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Kategorie szczegółowe BISAC

Kategoria BISAC: Business & Economics >> Customer Relations

ilość książek w kategorii: 2143

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 Simple Keys to Customer Service Efficiency Dr Chidi M. Kalu 9781548398385 Createspace Independent Publishing Platform
Simple Keys to Customer Service Efficiency

ISBN: 9781548398385 / Angielski / Miękka / 46 str.

ISBN: 9781548398385/Angielski/Miękka/46 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Dr Chidi M. Kalu
cena: 80,92

 Do You Want to Keep Your Customers Forever?  9781633694972 Harvard Business School Press
Do You Want to Keep Your Customers Forever?

ISBN: 9781633694972 / Angielski / Twarda / 94 str.

ISBN: 9781633694972/Angielski/Twarda/94 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
cena: 77,07

 Not My Circus, Not My Monkeys: Why the Path to Transformational Customer Experience Runs Through Employee Experience Lance Gibbs 9781619617001 Lioncrest Publishing
Not My Circus, Not My Monkeys: Why the Path to Transformational Customer Experience Runs Through Employee Experience

ISBN: 9781619617001 / Angielski / Miękka / 206 str.

ISBN: 9781619617001/Angielski/Miękka/206 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Lance Gibbs
The name of the game in business is to deliver an exceptional customer experience to consumers and clients. But if a company's employee experience is subpar, the customer's experience will also suffer. Lance Gibbs, an authority on business process management, understands this important, often-overlooked connection, and he has powerful solutions for improving the workers' side of the equation. Not My Circus, Not My Monkeys shines a light on the in-house issues that negatively affect a company's efficiency and profits. Gibbs provides essential strategies for granting employees the systems,...
The name of the game in business is to deliver an exceptional customer experience to consumers and clients. But if a company's employee experience is ...
cena: 56,61

 The Experience Business: Why Price-Focused Businesses Fail and What winners Do Instead Sinclair, James 9781781332627 Rethink Press Limited
The Experience Business: Why Price-Focused Businesses Fail and What winners Do Instead

ISBN: 9781781332627 / Angielski / Miękka / 178 str.

ISBN: 9781781332627/Angielski/Miękka/178 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
James Sinclair

How is it that some companies seem to be able to charge sky-high prices and 'get away with it' while their competitors struggle to get customers at any price and often end up discounting their way out of profitability and business?

The answer lies in The Experience Business.

When you read this book you'll understand:

  • The KEY DIFFERENCES between experience businesses and price-led businesses
  • - Why businesses need a set of rules to consistently deliver GREAT CUSTOMER EXPERIENCES
  • - How to craft a set of experience rules to drive your own BUSINESS...

How is it that some companies seem to be able to charge sky-high prices and 'get away with it' while their competitors struggle to get customers at...

cena: 69,02

 Back to the Future: Using Marketing Basics to Provide Customer Value: Proceedings of the 2017 Academy of Marketing Science (Ams) Annual Conference Krey, Nina 9783319660226 Springer
Back to the Future: Using Marketing Basics to Provide Customer Value: Proceedings of the 2017 Academy of Marketing Science (Ams) Annual Conference

ISBN: 9783319660226 / Angielski / Twarda / 816 str.

ISBN: 9783319660226/Angielski/Twarda/816 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Nina Krey; Patricia Rossi

This proceedings volume presents timely research and insights on the advancement of marketing's basic premise--providing greater levels of customer value. In recent years, both marketing scholars and practitioners have witnessed great advancements in technology and methodologies associated with big data, with location-based marketing centered on mobile apps and the real-time tracking of consumer behavior, and with innovations and enhancements in communications utilizing the continually growing presence of social media. Featuring the full proceedings of the 2017 Academy of Marketing Science...

This proceedings volume presents timely research and insights on the advancement of marketing's basic premise--providing greater levels of customer...

cena: 805,10

 Customer Relationship Management: Concept, Strategy, and Tools Kumar, V. 9783662553800 Springer-Verlag Berlin and Heidelberg GmbH &
Customer Relationship Management: Concept, Strategy, and Tools

ISBN: 9783662553800 / Angielski / Twarda / 411 str.

ISBN: 9783662553800/Angielski/Twarda/411 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
V. Kumar; Werner Reinartz
This book closely examines the strategic and tactical aspects of customer relationship management as it stands today. Benefiting advanced students and working executives, the book stresses economic customer value as the guiding concept for marketing decisions.
This book closely examines the strategic and tactical aspects of customer relationship management as it stands today. Benefiting advanced students and...
cena: 362,27

 Super Fans: How To Create Unwavering Customer Loyalty Aaron, Raymond 9781548650209 Createspace Independent Publishing Platform
Super Fans: How To Create Unwavering Customer Loyalty

ISBN: 9781548650209 / Angielski / Miękka / 160 str.

ISBN: 9781548650209/Angielski/Miękka/160 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Emba Purdeep Sangha; Raymond Aaron
You don't have to be an amazing marketing or sales person to grow your business. What if you could launch your business to a level beyond your dreams and never have to worry about losing customers again? Imagine having your existing customers transform into loyal SUPER FANS, who rave about you and your business. You will discover the secrets of creating Super Fans, which is a strategy that is taking average business owners to the top as leaders in their market.
You don't have to be an amazing marketing or sales person to grow your business. What if you could launch your business to a level beyond your dreams ...
cena: 80,88

 Deep Customer Value: So Gestalten Sie Angebote Und Verträge in Digitalen Kundenbeziehungen Profitabel Zimmermann, Kai 9783658179717 Springer Gabler
Deep Customer Value: So Gestalten Sie Angebote Und Verträge in Digitalen Kundenbeziehungen Profitabel

ISBN: 9783658179717 / Niemiecki / Miękka / 223 str.

