The central message of this book is that the bottom-line should become top priority for decisions on marketing, sales and service investments. This will enable a sustainable business, resulting in happier customers, happier employees and, last but not least, happier shareholders. Collaboration between finance and commercial departments is key to this approach. This concise book offers: A balanced view on customer relations A unique model for customer segmentation Practical guidelines to improve collaboration between financial and commercial departments A seven step roadmap to realize customer...
The central message of this book is that the bottom-line should become top priority for decisions on marketing, sales and service investments. This wi...
Happy Customers Faster Cash is for anyone who has to deal with the day to day issue of collecting payments from customers. It is a hands-on guide not only for credit controllers, accounts receivable employees, credit managers and debt collectors, but also for small business owners who may carry out the task of collecting money themselves or they employ someone where this is just part of their daily duties. All of the above will work on a daily basis with customers on the telephone to discuss various topics related to communication with customers, outstanding invoices, deliveries, complaints,...
Happy Customers Faster Cash is for anyone who has to deal with the day to day issue of collecting payments from customers. It is a hands-on guide not ...
Do you struggle with customers who pay late? Are you afraid to lose customers because you want what is rightfully yours? Are you tired of calling customers again and again, hearing the same promises? Then this book is for you. Happy Customers Faster Cash is for business people, either fresh or seasoned, with or without a background in finance, who want to dramatically shorten their 'on the job learning curve' . Read and learn all about getting paid on time and keeping good customer relationships from people who have already been there. Many practical tips and examples Learn to better manage...
Do you struggle with customers who pay late? Are you afraid to lose customers because you want what is rightfully yours? Are you tired of calling cust...
Do you struggle with customers who pay late? Are you afraid to lose customers because you want what is rightfully yours? Are you tired of calling customers again and again, hearing the same promises? Then this book is for you. Happy Customers Faster Cash is for business people, either fresh or seasoned, with or without a background in finance, who want to dramatically shorten the time required to convert accounts receivable into cash as well as their 'on the job learning curve' . Read and learn all about getting paid on time and keeping good customer relationships from people who have...
Do you struggle with customers who pay late? Are you afraid to lose customers because you want what is rightfully yours? Are you tired of calling ...
Do you struggle with customers who pay late? Are you afraid to lose customers because you want what is rightfully yours? Are you tired of calling customers again and again, hearing the same promises? Then this book is for you. Happy Customers Faster Cash is for business people, either fresh or seasoned, with or without a background in finance, who want to significantly shorten the time required to convert accounts receivable into cash as well as their 'on the job learning curve' . Read and learn all about getting paid on time and keeping good customer relationships from people who have...
Do you struggle with customers who pay late? Are you afraid to lose customers because you want what is rightfully yours? Are you tired of calling ...
Do you struggle with customers who pay late? Are you afraid to lose customers because you want what is rightfully yours? Are you tired of calling customers again and again, hearing the same promises? Then this book is for you. Happy Customers Faster Cash is for business people, either fresh or seasoned, with or without a background in finance, who want to dramatically shorten the time required to convert accounts receivable into cash as well as their 'on the job learning curve' . Read and learn all about getting paid on time and keeping good customer relationships from people who have...
Do you struggle with customers who pay late? Are you afraid to lose customers because you want what is rightfully yours? Are you tired of calling ...
Do you struggle with customers who pay late? Are you afraid to lose customers because you want what is rightfully yours? Are you tired of calling customers again and again, hearing the same promises? Then this book is for you. Happy Customers Faster Cash is for business people, either fresh or seasoned, with or without a background in finance, who want to dramatically shorten the time required to convert accounts receivable into cash as well as their 'on the job learning curve' . Read and learn all about getting paid on time and keeping good customer relationships from people who have...
Do you struggle with customers who pay late? Are you afraid to lose customers because you want what is rightfully yours? Are you tired of calling ...
