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Selling by Phone: How to Reach and Sell to Customers in the Nineties
ISBN: 9780070523760 / Angielski / Miękka / 288 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This text features the specific skills and techniques of selling effectively over the phone. It emphasizes consultative selling rather than product selling and gives tips on how consultative selling can be initiated, developed and continued over the phone, using specific techniques and strategies. The book is designed for sales people in any industry who sell any product.
This text features the specific skills and techniques of selling effectively over the phone. It emphasizes consultative selling rather than product se...
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cena:
130,41 zł |
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Developments in the Call Centre Industry: Analysis, Changes and Challenges
ISBN: 9780415357029 / Angielski / Twarda / 224 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet the footloose and global nature of the industry means that jobs will always be susceptible to outsourced operations, ICT developments, public sector subsidization of business restructuring and re-location, and cheaper operations elsewhere. This book conducts a thorough analysis of this modern phenomenon. Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area... |
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784,04 zł |
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Teleselling: A Self-Teaching Guide
ISBN: 9780471115670 / Angielski / Miękka / 240 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Discover the best techniques to maximize your sales
Here is a proven, detailed selling system that gives you the tools you need to improve your sales results. Written by Jim Porterfield, an experienced marketing consultant, this accessible and easy-to-follow guide shows you how to grab your listener's attention over the phone--and effectively close the deals you want. Fully updated to reflect the latest research about what really works for telesellers, Teleselling is packed with examples, tips, and exercises that will help you: * Design your own successful... Discover the best techniques to maximize your sales
Here is a proven, detailed selling system that gives you the tools you need to improv... |
cena:
104,49 zł |
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Guerrilla Teleselling
ISBN: 9780471242796 / Angielski / Miękka / 304 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The first book to apply guerrilla sales and marketing tactics to the unique, high-pressure environment of electronic communications, this groundbreaking resource is packed with valuable tips, expert advice, and insider secrets on finding, closing, and increasing sales by phone and fax as well as via e-mail and the Internet.
The first book to apply guerrilla sales and marketing tactics to the unique, high-pressure environment of electronic communications, this groundbreaki...
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cena:
126,49 zł |
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Dialing for Dollars: A Complete Inside Guide Into the Underworld of Telemarketing for the Consumer and the Entrepreneur!
ISBN: 9780595204168 / Angielski / Miękka / 420 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
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108,45 zł |
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Telephone Pirates: The 99% True Confession of a Reformed Telemarketer
ISBN: 9780759699533 / Angielski / Miękka / 336 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. During the 1970s and 80s telemarketing companies had a free rein to rape and pillage businesses from coast to coast. This is the uncensored odyssey of a man of conscience, seduced by this unconscionable industry, to regain his self-respect.
During the 1970s and 80s telemarketing companies had a free rein to rape and pillage businesses from coast to coast. This is the uncensored odyssey of...
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cena:
118,72 zł |
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Telephone Pirates: The 99% True Confession of a Reformed Telemarketer
ISBN: 9781403344915 / Angielski / Twarda / 336 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
175,62 zł |
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Telemarketing Success
ISBN: 9781413464412 / Angielski / Miękka / 116 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. It all begins with a phone call. The idea behind this book is to offer the reader a step by step point of reference on telemarketing. A
It all begins with a phone call. The idea behind this book is to offer the reader a step by step point of reference on telemarketing. A
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cena:
91,25 zł |
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Designing the Best Call Center for Your Business
ISBN: 9781578203130 / Angielski / Miękka / 300 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth co...
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cena:
245,62 zł |
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The Ultimate Book of Phone Scripts
ISBN: 9781935602057 / Angielski / Miękka Termin realizacji zamówienia: ok. 5-8 dni roboczych. Are you looking for a way to be more successful selling your products and services over the phone? If you use the phone to cold call, set appointments, follow up with leads or close business, then this book is for you Packed with over 200 word for word, proven and up to date scripts, the Ultimate Book of Phone scripts will instantly make you more effective as you learn to breeze past gatekeepers, easily connect with decision makers and qualify and close more business over the phone. In it you'll learn:
Are you looking for a way to be more successful selling your products and services over the phone? If you use the phone to cold call, set appointments...
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cena:
230,97 zł |
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How to Survive (& Thrive) in a Call Centre
ISBN: 9783000352218 / Angielski / Miękka / 238 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. "Alison Mathiebe has written a book that is clear, concise and comes from evident practical experience. It is certain to boost the confidence and success of those just entering (or considering) the profession, and is a great go-to resource for established call centre agents." Brad Cleveland bradcleveland.com/blog Author, Call Center Management on Fast Forward (ICMI Press) "How To Survive (& Thrive) in a Call Centre by Alison Mathiebe is a very welcome contribution which will help call centres to guide, support and inform new and existing call centre staff. In particular, it would prove a...
"Alison Mathiebe has written a book that is clear, concise and comes from evident practical experience. It is certain to boost the confidence and succ...
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cena:
82,11 zł |
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The Art Of Cold Calling
ISBN: 9781466450226 / Angielski / Miękka / 130 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The Art Of Cold Calling is about not only how to achieve success with cold calling in business terms but also about how to achieve fulfillment in cold calling as a daily activity in life. The goal of the writer is to show his readers the importance of creating fulfillment because that is the way to become sucsessfull. And just as a cold caller needs to do a large amount of calls to succeed in setting satisfying numbers of appointments, it is necessary to be fulfilled and find joy and satisfaction in the continueing process of cold calling. Just like practicing the art of painting it is...