ISBN: 9783658179717/Niemiecki/Miękka/223 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Kai Zimmermann; Frank Pensel
cena: 150,44

 Cha Ching: there is no money in sales for 2nd place Snow, Meryl 9781542833660 Createspace Independent Publishing Platform
Cha Ching: there is no money in sales for 2nd place

ISBN: 9781542833660 / Angielski / Miękka / 166 str.

ISBN: 9781542833660/Angielski/Miękka/166 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Meryl Snow
cena: 80,92

 Customer Engagement Marketing Robert W. Palmatier V. Kumar Colleen M. Harmeling 9783319619842 Palgrave MacMillan
Customer Engagement Marketing

ISBN: 9783319619842 / Angielski / Twarda / 328 str.

ISBN: 9783319619842/Angielski/Twarda/328 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Robert W. Palmatier; V. Kumar; Colleen M. Harmeling
This book provides a synthesis of research perspectives on customer engagement through a collection of chapters from thought leaders. It identifies cutting-edge metrics for capturing and measuring customer engagement and highlights best practices in implementing customer engagement marketing strategies.
This book provides a synthesis of research perspectives on customer engagement through a collection of chapters from thought leaders. It identifies cu...
cena: 925,87

 Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days Joey Coleman 9780735220034 Portfolio
Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days

ISBN: 9780735220034 / Angielski / Twarda / 368 str.

ISBN: 9780735220034/Angielski/Twarda/368 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Joey Coleman
cena: 111,75

 
Customer Experience: 3 Simple Tools To Transform One Time Consumers Into Loyal Customers

ISBN: 9781974645244 / Angielski / Miękka / 126 str.

ISBN: 9781974645244/Angielski/Miękka/126 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Mba Wess Walters
cena: 101,12

 Key-Account-Planung. Kundenentwicklungsplan. Betreuung von Schlüsselkunden im Unternehmen. Ivan Konovalov 9783668513556 Grin Verlag
Key-Account-Planung. Kundenentwicklungsplan. Betreuung von Schlüsselkunden im Unternehmen.

ISBN: 9783668513556 / Niemiecki / Miękka / 26 str.

ISBN: 9783668513556/Niemiecki/Miękka/26 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Ivan Konovalov
cena: 147,68

 High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce Micah Solomon 9780814439319 Amacom
High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce

ISBN: 9780814439319 / Angielski / Miękka / 208 str.

ISBN: 9780814439319/Angielski/Miękka/208 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Micah Solomon
cena: 77,03

 Customer Service Representatives: Last-Minute Bottom Line Job Interview Preparation Questions & Answers for any Customer service professional Job Blgs Publishers 9781537719979 Createspace Independent Publishing Platform
Customer Service Representatives: Last-Minute Bottom Line Job Interview Preparation Questions & Answers for any Customer service professional Job

ISBN: 9781537719979 / Angielski / Miękka / 98 str.

ISBN: 9781537719979/Angielski/Miękka/98 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Blgs Publishers
cena: 60,65

 The Authorities - Purdeep Sangha: Powerful Wisdom from Leaders in the Field Purdeep Sangha Raymond Aaron Marci Shimoff 9781974692453 Createspace Independent Publishing Platform
The Authorities - Purdeep Sangha: Powerful Wisdom from Leaders in the Field

ISBN: 9781974692453 / Angielski / Miękka / 150 str.

ISBN: 9781974692453/Angielski/Miękka/150 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Purdeep Sangha; Raymond Aaron; Marci Shimoff
cena: 80,72

 The Kindness Revolution: The Company-Wide Culture Shift That Inspires Phenomenal Customer Service Ed Horrell 9780814417898 Amacom
The Kindness Revolution: The Company-Wide Culture Shift That Inspires Phenomenal Customer Service

ISBN: 9780814417898 / Angielski / Miękka / 208 str.

ISBN: 9780814417898/Angielski/Miękka/208 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Ed Horrell
cena: 88,59

 Happy Customers Faster Cash China edition: A practical guide to effective communication & practice in Credit Management Lo, Alexander 9781976016998 Createspace Independent Publishing Platform
Happy Customers Faster Cash China edition: A practical guide to effective communication & practice in Credit Management

ISBN: 9781976016998 / Angielski / Miękka / 232 str.

ISBN: 9781976016998/Angielski/Miękka/232 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Marcel Wiedenbrugge; Alexander Lo; Cliff Wynn
cena: 80,72

 Client Centric: Grow Your Business With An Amazing Customer Experience Charach, Randy 9781988776002 Paragon Publishing
Client Centric: Grow Your Business With An Amazing Customer Experience

ISBN: 9781988776002 / Angielski / Miękka / 218 str.

ISBN: 9781988776002/Angielski/Miękka/218 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Randy Charach
cena: 80,88

 Construction Professionals ARE Coloring Outside the Lines Pruitt, Doug J. 9781976325533 Createspace Independent Publishing Platform
Construction Professionals ARE Coloring Outside the Lines

ISBN: 9781976325533 / Angielski / Miękka / 234 str.

ISBN: 9781976325533/Angielski/Miękka/234 str.

Termin realizacji zamówienia: ok. 5-8 dni roboczych.
Jeff Tobe M. Ed; Doug J. Pruitt
cena: 80,72

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