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Simple Keys to Customer Service Efficiency
ISBN: 9781548398385 / Angielski / Miękka / 46 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
80,92 |
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Do You Want to Keep Your Customers Forever?
ISBN: 9781633694972 / Angielski / Twarda / 94 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
77,07 |
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Not My Circus, Not My Monkeys: Why the Path to Transformational Customer Experience Runs Through Employee Experience
ISBN: 9781619617001 / Angielski / Miękka / 206 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. The name of the game in business is to deliver an exceptional customer experience to consumers and clients. But if a company's employee experience is subpar, the customer's experience will also suffer. Lance Gibbs, an authority on business process management, understands this important, often-overlooked connection, and he has powerful solutions for improving the workers' side of the equation. Not My Circus, Not My Monkeys shines a light on the in-house issues that negatively affect a company's efficiency and profits. Gibbs provides essential strategies for granting employees the systems,...
The name of the game in business is to deliver an exceptional customer experience to consumers and clients. But if a company's employee experience is ...
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cena:
56,61 |
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The Experience Business: Why Price-Focused Businesses Fail and What winners Do Instead
ISBN: 9781781332627 / Angielski / Miękka / 178 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. How is it that some companies seem to be able to charge sky-high prices and 'get away with it' while their competitors struggle to get customers at any price and often end up discounting their way out of profitability and business? The answer lies in The Experience Business. When you read this book you'll understand:
How is it that some companies seem to be able to charge sky-high prices and 'get away with it' while their competitors struggle to get customers at... |
cena:
69,02 |
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Back to the Future: Using Marketing Basics to Provide Customer Value: Proceedings of the 2017 Academy of Marketing Science (Ams) Annual Conference
ISBN: 9783319660226 / Angielski / Twarda / 816 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This proceedings volume presents timely research and insights on the advancement of marketing's basic premise--providing greater levels of customer value. In recent years, both marketing scholars and practitioners have witnessed great advancements in technology and methodologies associated with big data, with location-based marketing centered on mobile apps and the real-time tracking of consumer behavior, and with innovations and enhancements in communications utilizing the continually growing presence of social media. Featuring the full proceedings of the 2017 Academy of Marketing Science... This proceedings volume presents timely research and insights on the advancement of marketing's basic premise--providing greater levels of customer... |
cena:
805,10 |
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Customer Relationship Management: Concept, Strategy, and Tools
ISBN: 9783662553800 / Angielski / Twarda / 411 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This book closely examines the strategic and tactical aspects of customer relationship management as it stands today. Benefiting advanced students and working executives, the book stresses economic customer value as the guiding concept for marketing decisions.
This book closely examines the strategic and tactical aspects of customer relationship management as it stands today. Benefiting advanced students and...
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cena:
362,27 |
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Super Fans: How To Create Unwavering Customer Loyalty
ISBN: 9781548650209 / Angielski / Miękka / 160 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. You don't have to be an amazing marketing or sales person to grow your business. What if you could launch your business to a level beyond your dreams and never have to worry about losing customers again? Imagine having your existing customers transform into loyal SUPER FANS, who rave about you and your business. You will discover the secrets of creating Super Fans, which is a strategy that is taking average business owners to the top as leaders in their market.
You don't have to be an amazing marketing or sales person to grow your business. What if you could launch your business to a level beyond your dreams ...
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cena:
80,88 |
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Deep Customer Value: So Gestalten Sie Angebote Und Verträge in Digitalen Kundenbeziehungen Profitabel
ISBN: 9783658179717 / Niemiecki / Miękka / 223 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
150,44 |
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Cha Ching: there is no money in sales for 2nd place
ISBN: 9781542833660 / Angielski / Miękka / 166 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
80,92 |
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Customer Engagement Marketing
ISBN: 9783319619842 / Angielski / Twarda / 328 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. This book provides a synthesis of research perspectives on customer engagement through a collection of chapters from thought leaders. It identifies cutting-edge metrics for capturing and measuring customer engagement and highlights best practices in implementing customer engagement marketing strategies.
This book provides a synthesis of research perspectives on customer engagement through a collection of chapters from thought leaders. It identifies cu...
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cena:
925,87 |
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Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days
ISBN: 9780735220034 / Angielski / Twarda / 368 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
111,75 |
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Customer Experience: 3 Simple Tools To Transform One Time Consumers Into Loyal Customers
ISBN: 9781974645244 / Angielski / Miękka / 126 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
101,12 |
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Key-Account-Planung. Kundenentwicklungsplan. Betreuung von Schlüsselkunden im Unternehmen.
ISBN: 9783668513556 / Niemiecki / Miękka / 26 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
147,68 |
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High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce
ISBN: 9780814439319 / Angielski / Miękka / 208 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
77,03 |
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Customer Service Representatives: Last-Minute Bottom Line Job Interview Preparation Questions & Answers for any Customer service professional Job
ISBN: 9781537719979 / Angielski / Miękka / 98 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
60,65 |
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The Authorities - Purdeep Sangha: Powerful Wisdom from Leaders in the Field
ISBN: 9781974692453 / Angielski / Miękka / 150 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
80,72 |
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The Kindness Revolution: The Company-Wide Culture Shift That Inspires Phenomenal Customer Service
ISBN: 9780814417898 / Angielski / Miękka / 208 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
88,59 |
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Happy Customers Faster Cash China edition: A practical guide to effective communication & practice in Credit Management
ISBN: 9781976016998 / Angielski / Miękka / 232 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
80,72 |
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Client Centric: Grow Your Business With An Amazing Customer Experience
ISBN: 9781988776002 / Angielski / Miękka / 218 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
80,88 |
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Construction Professionals ARE Coloring Outside the Lines
ISBN: 9781976325533 / Angielski / Miękka / 234 str. Termin realizacji zamówienia: ok. 5-8 dni roboczych. |
cena:
80,72 |