in evaluating your current approach to management of the training function and in developing new and innovative approaches for application in the workplace. Learning and development managers are often highly competent trainers who have been promoted on their technical capability and have a history of success in designing and delivering learning outcomes. Apart from their knowledge of instructional design,...
Strategic Training Management combines self-study with workplace activities to develop skills in effectively leading the training team to deliver orga...
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cena:
95,80 |
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Customer Service Excellence: Delighting your customers and your manager
ISBN: 9781921547270 / Angielski / Miękka / 2022 / 102 str. Termin realizacji zamówienia: ok. 16-18 dni roboczych (Dostawa w 2026 r.) Customer Service Excellence is a mini-training program in a book designed for customer service professionals, customer service representatives, sales people and business professionals.
Customer Service Excellence combines self-study with realistic workplace activities to build advanced knowledge of customer service principles. In a selling situation this Learning Short-take(r) helps to uncover customer needs and sell the value of the produce on benefits rather than just price. In a customer service environment this Learning Short-take(r) helps to listen to the voice of the customer,... Customer Service Excellence is a mini-training program in a book designed for customer service professionals, customer service representatives, sales ...
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cena:
75,58 |
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