» książki » Business & Economics - Customer Relations
topmenu
 |
Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone
ISBN: 9781138412224 / Angielski / Twarda Termin realizacji zamówienia: ok. 5-8 dni roboczych. Exceptional customer service is crucial to a successful phone-based business. Quality service can secure customer loyalty, while poor service can lose it. This concise guide examines every important scenario that a customer service representative is likely to encounter and shows how to best handle each situation. It also explains how to make effective use of voice mail, email, fax, and letters. ;
Exceptional customer service is crucial to a successful phone-based business. Quality service can secure customer loyalty, while poor service can lose...
|
cena:
881,59 |
 |
The Magic Touch: Positively Extraordinary Customer Service
ISBN: 9781949033014 / Angielski / Miękka / 226 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
57,80 |
 |
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise
ISBN: 9780310352099 / Angielski / Twarda / 224 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. In Excellence Wins, Every Time, co-founder of The Ritz-Carlton Hotel Company Horst Schulze shares the visionary and disruptive principles that have produced immense global successes over the course of his still prolific fifty-year career.
In Excellence Wins, Every Time, co-founder of The Ritz-Carlton Hotel Company Horst Schulze shares the visionary and disruptive principles that have pr...
|
cena:
115,56 |
 |
The Poetics of Sales: A Sales Rep's Journey from Tolerated Professional Visitor to Celebrated Partner
ISBN: 9780986245718 / Angielski / Miękka / 152 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
32,33 |
 |
Celebrity Service
ISBN: 9781912300181 / Angielski / Miękka / 160 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Geoff will reveal the philosophy, the stories and the award-winning results which have led companies across six continents to out-perform their competitors.
Geoff will reveal the philosophy, the stories and the award-winning results which have led companies across six continents to out-perform their compet...
|
cena:
65,37 |
 |
Happy Customers Faster Cash U.S. Edition: The Only Guide You Need to Effective Communication and Practice in Credit Management
ISBN: 9781985197961 / Angielski / Miękka / 224 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
80,72 |
 |
Best In Town: How To Create 5 Star Reviews And Massive Profits In Your Restaurant
ISBN: 9781986907477 / Angielski / Miękka / 80 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
40,26 |
 |
Effective Complaint Management: The Business Case for Customer Satisfaction
ISBN: 9783319987040 / Angielski / Twarda / 495 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Further, it discusses the relevant `backstage' tasks involved in using complaint information to achieve quality improvements and cost reductions through complaint analysis, controlling and reporting.
Further, it discusses the relevant `backstage' tasks involved in using complaint information to achieve quality improvements and cost reductions throu...
|
cena:
362,27 |
 |
Boundary Blurred: A Seamless Customer Experience in Virtual and Real Spaces: Proceedings of the 2018 Academy of Marketing Science (Ams) Annual Confere
ISBN: 9783319991801 / Angielski / Twarda / 612 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. Featuring the full proceedings from the 2018 Academy of Marketing Science (AMS) Annual Conference held in New Orleans, Louisiana, this volume provides ground-breaking research from scholars and practitioner from around the world that will help marketers continue to engage their customers in this new landscape.
Featuring the full proceedings from the 2018 Academy of Marketing Science (AMS) Annual Conference held in New Orleans, Louisiana, this volume provides...
|
cena:
1207,67 |
 |
Kundeneinbindung Im Innovationsprozess - Methoden
ISBN: 9783658204105 / Niemiecki / Miękka / 39 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
56,40 |
 |
Advances in Chinese Brand Management
ISBN: 9781349957996 / Angielski / Miękka / 354 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
563,56 |
 |
The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg
ISBN: 9781492679530 / Angielski / Twarda / 136 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
65,47 |
 |
Hello, May I Help You?: How to Become a Customer Service Superstar
ISBN: 9781717816962 / Angielski / Miękka / 76 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
48,51 |
 |
The Journey to WOW: The Path to Outstanding Customer Experience and Loyalty
ISBN: 9781633936935 / Angielski / Miękka / 216 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
65,32 |
 |
Think Billionaire 285 Business Lessons: How to Make Customer for Life, Customer Success, Customer Relationship, Customer Support, Customer Service, Cu
ISBN: 9781717887528 / Angielski / Miękka / 142 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
28,29 |
 |
Marketing and Customer Loyalty: The Extra Step Approach
ISBN: 9783319847924 / Angielski / Miękka / 126 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
342,14 |
 |
A Lifestyle of Service: Stop doing service, start living it
ISBN: 9789994587599 / Angielski / Miękka / 98 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
24,23 |
 |
Brand Hate: Navigating Consumer Negativity in the Digital World
ISBN: 9783030003791 / Angielski / Twarda / 199 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
362,27 |
 |
How to Deal with Debt Collectors and Win Every Time How To Beat Them at Their Own Game: Your Number One Guide to Beating Debt Collectors
ISBN: 9781980996606 / Angielski / Miękka / 72 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
40,43 |
 |
How to Deal with Debt Collectors and Win Every Time How to Beat Them at Their Own Game Credit Repair How to Repair Your Credit All by Yourself
ISBN: 9781983128509 / Angielski / Miękka / 128 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
60,65 |
Czytaj nas na:
Zobacz: Księgarnia Czeska | Wydawnictwo Książkowe Klimaty | Mapa strony | Lista autorów
KrainaKsiazek.PL - Księgarnia Internetowa
KrainaKsiazek.PL - Księgarnia Internetowa
