Kategoria BISAC: Business & Economics >> Leadership

This breakthrough volume details the psychological and interpersonal skills needed to meet the practical challenges of building, developing, adapting, training, and managing multicultural global teams. Its self-regulation approach offers cognitive keys to understanding and embracing difference and its associated complexities for successful global collaborations and lasting results. From this foundation, the book moves on to the various roles of leadership in facilitating team process, from establishing trust to defusing conflicts, reducing biases, and using feedback effectively. This...

Discover how to Be a Great Problem Solver - Now

This 2-in-1 guide is designed to help you solve problems in an instant, whilst giving you the deeper knowledge to ensure long-lasting results.

With the unique 2-in-1 approach, you can learn your way. Use the 7 Speed Read tips immediately, then take your time exploring the Big Picture chapters.

- Analyse business problems and opportunities objectively and effectively to generate a range of possible solutions

- Avoid falling into the trap of selecting the first...

Move is your guide to mobilizing your whole organization to take your business forward. Whatever your needed transformation may be: a new initiative, a new market, a new product, your fresh strategy is up against a powerful foe: an organization's tendency to stay very busy and completely engaged what it's already doing. This book shows you how to cut through resistance and get your team engaged and proactively doing the new thing Author Patty Azzarello draws on over twenty-five years of international...

Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies. The principles of Total Quality Management (TQM) have been widely researched and analyzed as an essential tool for businesses to compete in a globalized economy. This book presents the latest research on the applications of TQM across different functions such as customer service, human resources management and cost control. It demonstrates how the utilization of TQM tools, such as the SERVQUAL...

The IT management profession is not for the faint of heart. Anyone who has worked in this field is familiar with the unique (and borderline impossible) challenges of keeping pace with technological innovation while maintaining legacy systems, reskilling existing staff members and operating on shrinking budgets. Truth from the Trenches passes on the hard-won leadership lessons that six-time CIO Mark Settle gained over years of working in IT management. Settle describes the key constituencies that an IT leader needs to influence, seduce, leverage, and manage to be successful. His...

Anbieter von Customer Solutions ubernehmen neben der Bereitstellung von Investitionsgutern eine Reihe weiterer Leistungen, die mit einem Kundenproblem vor und wahrend der Nutzung der Infrastruktur verbunden sind. Anstatt die Leistungen zu einem fixierten Preis zu verkaufen, verlagert der Anbieter die Erlose in die Nutzungsphase und berechnet einen Preis pro Nutzungseinheit. Eduard Stoppel widmet sich der Untersuchung solcher nutzungsabhangiger Preissysteme auf industriellen Markten. Das Ziel dabei ist es, ein Verstandnis fur das nutzungsabhangige Preissystem als Teil eines...

Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses and symposia that attract delegates from around the world. Presentations from these events are published in this Proceedings series, which offers a comprehensive archive of volumes reflecting the evolution of the field. Volumes deliver cutting-edge research and insights, complimenting...

Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses and symposia that attract delegates from around the world. Presentations from these events are published in this Proceedings series, which offers a comprehensive archive of volumes reflecting the evolution of the field. Volumes deliver cutting-edge research and insights, complimenting...

If you're a busy manager, looking for fast, focused guidance on how to make impact now then this book is for you. Discover vital, quick-fix, do-it-now ideas and techniques for instant impact and fast learning, as well as more detailed guidance for deeper knowledge. Your two-track way to get ahead.

'Leaves you making better, impressive and more creative ideas than your competitors.'

Andy Mayer, Director of Strategy, Yoomee Digital

Discover how to Be Creative -- Now

This 2-in-1 guide is designed to help...

Andrew Bridgewater wrote 'Fit for Business' to help others combat the challenges he faced when he ended up in a psychiatric hospital in 2006. Suffering from severe depression and contemplating suicide, he could find little practical help or support to deal with the problems he was facing.

This book is a powerful and moving story of Andrew's recovery, and a formula for dealing with stress and depression. It sets out a simple 12-week programme of small changes that together help create a healthy work life balance without the need to resort to prescription drugs, which often have...