The Clinical Directorate

ISBN-13: 9781857750379 / Angielski / Miękka / 1996 / 192 str.

Noel Austin; Sue Dopson

Opis

* A practical introduction to the business of management for doctors and managers at all levels * This simple guide provides easy-to-use tools and techniques * It explains jargon, presents managerial tasks in context and provides managerial models

Spis treści

1. Working in teams 2. Managing people 3. Negotiating: a five step approach to the negotiation of health care contracts 4. Managing change 5. Strategic planning 6. Service delivery planning 7. Managing financially 8. Information 9. Quality

O autorze

Noel Austin (Operations Director, The Opus Partnership, Newbury) and Sue Dopson (Fellow in Organizational Behaviour, Templeton College, Oxford)