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Business Services in European Economic Growth
ISBN: 9780230002029 / Angielski / Twarda / 302 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The business services sector contributes heavily to European economic growth. Yet links between business services, and their role in economic growth remain under-explored. This volume provides a comprehensive approach from an applied economics perspective, covering with clear focus all the major mechanisms through which this contribution operates.
The business services sector contributes heavily to European economic growth. Yet links between business services, and their role in economic growth r...
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cena:
401,58 |
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Trade in Services: Global Regulation and the Impact on Key Service Sectors
ISBN: 9780379215267 / Angielski / Twarda / 512 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Despite their growing importance in the world economy, little has been written on the buying and selling of services. While the rules governing trade in services have mushroomed in recent years, many key terms are still remain vague and ill defined.
This monograph sets out and defines the basic legal terms and issues raised by international trade in services and provides a comprehensive account of how they are regulated both multilaterally and through the major economic integration agreements. Four of the most important sectors for trade in services -- telecommunications, government... Despite their growing importance in the world economy, little has been written on the buying and selling of services. While the rules governing trade ...
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cena:
855,95 |
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Collecting Garbage: Dirty Work, Clean Jobs, Proud People
ISBN: 9780765804105 / Angielski / Miękka / 316 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
155,09 |
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Fleet Management
ISBN: 9780972491785 / Angielski / Miękka / 284 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This book has been developed for dealers and distributors involved with pricing, selling, implementing, and monitoring Equipment Fleet Management businesses. It contains guidelines for developing accounts from a strategic point of view and operational tools for implementing the strategy.
This book has been developed for dealers and distributors involved with pricing, selling, implementing, and monitoring Equipment Fleet Management busi...
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cena:
272,11 |
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Service Innovation: Organizational Responses to Technological Opportunities and Market Imperatives
ISBN: 9781860943676 / Angielski / Twarda / 452 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In the most advanced service economies, services create up to three-quarters of the wealth and 85% of employment, and yet we know relatively little about managing innovation in this sector. The critical role of services, in the broadest sense, has long been recognized, but is still not well understood. Most research and management prescriptions have been based on the experience of manufacturing and high technology sectors. There is a clear need to distinguish which, if any, of what we know about managing innovation in manufacturing is applicable to services, what must be adapted, and what is...
In the most advanced service economies, services create up to three-quarters of the wealth and 85% of employment, and yet we know relatively little ab...
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cena:
702,94 |
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The Executive Guide to Call Center Metrics
ISBN: 9781887355087 / Angielski / Miękka / 190 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. As the cost of doing business increases, call centers and help desks are frequently moving overseas. How can your center remain competitive? Is pooling the best way to slash your wait times? James Abbott concisely answers these questions as he leads you through the world of process-centered customer service. Strategic and tactical terms, how to choose metrics to measure, and the miracle of Queuing Science are covered thoroughly, using easy-to-grasp anecdotes to explain the key technical topics.
As the cost of doing business increases, call centers and help desks are frequently moving overseas. How can your center remain competitive? Is poolin...
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cena:
159,44 |
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Management of Knowledge-Intensive Companies
ISBN: 9783110128659 / Angielski / Twarda / 377 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
593,30 |
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International Management Research: Looking to the Future
ISBN: 9783110133783 / Angielski / Twarda / 166 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
466,12 |
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Human Resource Management in Western Europe
ISBN: 9783110142747 / Angielski / Twarda / 360 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
466,12 |
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Elektronisches Tourismus-Marketing: Globale Crs-Netze Und Neue Informationstechnologien
ISBN: 9783110162127 / Niemiecki / Twarda / 284 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
466,12 |
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From Monobank to Commercial Banking: Financial Sector Reforms in Vietnam
ISBN: 9788791114625 / Angielski / Twarda / 170 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This study analyzes the difficulties and problems encountered in transforming the Vietnamese financial sector from one subordinate to government objectives and goals to an autonomous sector guided by market forces and competitive pressures. Here, the history of financial sector liberalization is traced and close attention paid to the activities and autonomy of the State Bank of Vietnam, the institution responsible for the supervision and regulation of the financial sector in Vietnam.
This study analyzes the difficulties and problems encountered in transforming the Vietnamese financial sector from one subordinate to government objec...
