This text is based on the practical experience of pilot schemes which have identified a variety of opportunities and innovative ideas which others can adopt and develop. This book is a reference for principals and managers of fundholding practices, those thinking about becoming fundholders, and for the managers of provider units seeking to expand their services, including the commissioning authorities.

For vacationers and business people crossing the Atlantic for the first time, the differences between the two forms of English quickly become apparent - and those differences turn out to be far greater than you imagined before you stepped onto the aircraft. When they ask their British hosts to use the bathroom, American visitors to the UK may be surprised to be directed to a room with a bath - but not necessarily a toilet. British visitors to Florida may be horrified when their resort check-in agent offers them a complimentary fanny pack. In this lighthearted guide to the common language that...