Managing Teams

ISBN-13: 9781422129746 / Angielski / Miękka / 2010 / 112 str.

Harvard Business School Press

Opis

Leading teams is an essential skill every manager must possess. To do it effectively, you must know how to instill commitment in your team, improve communication among group members, and diagnose common problems that can derail a team. In this book, you'll find valuable advice and proven strategies for managing teams, including how to:

- Diagnose common problems that can impede team progress

- Take corrective measures to remove team problems and improve performance

- Resolve team conflicts

- Promote interdependence within teams

Spis treści

Managing Teams: The Basics

Keeping Your Team on Track
An overview of the challenges team leaders must surmount.

Evaluating the team's process

Understanding common obstacles

Obstacle 1: Lack of Team Identity
A closer look at a vital ingredient in team success.

Appreciating why team identity is crucial

Understanding causes of weak team identity

Strengthening team identity

Obstacle 2: Ineffective Decision Making
Tips for combating an all-too-common problem.

Agreeing on a decision-making approach

Sharpening decision-making skills

Obstacle 3: Poor Communication
Ideas for examining one of your processes.

Understanding the costs of poor communication

Enhancing team members' communication skills

Obstacle 4: Destructive Conflict
Suggestions for turning unproductive disagreements into productive ones.

Defining the root cause of the conflict

Negotiating a resolution

Encouraging active listening

Reminding team members to forgive

Obstacle 5: Low Participation
Advice for ensuring that everyone takes part in the team.

Detecting low participation

Confirming expectations about participation

Enabling members to meet expectations

Asking for explanations

Assessing member/task fit

Obstacle 6: Absence of Creativity
Recommendations for catalyzing creativity.

Promoting diversity of thinking styles and technical skills

Balancing paradoxical characteristics

Moving from divergent to convergent thinking

Obstacle 7: “Groupthink"
Ideas for preventing this dangerous mindset.

Understanding the dangers of groupthink

Recognizing the symptoms

Combating groupthink

Obstacle 8: Ineffective Team Leadership
Strategies for tackling this troubling condition.

Recognizing the signs of poor leadership

Identifying the root causes

Balancing bossing with empowering

Taking action when you're not the leader

Tips and Tools