The Art Of Cold Calling is about not only how to achieve success with cold calling in business terms but also about how to achieve fulfillment in cold...
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cena:
91,15 zł |
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The IT Marketing Crash Course: How to Get Clients for Your Technology Business
ISBN: 9781482714036 / Angielski / Miękka / 150 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The IT Marketing Crash Course will help you grow your technology business. If you provide managed services, web/mobile application development, software development, cybersecurity or network services, this book will show you how to generate more qualified leads and close more sales. What people are saying: "Raj is a superstar marketer whose strategies I've followed and written about for years. Now he shares his techniques for success with you in this entertaining book. I'm confident his proven ideas will benefit your business." - David Meerman Scott, international bestselling author of The...
The IT Marketing Crash Course will help you grow your technology business. If you provide managed services, web/mobile application development, softwa...
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cena:
68,24 zł |
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Pick Up The Phone
ISBN: 9781448626427 / Angielski / Miękka / 96 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Telemarketing has come along way since it began some 50 years ago. This book will show you the history of telemarketing, how business has changed over the years, the best way to recruit the top talent, telemarketing scams, why the art of Working From Home is a dying art. and why some call centers fail when others succeed. Written by a professional who has 20 years of multi-national outbound telemarketing experience. Learn how to succeed as a telemarketer from his words.
Telemarketing has come along way since it began some 50 years ago. This book will show you the history of telemarketing, how business has changed over...
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cena:
36,47 zł |
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Friday 4 PM: The Metrics and Viability of Sales Calling Late on a Friday Afternoon
ISBN: 9781494458522 / Angielski / Miękka / 32 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. It's 4 PM on a Friday. Is it worth your time to make a few sales calls and send a few prospecting emails - or will you be wasting your time because your clients have already shut down for the weekend? What follows are the data and results of prospecting at 4 PM on a Friday versus other times and days of the week. It is based on a comparison of over 7,000 calls and emails over a two-year period and is presented in a succinct format so you can read it quickly.
It's 4 PM on a Friday. Is it worth your time to make a few sales calls and send a few prospecting emails - or will you be wasting your time because yo...
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cena:
45,41 zł |
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Mirror Appointment Setting: How to Go Beyond Blitzing to Building Long-Term B2B Prospect Relationships Step-by Step
ISBN: 9781492117865 / Angielski / Miękka / 136 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. APPOINTMENT SETTERS How Successful Are You In Filling Those Appointments?
This book shows you HOW TO fill those B2B Appointments Step-By-Step in a very simple, yet powerful and easy to understand format. ""Best book I have seen on this topic in 25 years"" - Myles Urquhart, Director, Ness Consulting Pty Ltd. Every sales team dreams of filling all of their appointments. And isn't it fun to project sales for all of those potential appointments and dream "What if? " But then reality sinks in. How do you get those appointments filled with qualified prospects? The never-ending... APPOINTMENT SETTERS How Successful Are You In Filling Those Appointments?
This book shows you HOW TO fill those B2B Appointments Step-By-Step in... |
cena:
53,40 zł |
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42 Rules for Building a High-Velocity Inside Sales Team: Actionable Guide to Creating Inside Sales Teams that Deliver Quantum Results
ISBN: 9781607731153 / Angielski / Miękka / 134 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Inside sales is the fastest growing sales channel due to its cost effective nature. An inside sales rep can handle far more contacts on a daily basis than their field sales counterpart. If you are a "C" level executive with responsibility for delivering revenue, you cannot afford to overlook the rules contained in this fast-paced, powerful, book.
"42 Rules for Building a High-Velocity Inside Sales Team: Actionable Guide to Creating Inside Sales Teams that Deliver Quantum Results" will help you and your team understand:
Inside sales is the fastest growing sales channel due to its cost effective nature. An inside sales rep can handle far more contacts on a daily basis ...
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cena:
97,13 zł |
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Conversion Marketing: Convert Website Visitors Into Buyers
ISBN: 9781613392560 / Angielski / Miękka / 154 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In today's business climate, transacting eCommerce on the Internet represents the fastest growing marketplace in the world - but few people really understand how to make it sing Harness the online money making potential of your business with trade secrets from this acclaimed industry insider, veteran of more than 150 marketing campaigns in the corporate Big Leagues.
In today's business climate, transacting eCommerce on the Internet represents the fastest growing marketplace in the world - but few people really... |
cena:
86,90 zł |
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Hot Seat Conversations ...: Get Noticed, Get Tips, Get Going
ISBN: 9781502387172 / Angielski / Miękka / 98 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
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27,34 zł |
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Smart Sales Manager: The Ultimate Playbook for Building and Running a High-Performance Inside Sales Team
ISBN: 9780814437384 / Angielski / Miękka / 272 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Inside sales is overtaking field sales-and driving profits Businesses now rely on it to generate up to 50% of their revenue. The exploding demand for inside sales leaders means that top reps are being promoted even if they are unprepared for management. Despite their expertise with traditional techniques, many don't "get" the new world of Sales 2.0. They don't know how to train their teams in social selling, digital communications, and disruptive content creation, skills that are absolutely vital in today's sales environment. The pressure to produce can be crushing, but the guidance provided...
Inside sales is overtaking field sales-and driving profits Businesses now rely on it to generate up to 50% of their revenue. The exploding demand for...
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cena:
86,72 zł |
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