Kategoria BISAC: Business & Economics >> Total Quality Management

Forget everything you've learned in any "statistics" courses you've ever attended. This ground-breaking book will introduce a "mind set," not a "tool set" to effectively utilize data to improve your practice.

This totally revised and streamlined edition presents an everyday organizational language to understand the many guises of variation and a framework to react appropriately. A deeper understanding of variation is far more important than statistical techniques when solving quality improvement problems in a healthcare practice.

While defined projects are still necessary for...

This title was first published in 2001. Universities in developing countries have followed their counterparts in developed countries and adopted quality assurance to improve the quality of their activities. This text examines the wisdom of such a move when many of the conditions necessary for its success are not present. It concludes that quality assurance can be useful in developing countries because it shows how a university's seemingly disparate activities are related to one another to serve a common goal and how the quality of these can best be improved by using an integrated approach....

Completely revised to align with ISO 9001:2015, this handbook has been the bible for users of 　ISO 9001 since 1994, helping organizations get certified and increase the quality of their outputs.

Whether you are an experienced professional, a novice, or a quality management student or researcher, this is a crucial addition to your bookshelf. The various ways in which requirements are interpreted and applied are discussed using published definitions, reasoned arguments and practical examples.　 Packed with insights into how the standard has been used, misused and...

Completely revised to align with ISO 9001:2015, this handbook has been the bible for users of 　ISO 9001 since 1994, helping organizations get certified and increase the quality of their outputs.

Whether you are an experienced professional, a novice, or a quality management student or researcher, this is a crucial addition to your bookshelf. The various ways in which requirements are interpreted and applied are discussed using published definitions, reasoned arguments and practical examples.　 Packed with insights into how the standard has been used, misused and...