Kategoria BISAC: Business & Economics >> Management - General

Covers the key areas of operations and technology, from operating systems and managing resources to quality and environmental awareness

Examples and lessons from some of the world's most successful businesses, including Egg, Nissan, easyJet, Ford, British Airways and Nestle, and ideas from the smartest thinkers, including W Edwards Deming, Joseph Juran, Kaoru Ishikawa, Philip Crosby, Tom Peters and Charles Handy

Includes a glossary of key concepts and a comprehensive resources guide

- Diagnose common problems that can impede team progress

- Take corrective measures to remove team problems and improve performance

- Resolve team conflicts

- Promote interdependence within teams

Covers the key areas of leadership, from transformational, charismatic and adaptive leadership to co-leadership and a new emphasis on great low-profile leaders

Examples and lessons from some of the world's most successful leaders, including Jack Welch, Akio Morita, and Archie Norman, and ideas from the smartest thinkers, including Warren Bennis, Manfred Kets de Vries, Charles Hampden-Turner and Fons Trompenaars, Henry Mintzberg, and Jim Collins

Includes a glossary of key concepts and a comprehensive resources guide

Covers the key areas of value leadership, from developing critical measurement and compensation practices to evaluating changing environmental, global, and social impacts and establishing sound corporate governance

Examples and lessons from some of the world's most successful businesses, including Berkshire Hathaway, Odey Asset Management, Halma, and Honda and ideas from the smartest thinkers, including Warren Buffet, Richard Brealey, Peter Koestenbaum, William Mahoney, and Roger Raber

Includes a glossary of key...

In this McKinsey Award-winning article, first published in May 1989, Gary Hamel and C.K. Prahalad explain that Western companies have wasted too much time and energy replicating the cost and quality advantages their global competitors already experience. Canon and other world-class competitors have taken a different approach to strategy: one of strategic intent. They begin with a goal that exceeds the company's present grasp and existing resources: "Beat Xerox"; "encircle Caterpillar." Then they rally the organization to close the gap by setting challenges that focus employees' efforts in...

This classic article shows how to make mass customization and efficient and personal marketing work by putting the producer and consumer in a "learning relationship." Over time, this ongoing relationship allows your company to meet a customer's changing needs over time. Furthermore, as your company develops learning relationships with its customers, it should be able to retain their business virtually forever.

Whether you're a new or seasoned manager, you've probably been overwhelmed by unspoken employee expectations and human resources processes.

It can be easy to ignore doing what you actually need to do as a manager to develop employees and keep the best ones. In this guidebook to managerial success, you'll learn how to answer six simple questions employees care about the most:

-What is expected of me?
-What and how should I develop?
-How am I doing?
-How did I do?
-How will I be rewarded?
-What is next for me?

While you may be blessed or cursed...