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cena:
193,91 |
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Dealing with Divas: A Survivor's Kit for the Celebrity Personal Assistant (Or Anyone with a Pushy Boss)
ISBN: 9780595434367 / Angielski / Miękka / 76 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
41,62 |
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Management and Competition in the NHS
ISBN: 9781857751048 / Angielski / Miękka / 128 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This second edition reviews recent reforms and the likely impact of future developments in management and competition in the NHS. In particular, it reflects the growing importance of primary care and the continuing debates about health care rationing. It concentrates on the realities and how they can be interpreted to help strategists, managers, clinicians, students and those supplying the NHS understand the mechanism of efficient health care delivery.
This second edition reviews recent reforms and the likely impact of future developments in management and competition in the NHS. In particular, it re...
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cena:
203,56 |
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Marketing and Healthcare Organizations
ISBN: 9781857751901 / Angielski / Miękka / 224 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The need for a more conscious, focused and proactive approach to the management of health-care organizations has increased substantially. One consequence of this is that health-care managers are having to look at managerial approaches and techniques that previously were the province of the private sector. Prominent among those is the whole area of marketing. This work takes a broad approach to the marketing process, highlighting some of the challenges that health-care managers and medical professionals are having to face. Having done this, the authors move on to examine some of the...
The need for a more conscious, focused and proactive approach to the management of health-care organizations has increased substantially. One conseque...
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cena:
174,48 |
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Navigating the NHS: Core Issues for Clinicians
ISBN: 9781857751062 / Angielski / Miękka / 164 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. * What is NHS purchasing and where is it going? * What are the resource implications of shared care policies? * Why are casemix and clinical coding important in pricing contracts? * What should be the role of marketing in the NHS? * Where should a medical director's loyality lie? These are the sort of questions which clinical staff at all levels in today's NHS are expected to grasp. Navigating the NHS provides the answers. The full range of current management issues is explored, and each topic is presented clearly and concisely by authors with expert knowledge and experience. Navigating the...
* What is NHS purchasing and where is it going? * What are the resource implications of shared care policies? * Why are casemix and clinical coding im...
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cena:
203,56 |
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Managing and Communicating: Your Questions Answered
ISBN: 9781857752335 / Angielski / Miękka / 132 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Presents information and advice on the extended role of the practice manager for both those with experience and increasing responsibility, and for those new to the primary care team. The book: identifies the various members of the primary health-care team; describes their individual roles; explores the management skills needed to manage the team and the practice; provides examples of real problems experienced in general practice; and examines communication in all its forms.
Presents information and advice on the extended role of the practice manager for both those with experience and increasing responsibility, and for tho...
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cena:
174,48 |
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The Clinical Directorate
ISBN: 9781857750379 / Angielski / Miękka / 192 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. * A practical introduction to the business of management for doctors and managers at all levels * This simple guide provides easy-to-use tools and techniques * It explains jargon, presents managerial tasks in context and provides managerial models
* A practical introduction to the business of management for doctors and managers at all levels * This simple guide provides easy-to-use tools and tec...
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cena:
135,69 |
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Total Purchasing: A Model for Locality Commissioning
ISBN: 9781857751468 / Angielski / Miękka / 156 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This text is based on the practical experience of pilot schemes which have identified a variety of opportunities and innovative ideas which others can adopt and develop. This book is a reference for principals and managers of fundholding practices, those thinking about becoming fundholders, and for the managers of provider units seeking to expand their services, including the commissioning authorities.
This text is based on the practical experience of pilot schemes which have identified a variety of opportunities and innovative ideas which others can...
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cena:
135,69 |
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Shared Care: A Model for Clinical Management
ISBN: 9781857751659 / Angielski / Miękka / 150 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Using practical examples, this book demonstrates how a theoretical model for shared care operates in practice to deliver improved health outcomes within limited resources. It shows how clinically-led initiatives can influence health care commissioning strategies, and how the implementation of the model meets the needs of clinicians, purchasers and providers. The model and evaluation protocols advocated here provide a firm foundation for the development of shared care in the future.
Using practical examples, this book demonstrates how a theoretical model for shared care operates in practice to deliver improved health outcomes with...
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cena:
203,56 |
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Who Should Run the Health Service?: Realignment and Reconstruction
ISBN: 9781857751697 / Angielski / Miękka / 120 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This study examines management systems and their appropriateness to the National Health Service. The text considers the role of clinicians in management, recommending increased involvement by clinicians, and arguing that they must take on a greater management role in the reformed health service. The author suggests that conultants are best placed to manage the NHS efficiently and cost-effectively. In a system where non-clinical staff have come to dominate NHS management, and where purchasers determine what services are to be provided and the Patient's Charter defines the parameters of...
This study examines management systems and their appropriateness to the National Health Service. The text considers the role of clinicians in manageme...
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cena:
203,56 |
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