Kategoria BISAC: Business & Economics >> Leadership

The book takes a close and "inside" look at recent tragedies and natural disasters and focuses on the communication aspect of each incident. For most case studies, it provides accounts from people handling the event, e.g. communication staff or management. Each chapter begins with an eye witness report or a newspaper article describing the event, and use news clips, web pages or messages from Twitter or Facebook as illustrations. The book covers three types of incidents: 1) Natural catastrophes 2) Accidents and 3) Terror and man-made events.

A Guide for English communication amongst international professionals

Leading in English provides a valuable resource for more effective international business communication. Whether you're a non-native English speaker working in English every day, or a native speaker working with non-native speakers, this book levels the playing field with a host of insights and tips using real-time examples. Through shared experiences and an engaging narrative, you'll gain confidence as you build the skills you need to communicate more effectively in the workplace. Impart...

This book provides an assorted set of reflections/lessons from the "trenches" of Lean service and brings to fore leadership challenges, new tools, and the known-unknowns (insights that very few know but many in journey of Lean transformation need to know). Lean has the ability to address a wide range of problems faced by service companies, such as: complexity reduction, sales force productivity enhancement, operations risk control, cost leadership, combining scale with flexibility, service excellence and improving employee morale and involvement. Many of the principles discussed in the...

The global economy is entering a new era. Triggered by the crash in EU countries in financial, banking and debt sectors, Europe is turning into a driving force for re-orientation. At the same time, psychology is becoming an increasingly decisive factor in business. In his book, business psychologist and innovation consultant Winfried Neun gives an impressive description of the background to the previous and current global crisis. Based on his experience in consulting, he lists clear examples of why business psychological factors are largely responsible for the development of crises and of...

The EU's General Data Protection Regulation created the position of corporate Data Protection Officer (DPO), who is empowered to ensure the organization is compliant with all aspects of the new data protection regime. Organizations must now appoint and designate a DPO. The specific definitions and building blocks of the data protection regime are enhanced by the new General Data Protection Regulation and therefore the DPO will be very active in passing the message and requirements of the new data protection regime throughout the organization. This book explains the roles and responsiblies...

WINNER OF THE 2017 IPPY BRONZE MEDAL FOR BEST REGIONAL NONFICTION

FINALIST FOR THE 2017 NEXT GENERATION INDIE REGIONAL NONFICTION AWARD

A story of leadership and compassion witnessed following Hurricane Katrina.

In this eyewitness perspective, Bill Herrington weaves gripping details of the lives of people, businesses, and entire cities that were temporarily reversed and permanently altered by one of the most catastrophic storms in U.S. history, Hurricane Katrina.

But from the destruction emerged a humanitarian response on a scale that few people will ever...